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March 2024 by Im M.
The service was terrible. It seems these "employees" find it amusing to play pranks on customers and embarrass them in front of their colleagues. I wonder if making jokes at someone else's expense is really necessary to feel good.
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February 2024 by R. M.
2-26-24 i went to my Local OReilly Auto Parts @ 4792 Peck Rd El Monte. Have a 2011 Chevy HHR that the Rear passenger side window would not Go Up as Partially Down for unknown reason. looked up on Youtube for Location of Fuse and took picture of it. showed picture of Fuse and since i havens worked on cars for Years the Counter Employee "TONY" said fuses are Now on a Isle and took me to the isle and He Looked for me. he Pulled out 2 and he said it looked like the first fuses he pulled of the rack. it Sure Did. HERE IS THE BEST PART FOR ME He Went out and PULLED OUT the fuse in Question and IT WAS About 1/2 half the length of the one in the Fuse Block. SO HE GOES BACK TO THE RACK AND FINDS THE PERFECT MATCH. He Installs it and NOW MY WINDOW ROLLED UP. We are to have Rain Today and HE SAVED MY DAY. Now This is the Kind of CUSTOMER SERVICE THAT MAKES ME A CUSTOMER that WILL BE FOR AS LONG AS I LIVE IN THE AREA. Thanks Tony
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February 2024 by Daniel V.
This place is way better then auto zone I was looking for a part for my truck and called to see if they had what I was looking for... I spoke with Kurt who was very helpful... He Said it was a Special Order but he could have it in about a Couple of Hours and gave me a price I told him to order the part and Lo and Behold he called me back to said my part had just come in ... I went and Picked up what I was looking for and Met Kurt who was very Professional and Knowledgeable .... I Highly Recommend This O'Reillys For all your Automotive Needs...
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January 2024 by William Lima
I want to say today I meet one of the best o Reilly employees in my life. His name is Kurt. He went above and beyond and then some more. He helped me find everything I needed and even answered some mechanical questions I had.
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November 2023 by Chelis R.
The location has the most knowledgeable employees you can find in any auto parts. Two older guys I am sorry I forget their names. They are truly awesome and full of knowledge and patience. It is truly remarkable how experienced they are and have zero condescending attitude. I hope O'Reilly takes great care of this guys that bring so much value to their store.
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November 2023 by risecinema
They will give you any excuse not to price match on overpriced items even when they said they would price match Walmart. I've never had issues price matching at other similar stores. And to top it off they act like your business doesn't matter to them. One bad experience is all it takes to lose a customer. I will take my business elsewhere.
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November 2023 by Lisa Gamez
Horrible experience with Kurt. Ive been going to this location for over 10yrs and have always had an outstanding experience today was very unpleasant
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November 2023 by Emir Zagal
Those who serve are very bad
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September 2023 by Louie B.
I came in here a few times for help and was well received by different staff members. One of them was a young lady who was very knowledgeable. She has great energy and a good attitude and it's refreshing to see that.
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September 2023 by Urban Planner
Ordered 2 foot of fuel hose and the guy cut 18 inches. Make sure you measure it before you leave or just go to Carquest instead.
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September 2023 by James Linga
Awesome place to get parts I need at a crucial time.
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July 2023 by Steve P.
I've been here a few times since it's close to my job and perfect for quick car needs. The location is perfect and the customer service is good as well. If you have any questions, people behind the desk are willing to assist. Also join their points rewards program.
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July 2023 by Katya Ponce
I want to say thanks to Kurt because he is a great person and very helpful.My son Keven was very happy because you showed him how to fix some stuff on our car now he wants to be a Honda mechanicThank you so much for your help.
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June 2023 by Mike Greve
Consistently go above and beyond to get me the parts i need in the most timely fashon.Highly recommended.
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March 2023 by mike tackett
March 17th 2023 around 6pm .My wife stopped in because her oil light came online her car. she asked one of the clerks if he could check her oil . Becuase her Engine light came on. Just to make sure there's oil in the engine, he said no he wouldn't do it. service at this o'reilly's is terrible I wouldn't recommend coming here because they wont help the customer and wont go beyond the Call of Duty to help a customer don't know the employee'sname. He was tall young chubby guy Didn't seem like you wanted to help my wife at all my wife over heard another customer buying wiper blades . He ask if the clerk would install them he said no he wouldn't. But ended up put them on. Poor service..F-
