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September 2023 by Rich S
Been going to NOVA for 8 years. They offer great service and knowledge. They are much better than brand name tax services which treat you like a number. We haven't had a problem and the staff is up to date with all the new laws and regulations. Glad we found this gem!
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June 2023 by Noel Orozco
I have not received my money and I have just been getting excuses and not even a call back . I am going to go in person and hope for the best
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May 2023 by Kuks Trevi
Worst service ever they don’t care about you business they only care about themselves!!!I was a loyal customer for six years, i’ll never go back again
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December 2022 by Veronica Rodriguez
I'm still waiting for my son's ITIN number for 2 years and it still hasn't arrived.
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December 2020 by Paola Sambrano
Professional but not responsive with follow ups etc. I paid them for a service but as my tax broker i would of liked assistance calling the IRS and them letting me knowing of the status. Disappointed. Will be taking my business elsewhere next tax season
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December 2018 by Marisol Sammy Loera
Two previous years I have been assisted by their assistants, (although I go with an appointment and the rule is not there, due to some emergency) I go with an appointment, they do not ask us for attention and other clients do, until I ask them if they are going to assist us because I have an appointment, with a rule, they say yes, let's wait, after 40 minutes of waiting it turns out that he is not here again, again an emergency
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December 2017 by Andrew Avila
So i did my taxes there they were verry impolite but i thought its a buisy time of year. but more amd more i ran in to propblems with there service they made a mistake in my taxes not puting me head if house hold despite the fact they asked and i told them yea when they finally enterd my taxes and they gave me my paper work i noticed it was 700 dollars less then what they qouted me. When i asked why they said it happens. So i showed it to my girlfriend and she went on line and it said i wasnt listed head of house hold. so i went back they never said sorry or showed concern for there mistake and said they can fix it they said i would get another check for the remainder in 4 to 6 weeks its been that long and when i called they were rude and told me it will be 8 to twelve weeks i said thats a lie you told me 4 to 6 shr got mad and said well call the I.R.S. its not my job to find out about your check we did our part. These people are the worst people they made the mistakes and dont apologize for it and dont offer anything but lies. Be carefull i still haven't got my check for the remainder. I will never go back there again.
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December 2017 by Tveoo Group Tveoo Group
Poor service
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December 2016 by Arturo SANDOVAL
Very good service, I have been with them for approximately 14 years
