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December 2021 by Matt K.
Cancelled my Covid test after 30 minutes of standing in the rain. Terrible place and hopefully gets shutdown soon.
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November 2021 by Justice I.
the lady doing covid testing today was rude and didn't know how to properly speak to patients had a stuck up attitude the whole time she didn't explain the covid testing procedure just shoved the swab in my nose hard when it came to my 7 year old brother she was not gentle or understanding when it came to him not to mention they are obviously having a potluck today and employees were pushing through the patients in line to get in and almost hit my moms head with the tray of food. As a medical assistant myself this was completely unacceptable if you are going to get covid testing please go somewhere where they care about you and are kind definitely would not recommend this place
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October 2021 by Tiff M.
I've been coming here for a few years and have seen many great improvements. The doctors are great. They now do follow up calls to check on patients and also ask if there are any suggestions to make things better for patients. I recommend this clinic.
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October 2021 by Ignacio A.
The customer service are really bad here like really bad they don't know how to work and are very rude l. The waiting time is unbelievable long even for something small. I do not recommend this place at all!!
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June 2021 by Delaney R.
We scheduled online for a drive through COVID test. We were contacted and told that even though their website is live they are not doing drive through anymore, but we could come in for a rapid test. We went in and they said we not only couldn't have a rapid test without a doctor's appointment, but they also would not give us proof of our test for our real doctor or employer who referred us. Horrible service. Very rude. Not providing COVID testing as advertised.
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May 2021 by Hanieh Kashani
Very poor customer service!!So long waiting time!
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May 2021 by Andrea S.
This place is great. Staff are always friendly and they assist you fast w great customer service!
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April 2021 by Elba Gutierrez
Definitely going to look for another primary doctor, IV'E HAD ENOUGH !!! Today I was on hold for about an hour to request a refill on my medications. The person who took my call rudely hung up on me. I had already called 3 times today. The office is nicely remodeled congratulations on that!! but they need to work on actually caring for their patients needs, and being polite. Not to mention previous incidents because I've had several. I used to think very highly about Dr. Cohen but not any more and he knows why!! I will be reporting all these incidents that I have experienced during my visits to this location. I should have stopped going there since the second time I was COVID positive and Dr. Cohen made me feel like a drug addict when I scheduled a phone consultation to prescribe me some cough medicine and something for the headaches. The only reason I kept going there was because back in 2002 Dr. Moussa saved my life but things sure have changed over the years. They are quick to collect your co payment but then you get hung up on like I did today or simply given the run around. I have signed waivers so they could obtain medical records and give me the right treatment for my health. No one deserves to be treated this way. To the female that took my call I advise you learn some manners, I believe you learn those at home not in Medical school. I DECIDED TO SHARE THIS REVIEW BECAUSE LIKE THE REST OF YOU, I HAVE THE RIGHT TO HAVE MY OWN OPINION!!!! SO RESPECT IT!!!!! AS I RESPECT EACH REVIEW I HAVE READ TODAY!!! THE STAR RATING IS FOR THE REMODEL
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March 2021 by Abram O.
If you have an appointment expect to wait at least 1-2 hours before you're seen. They're extremely unprofessional on the phone and despite being trained medical professionals some employees here don't wear masks.
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March 2021 by Jocelyn S.
It has been over two hours that we have been waiting to see a doctor to get lab/x-ray results. I am not sure if they need to hire more staff or if they aren't managing doctor-patient time correctly. It has been a disappointment for the three times I have brought my brother here. This time it has been the longest wait time and it is just for results so it is more frustrating. Definitely going to move my brother to a different provider.
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January 2021 by Daniel Rios
Nicely remodeled super clean and Dr. Cohen is truly a good listener and concerned Dr. Never had any issues with his staff all beautiful and well mannered personnel here.... So for those people commenting on how bad this place is sorry for you,and yes everyone is entitled to their opinions. For those of you patients that are unhappy with this office and how it is ran u can address your concerns and complaints to whomever is in charge to better solve these issues.Second u may ask your insurance carrier for a new Doctors office.Amen
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January 2021 by Martha Flicker
The management is horrible. I have gone for blood tests they took my blood and they lost. it. They have telling was miss label. the prescriptions they do not send them to the pharmacy.and whenever I call to ask them to send me my prescription. they hang up on me. it is horrible they do not request authorization from specialists all this happens. Because management are not on top of assistance. No matter how good the doctors are BECAUSE THEY DO HAVE GOOD DOCTORS. BUT management are horrible...they do mishandling.
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January 2021 by Sh S.
Called them and the woman who speaks was very very rude I had a question about corona vaccine and she answered very rude Never go ther again and don't recommend to anyone
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November 2020 by Sholeh Y.
The best experience. Dr Rasekhi is very nice and caring. Appointment was not rushed and I got the best care ever. Office is extremely organized and staff are friendly and efficient. With Dr. Rasekhi you will be in best hands.
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November 2020 by Raul R.
Do not by any means use this place as a COVID test site. They are extremely disorganized, the drive through test consists of walking out to get pen and forms. Results are only informed via a phone call which is scheduled very late in the day. Family members have taken tests at other sites and gotten their results 2-3 days prior to myself. I would not recommend this clinic to anyone looking for any type of urgent request.