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“We went in to open bank account and we didn't have appointment. It was fairly quick. They run your credit to open bank account which I found odd but they have great interest rates for their customers so it's worth it. We were done by 30 mins. We had filled out most information online so it made it quicker.”
“I have been a long time customer of VCU and have always gotten great service. Today I called the customer service line for some info and spoke to a wonderful rep. Her name was Marinda M. Marinda (hopefully the spelling is correct) was extremely knowledgeable, friendly and didn't rush me off the phone. I give Marinda 5 stars out of 5. VCU you have a wonderful employee. Debbie S.”
“It's a bank. I bring them money, they hold onto it for me. I write checks. They figure out the rest. That's what banks typically do! However, this branch in particular, is tucked away underneath a shiny black building. And within this secluded branch are a series of tellers who assist and smile. (For legal reasons, I must also inform you that I cannot confirm their smiles as they are constantly wearing face masks. But.. you know, you can kind of tell it in their tone.) I've made deposits, called on the phone, gotten a certified check, wired money. They've suggested ways for my company to save money. They've called me personally on the single time there was an irregularity with my account. So I'm quite satisfied. And when it comes to stars: one each for Lily, Fiona, Susan, Tiffany, Holly, and Jesse. And Yelp needs to figure out how to show that this review gets six stars.”
“I always need help there always analyst to help you its done no need go over and over like a robot repeat myself hit 1 3 5, I give 5 stars appreciate all”
“BE AWARE OF CUNA DEBT PROTECTWhen I refinance my car, I noticed that my car balance was increasing $25 per month, which I found it shocking since I never heard that term in the refinancing agreements, turns out that it is an extra insurance that if a credit user from the car passes away, they pay the car as well. My car was not very expensive, so I did not find it necessary. If you don't want to be charged $25 extra, be aware of the cuna debt protect in your account statements. Polite people, low interest rates. I recommend coming here to refinance but be aware of extra charges.”
“It was a plasent visit got done what I had to have done i had a very good associate help me I give her 3 thumbs up I hope her fist is better thank u chase I hope u could find more associate like her very pleasant young ladie???”
“It was a plasent visit got done what I had to have done i had a very good associate help me I give her 3 thumbs up I hope her fist is better thank u chase I hope u could find more associate like her very pleasant young ladie???”
“Very pleasant tellers, very respectful, always helpful and they answer all questions. I love this branch. Manager greets you, make you feel good. I've been with citibank since 1978 and would never switch to another bank.”
“Nice, new, clean and well lit. No wait. Teller was friendly and very competent. Area is cleaned up but still have some people lurking outside sometimes asking for hand outs.”
“I was in & out in just a few minutes. I'm Disabled, cause there is a DISABLED LINE FOR THE DISABLE AND HANDICAP. THEY GREET AND DIRECT YOU TO ASSIST YOU TO THE CORRECT LINE OR JUST TO ANSWER YOUR QUESTIONS. VERY NICE AND POLITE PERSONAL.”
Open 24 hours
11940 Garvey Ave, El Monte
Banks
“If you're coming to this Citybank, I highly recommend Vivian. She is extremely helpful and very attentive to your questions. She helped me open a CD account and explained the whole process very well and guided me in choosing the best option for my account. She is extremely patient, has a great attitude, and amazing customer service skills. I really appreciate her giving customers a call whenever the interest rates go up. This demonstrates how dedicated and committed she is to both her work and clients. Vivian is an excellent addition to this Citybank branch and cares about her work and delivering a great customer experience to everyone. I highly recommend coming to her for any questions or concerns because she will go above and beyond in assisting you.”
Open 24 hours
9000 Flair Dr, El Monte
Banks
“The staff here are excellent,I had the pleasure of having Miss Diana Camacho assisting me with all my needs,She explained everything and weighted in on several options,I've been to other locations and had subpar experiences,This well be my home bank from now on.
Again thank you Miss Camacho for assisting me.”
“This bank is far beyond my expectations as a business owner. I really like how they behave their customers and it's unlike big corporations. You can call and speak to a human who already knows you and understands your needs.”
“11/15/2022 I came here.Martin Santil worked very hard to help every customer. He asked and took care of every customer who was waiting in line for business. He also brought in chairs for waiting client. I feel the seriousness and responsibility of the staff here. Aracely was very professional and quickly helped me with the wire transfer. Compared to the other Wells Fargo Branch I went to; the staff here is so much better. I asked for the business card of the person who helped me, and they deserve the excellent review.”
Open 24 hours
11574 Lower Azusa Rd, El Monte
Banks
“If you're coming to this Citybank, I highly recommend Vivian. She is extremely helpful and very attentive to your questions. She helped me open a CD account and explained the whole process very well and guided me in choosing the best option for my account. She is extremely patient, has a great attitude, and amazing customer service skills. I really appreciate her giving customers a call whenever the interest rates go up. This demonstrates how dedicated and committed she is to both her work and clients. Vivian is an excellent addition to this Citybank branch and cares about her work and delivering a great customer experience to everyone. I highly recommend coming to her for any questions or concerns because she will go above and beyond in assisting you.”
“I made an appointment with the notary at the bank, I first called and was told she was unavailable and will call me back. Jessica called me back within the hour to set up the appointment for the next day. I came in the following day and was greeted by Jessica who told me Enedelia would be helping me out. She was very helpful and personable. This branch is much more in tune with their clients and other local branches I have visited.”
“I have been banking with chase for about 4 years now. I have never really had any problems with them. Most of my transactions are done through outside drive thru a.t.m. there is 2 on site. If you get off to a walk up a.t.m inside there is 3. They also have 2 a.t.m inside by the tellers that are only accessible when the bank is open. At those you can withdraw up to 10k. This location usually has a handful of tellers helping out with customers at their desks and 2 tellers with transactions. There is plenty of parking but late Thursday-Saturday the parking is always full. There is street parking on the Garvey side. Coffee is available inside.”
Open 24 hours
11990 Garvey Ave, El Monte
Banks
“Ths place was amazing i was helped by Philip tsui today he helped me figure out all my problems and gave me solutions very nice and made me feel welcome and taken care off he really cared for my best solution i also want to thank the front greater or front counter assistant a gentleman in a beige suit didnt catch his name great at his job i can only imagine how overwhelming it must of been for him trying to help everyone walking in the door. Yet he managed to help everyone i was really impress by how well they helped out over all satisfied the service here is great im glad i choosed this bank .”
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“This Chase branch is awesome. Called to schedule an appointment and was very friendly over the phone. Opened my business account here and Raul was very professional. Explained everything to me regarding disclosures and was really nice. Sherry the manager came by and introduced herself and was very welcoming. I will keep coming to this branch from now on. Love the vibes”