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“I am mind blown at the kindness I received today at this Post office. Thank you so much lady for helping me reduce the size of my package to save a few dollars. I’m trying to save for a road trip with my family and have been unfortunate to all of the sudden need car repairs as well as a dental procedure due within weeks of my trip I’ve been trying to save for that I will now have little to bring on the trip since these pressing circumstances are very costly. Every little bit of money helps. Thank you thank you ?”
“I have had a POBOX here for 10 years nearly. Eventhough I moved 15 miles up the 210 I still keep my Box there because they are so amazing in service. Even the new employees are amazing”
“The best post office, because Cindy and the other ladies are always friendly. Majority of the time I get the clerk Cindy who is always nice about scanning my packages. I always get a receipt and she’s never refused me unlike the workers at the post office on Elliot street. They’re extremely pushy about leaving your packages in a bin. It’s too risky not having them scanned in and getting confirmation. Anyway, Cindy is great and so is this post office!”
“Had my passport renewed here. Booked an appointment 2 days in advance during the weekend. Came in on a Monday after and only two people was in line. Fast and speedy service. The lady was nice and patient enough explaining everything to me while managing and service the rest of the customer. I had a great experience.”
“Took a while to get through the automated phone system but I was able to connect with someone pretty soon after. Not only did they answer my questions, but I did submit an investigation and have been thoroughly followed up with through the whole process!”
“It has been 2 years for my son. Two years before he was 4 years old. Now he Getting better and better and Had lots of fun！Coaches are strict but kids all like them”
“Great post office, not busy at all @ 10:20AM on a Wednesday. The employee working today was so friendly. Definitely not used to nice and helpful USPS employees so that was very refreshing.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“Tracy is the kindest postal office worker I’ve ever met! She is so sweet & makes going to the post office, which is usually a drag, a surprisingly pleasant experience. She should be recognized for this!!”
“I like this Post Office because they have a stamp machine, which is easy & convenient. The lobby is well kept and always stocked with postal supplies. The P.O. Boxes are easy to access and the staff have always been friendly and helpful. There is a small parking lot on the side (off the alley) and 20-minute parking out front.”
“I was dreading going to the post office as I had to take care of some unpleasant matters, but Emidio made the process smooth and was very polite. Not to mention how beautiful the building is.”
“I needed to overnight some paperwork and ended up at this location. I'm so glad that I did! Parking was super easy, the gentleman at the window was super helpful and warm and friendly. We just don't get a lot of that these days and it was appreciated. This would definitely be my go-to location if I weren't about to bail out of the state.”
“Postal Services in Sierra Madre, Los Angeles, California...We had just finished breakfast nearby when I asked my friend, Hannah, if there was a post office nearby. She pointed and said that there was one right around the corner! Yay!Sierra Madre's post office is cozy, calm, and mellow. I felt like I was in a safe, small, quaint country town. I parked in the back of the building and walked in the building from the side door.Other people parked in the front, on the street, and walked in the front door.It wasn't crowded, so, I walked right up to the letter slot, tossed my postcard in, and left.Easy as pie!”
8:30AM - 5PM
11760 Telegraph Rd, Santa Fe Springs
Post Offices
“I came here with an apt for my kids passport, it was our first time getting passports so going through the process was new to us. We came in and noticed front clerk Alida assisting another man, she sounded friendly and helpful to “him”. After we went up her tone changed and she definitely made our experience uncomfortable. We didn’t disrespect her in any way we weren’t rude in anyway and we noticed the tone of voice with us vs. her tone of voice with that man. After a few mins another clerk assisted us and he is the only reason why I gave a 4 star. The customer service that she failed he fulfilled. We noticed different interactions with Alida and customers and she picks and chooses who she wants to give good customer service. We even noticed her interaction with one of her co workers and it was very tense. She shouldn’t be in the front unless she treats everyone with respect not only when she feels like it.”
“My postal service is efficient! The employees are customer friendly & informative! Very clean & quite decorative during the holidays! Customers smile & greet the employees respectfully! Our post office is the best & i have frequented a few in in Whittier!”
“Ive been in and been visiting this post office for 15 years strong. Never have I experienced any issues with US MAIL, nor anything needed, when shipping packages to Friends and Family members. The postal team in here also are very helpful and benevolent to customers needs, a very pleasant place, that I love visiting. Thank you guys, keep up the friendly attitude and all the smiles added to your service. Thank you.”
“junior was super helpful and kind! took care of all the customers quickly. a good post office experience and they have a big drop box for pre-labeled packages. super easy!”
“I had to do a return and really wasn't prepared. I had the items in a see through bag it came in and the returned label in hand. Anthony offered to pack and label the bag for me. Made my day! THANK YOU!”
“Wonderful service from Javier, who helped me with a large number of packages. I've had multiple great experiences with Charles as well. I tried to leave an internal review, but the QR code on my receipt isn't working. I'd leave a great review there as well.”
“The friendly staff at this USPS location are always going the extra mile to provide top-notch, patient, and kind customer service to me and others. There’s also a self-service kiosk that’s 24hours, and a small indoor package drop to help speed up simple transactions.”
8:30AM - 5PM
2054 S Hacienda Blvd, Hacienda Heights
Post Offices
“My go too post office because I live locally. Lines are not bad, if there is one at all. All of the clerks are super nice, friendly, and most importantly, helpful. Thank you always for the service. Peace”
“I love this post office. Not only is it closest to me but they're always pretty fast, I know I'll be done in 5 minutes whenever I come here. They also sell gift cards and birthday cards which I feel is a nice touch :)”
“Very Helpful at this post office. Everyone there has been nice and respectful and they get the job done in a timely fashion. Thankful this post office is close in town and love the old fashioned structure as well :).”
“Great Service, Frank Espinosa Passport Clerk assisted us on renewing our family Passports. Had to make multiple trips due to our crazy schedule. Every time I went in Mr Espinoza was pleasant, professional and helpful. Did have to wait because I didn’t make an appointment. While waiting , I observed how professional he attended each person before me. Thank you. Maricruz Zambrano”
1 - 5PM 9:30AM - 12PM
10409 Lakewood Blvd, Downey
Post Offices
“Standing in line this morning I could hear how caring, thorough, and patient each employee was with the customers. My turn in line gave me Cristen. She is customer focused and detail oriented. Plus, she is so pleasant to talk to. That's why I had to ask her for her name. She is great. Thank you for your time.”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“The staff at most post offices near the city are always angry and unfriendly, but here is different.
Especially Miss Lupe and Mr Lopez are always kind and smiley.
They are professionals.
Even when they're really busy, they always do things like professionals.
They are much more than -good-.”
“I came here to process my passport application for the first time, Michelle’s customer service is exceptional, she really knows what customer service means, as I was waiting in line I observed her helping a family of four with their passports and she was always smiling even though the office is super hot, I had a very pleasant experience thanks to her! Thanks Michelle you’re are truly appreciated!”
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“This USPS office is great.
I came here due to other USPS office could not help. I got everything completed here. Perfect service.
I just moved to this area, I was here to mail a document. The young man here is super helpful although he is new. Another people Kevin is also very nice. The process is very smooth.”