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March 2024 by Curtis Curtis
Terrible customer service why can't humans answer phones anymore
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January 2024 by Monica Rosales
FED EX IS A BIG BIG DISAPPOINTMENT!!! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO US, FOR SOME REASON THE DELIVERY PERSON THAT WORKS FOR FED EX IN OUR AREA BALDWIN PARK THAT COMES FROM ARCADIA ARE LAZY!!!! THEY ALWAYS SAY THEY CAME AND WE ARE NOT HOME BUT WE ARE!!! AND THEN THEY WILL REFUSE TO REATTEMPT DELIVERY , BUT IN REALITY IT IS NOT OUR FAULT BECAUSE WE ARE HERE AT HOME!!!!! THEY SHOULD HAVE TRIED TO GO THE EXTRA MILE ATLEAST TO TEXT THE CUSTOMER AND LET THEM KNOW!!!! BUT NO THEY WILL NEVER DO THAT!!! ON TOP OF THAT REPRESENTATIVES WILL ARGUE WITH ME AND JUSTIFY THEIR DRIVER’s MISTAKE!!!!THEY WOULD GIVE YOU AUTOMATED UPDATES THAT THEY CAN NOT COMMIT AND THEN GIVE YOU ANOTHER UPDATE THAT ITS ON THE WAY LIKE YOUR LIFE REVOLVES AROUND THE FACT THAT YOU HAVE TO WAIT FOR THE PACKAGE TO ARRIVE ALL WEEK AND THE ONLY LIFE YOU HAVE IS TO WAIT FOR THAT PACKAGE TO ARRIVE!!!!!FED EX IS A BIG DISAPPOINTMENT IN OUR AREA!!! HAD I KNOWN THAT MY MERCHANT WILL USE THEM I WOULD HAVE DISCOURAGED THEM BECAUSE THEY ARE LAZY AND THEY DONT GO THE EXTRA MILE FOR THEIR CUSTOMERS SO THEIR CUSTOMER SERVICE IS LOWER THAT ZERO!!!!
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October 2023 by Bruce Samuelson
Awesome complex friendly helpful staff
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September 2023 by Zaida
Don't Ship Anything thru this location the fed ex delivery drivers keep the packages and the facility does not hold them accountable nor do they handle the situation with a matter of urgency . They just shrug it off and say they will update you and they never do. Another thing they do is ignore the calls and say they'll call you back . The managers at this location are horrible. That's why the driver get away with so much
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August 2023 by Harjit Singh
Officie staff is very rude specially that lady I don’t know her name they don’t give you right information about loads they just keep you on wating
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August 2023 by Vikas Verma
Worst place for a pick up
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June 2023 by Marvin Serechen
Great place to p.u. a trailer.
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May 2023 by Giovanni Sanchez
i can say worst job i ever had , Hard Work was not appreciated , now i understand why people always leave
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April 2023 by Ross Asbill
Excellent place to pick up a load. Overnight parking available. People are very friendly and courteous. Load was ready early. Restrooms were fairly clean and use able. Overall a very good experience from start to finish. Will definitely take loads from here again.
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March 2023 by Michael Candaza
There is a driver who handles the 90039 zip code from this location who is stealing packages. I have had 3 packages stolen with the origin coming from this location
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March 2023 by David L'Heureux
My package was left at my front door. I watched the driver put my package on the porch of my home. I opened my door to grab my package when I noticed a 5 inch cut on the side of the box and picked it up. The box weighed nothing and the contents inside were stolen!!! The bottom of the package was opened along the tape line and the flaps were tucked in so that the package looked untampered with when I grabbed it. Absolutely disgusting actions from the driver and FedEx.
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March 2023 by Frank Blankenship
Great place
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March 2023 by Johnny Hernandez
Nice yard
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March 2023 by Olivia Janacaro
Very helpful. They offer an array of boxes to fit a variety of shipping needs, including shipping bicycles.
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March 2023 by tobi tobi
I forgot to put my apartment number on my shipping address! The tracking said it was stuck in Arcadia Fedex. I was afraid they would send the package back to the seller, so I called yesterday (a weekday) and the phone picked up right away by George. I told him my tracking number and my apartment number and that's it, it was taken care of :) George said my package would ship out the next day. That was yesterday, and my box was delivered today.
