-
November 2023 by Scott Yu
Highly recommended.. reasonable price, nice people
-
September 2023 by sandy Y.
Ok, so the website says the business is open Saturdays from 10-4 pm. It's 12:15 now, no sign of going to lunch, just closed. I drive all the way here to find them closed!!! Unreliable hours/not updated
-
September 2023 by Erwin B.
Review: Genesis Appliances Repair Service in El Monte is simply outstanding. They fixed my dryer and refrigerator with honesty and reliability. The technician was prompt, straightforward, and provided exceptional service. Their reasonable prices make them a top choice. Highly recommend!
-
April 2023 by Vicki Z
Great communication. Prompt service. The water level sensor wore out on my washing machine. They ordered the part, installed and now my machine fills to the level I want. Great price too
-
February 2023 by A. Tong
Honest and direct. Highly recommend.
-
January 2023 by Chrsiree G.
I already have recommend many people. They one of the most honest, patient, kind and extremely knowledgeable people. South a great company I will always refer. Thank you for helping my elderly parents with wash and dryer issues. They loved you.
-
December 2022 by Jimmy W.
Should have written this review long ago.My family and I have been calling Genesis Appliances whenever there is a need for 12 years now. Trust me, they may be the most reliable Appliance repair experts in Southern California.I wasn't able to get a hold of them recently due to the Holidays (no one's fault). I called someone else that I thought maybe good too, for which was unwise. It was a lesson for me, I should have been patient and waited a few more days.An awesome true story: I contacted Genesis Appliances a while back about issues with my Washing Machine. I was guided by phone to fix the issue so that they didn't have to come out and charge me $$$. Now who does that these days?!100% recommend them.Thank you Genesis Appliances.
-
September 2022 by Paige Chamberlain
Great service! Used them as a referral from a friend. I’m saving their business card and will definitely use them again.
-
September 2022 by Richard Borrayo
My parents said if you don't got nothing good to say then don't say nothing better enough said
-
August 2022 by Evelia Mendoza
I bought a washer and dryer from this place got them for a year already and not a problem at all with the machines.Friendly responsible and clean ?Gracias!
-
August 2022 by christine wang
Maria is nice and professional when it comes to putting washer and dryer, refrigerator for my rental units.
-
June 2022 by Amanda Kenderes
If you thought "honest" and "discount appliances" didn't go together, think again! I went into this store to look for a new gas dryer...mine had gone out...and there were many good-priced appliances available, but nothing that matched my set. I then asked if a technician could come take a look at my appliance and see if it was fixable. This was not a problem at all. I was told I'd be charged a $35 service fee (applied to the cost of repair) and that someone could come out the very next morning. Any other appliance shop charges a minimum of $99 for the same service. The very next morning, as promised, I got a phone call advising me the tech, Juan, was on the way. Juan came to the house, looked at the dryer, and knew within minutes what the problem was. He works with these appliances so frequently that we knows the top most common issues with each make and model. He not only nailed the problem, but had the part to fix it right on hand! Labor, parts, and a warranty was $120 out the door. Juan and his wife Maria are the nicest and most respectful people I have ever met at an appliance store. This is a family-run business with a clear intention for service and care. I will not go to another store for appliance help again. Thank you for the refreshing, honest business.
-
April 2022 by Eric Jordan
So far most affordable place in el monte for used appliances have shopped around places they offer decent prices compared to p and l or other shops .
-
April 2022 by Ana Gloria Rubalcaba
Great family service. Trusted
-
March 2022 by Robert Garcia
I was looking for a dryer belt for my Maytag that no one had, so i stopped by here to see if they had one for sale. The lady was really nice, she had my belt and sold it to me without any issues. Other places wouldn't sell me parts...
