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December 2023 by Billy T.
Danny is the best planner repair and well organized. I am happy to see my car after got fixed at Fix Auto Downtown El Monte.
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December 2023 by Marilyn A.
Got amazing customer service from Eileen. She was super friendly and all my questions were answered without leaving anything to stress about. Would absolutely go back if need be. She made this experience fast and easy!
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November 2023 by Enrique M.
Brought my vehicle in for bumper, & fender damage. They fixed it without issue, and gave me multiple updates along the way. Work looks good, and so does the paint job.
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November 2023 by Jackie Ngo
Went here to get my tesla fix since it is Tesla Certified. My car was rear ended and needed to replace the trunk. The service is fast and easy. It was really easy to get ahold with someone and everything was process really quick for insurance. Also, it is near a hertz which makes renting a rental really easy
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November 2023 by Jackie N.
Took my tesla car here because it was Tesla Certified Bodyshop. My car was rear ended and the trunk gate, bumper, and quarter panels needed replace. Took about a week to order parts and maybe 10 days to fix the car. They even gave it a carwash. Parking is pretty hectic but you will be able to manage
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November 2023 by Delilah S.
HORRIBLE customer service!I feel so misled by the positive reviews, there must be an incentive to the high ratings. This shop has some of the most rude, unprofessional staff I have ever met. If you want your time wasted, send your car here! After I was told it would take more than half a year to get my car estimated & fixed, I decided it was not worth it. Every other auto repair shop I called and visited was able to guarantee an estimate within 2-3 days max and a repair in less than half of a year. I just wish the staff at Fix Auto in El Monte had compassion for people sending their cars here rather than just milking the system & insurance payout. Overall, this place is a fraud. Very disappointed that they are backed by insurance companies. Super negative energy in the office. No parking at all. Good luck if you decide to drop your car off here.
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November 2023 by Lana S.
They were very professional, fast, and clean. I would recommend them for all. They sure met all they said they would do and on time.
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November 2023 by Daisy Marquez
Fix Auto was such a pleasure to work with. After getting into a small accident I was stressing not having my Suburban while it was getting fixed. You hear the nightmares of the cars sitting in the shop for a long time. I am a mother of 4 who has to handle pick ups and drop offs all day and work at the same time. My car is very important to me. Well I was pleasantly surprised to say the least, on how amazing the team went above and beyond to have my truck ready in a very fast time frame (less than half the estimated time).The communication and updates provided through out the process was on point! Eileen was very helpful and kind through out this process she explained everything and made sure some one was always reaching out to answer my questions or concerns. J was amazing with the work done on my car it looked brand new and also did a full review of might car. Best thing also he returned it washed! When the time came to pick up my car they ordered me a Lyft to pick it up and worked around my busy schedule. Fix Auto exceeded my expectations and made a stressful situation into a pleasant process that eased a lot of stress for me. Thank you Fix Auto team!! Definitely my go to spot now !
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October 2023 by Sau C
From start to finish I had a very good experience, I was kept inform throughout the process. Was sent photo of dent to fix, repair, then completion photo. When I picked up vehicle, it was fixed to perfection. Inside of car and outside of car very super clean. I think my car might actually look better than before the dent. I would totally recommended friend and family to have their vehicle repaired here at this shop.
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October 2023 by marie paredes
My car was ready way before the estimated time and the work was very well done. Staff was very friendly, attentive, and communicative. They made the entire process easy and provided updates along the way, working with them was truly a great experience.Service: Painting
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October 2023 by Sau C.
From start to finish I had a very good experience, I was kept inform throughout the process. When I picked up vehicle, it was fixed to perfection. Inside of car and outside of car very super clean. I think my car might actually look better than before the dent. I would totally recommended friend and family to have their vehicle repaired here at this shop.
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September 2023 by Cynthia Aye
Total Fix Downtown El Monte, did a wonderful job! Very, very, very, satisfied! They not only fixed the outside damage, but also, returned my car like it was brand new inside and out. They also are very friendly and customer service was great. Five stars!!
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September 2023 by Nishat Choudhury
This is my 2nd time coming to Fix auto Downtown El Monte for auto body work on my model 3 tesla. They fixed my car once beautifully so when I was rear-ended, I knew to bring my car to them. They are Tesla certified and their work is great. I live 40 minutes away but I still chose them for my auto body shop. They washed and detailed my car and had it charged to 90% when I came to pick it up. I highly recommend.Service: Body & Trim
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September 2023 by Andrew S.
Was in a rear end collision and fix auto made the entire process easy and smooth. Great customer service and work. They even threw in a nice spoiler for my Tesla. I cannot recommend this business enough to I Tesla owners and fellow veterans
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September 2023 by Heidi Martin
This place is top notch! They are also a certified Tesla body shop so my husband and I have taken both of our Teslas there. Very professional service and they are so easy to work with! They dealt straight with my insurance company and made the repair stress free for me. Cannot say enough good things about this shop!Services: Painting
