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April 2024 by Pablo Jr
Very busy but highly friendly and quick pick up and consultation os very explanatory
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March 2024 by Ricky Siew
Great family pharmacy! Especially Miguel who went above and beyond to help our family get the prescription we need for an upcoming trip! He followed up with our insurance to ensure we would be covered, otherwise, we’d be in a tough position as medication gets expensive. Thank you so much Miguel! We truly appreciate your help here!
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January 2024 by Justin Proo
Always have had great experiences with nice staff. Thank you!!
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September 2023 by Marcus Ly
I have to wait 1 hour for them to give me my vaccine since they forget about and it wasn’t busy at all
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October 2022 by Sage Beahan
I received assistance from this pharmacy in locating the ideal sore throat treatment. The pharmacist was a great assistance and mentor to me! I am quite happy with the service!
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August 2022 by Ming S.
real bad service, no credit, never completed what they told you what they will do, they said will call you for medicine arrive, but never, just put on waiting until you contact them, I hit that many times already, if you need medicine to keep you alive, find another one around you.
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February 2022 by Kimmy V.
Honestly such a wonderful pharmacy! My mom gets her prescriptions filled here and we always had a great experience. Fortunately I don't have to fill prescriptions often.. but when I do I'm always happy I made the decision to come to El Monte Pharmacy. My doctor had sent in a prescription for me last week and the pharmacy really went out of their way to make sure I got the medication timely. There was insurance issues and order issues. But through it all, I was in the loop. I really appreciated the time each staff took to give me a call for the updates. One staff member even called my insurance when I told her I didn't have any new information. I wished I took her name because she definitely deserves a shout out. The pharmacist Jolie was also so great about keeping me updated on the order status and she made sure it was sent out to me as soon as the medication came in today. From their front desk clerks to their pharmacists to their delivery staff.. everyone is always very friendly, eager to help and professional. Sure it gets busy and crazy.. but I always feel like the staff does their best with the time and resources that they have. Just wanted to let the pharmacy staff know that my family and I really do appreciate and value your efforts and service. Thank you for always making us feel more than just a prescription count.
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October 2021 by Gilbert R.
The El Monte Pharmacy, Address: 3948 Peck Rd, El Monte, CA 91732, was a good pharmacy to go and get your prescription mediations either pick up or delivery, till staff members started to get lazy and not want to deliver medications anymore or stating medications were delivered but not delivered; and try to deliver different medications. Refills with only the medications they had left to try get rid of the remaining medications, with this being said, this occurred even when medications were previously prescribed by Primary Doctor or Norologist, and still not wanting to fill the correct medication prescribed by Primary Doctors, and being told they no longer want to deliver to you and lied about someone signing for medications which was fall, and every delivery should also have to do a i.d check; also trying to deliver wrong medications and bad customer service to those of their choosing./ I rate 1 star out of 5 and recommend anyone else needing a pharmacy to go check your insurance and try get your medication else where like Savon,SamsClub,Cosco; to mention also the pharmacy staff at times will lie at times to you and also recommend anyone sticking with this pharmacy and getting a record your phone call app or in a Home line Telephone a machine for proof of what's told/said.
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September 2021 by Dingying Shan
People are very friendly and helpful.
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September 2021 by Jim P.
I am a big believer of supporting local businesses. I have been going to El Monte Pharmacy for the past 5 years and have switched all of my parents medications to them as well. I really appreciate the staff there as I am a person that has a lot of questions. The Pharmacists are always happy to help answer any questions that I have regarding any new medications and for everything else I have the convenience of having the medication delivered.
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September 2021 by Sandy L.
I always help my parents to pick up medications for this pharmacy. All the staff there are really friendly. BJ and Connie are the one who always help me and my parents to solve the problems! They even offer free delivery when I don't have time to pick up medications for my parents.
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September 2021 by Jeong C.
I can always count on El Monte pharmacy to take of my prescriptions. The staff there are very efficient and always taking the extra steps to help my needs. We need more pharmacies like El Monte pharmacy !
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September 2021 by su z.
Highly recommended this pharmacy store. Great Service, I came in and got my prescription filled in like 5 minutes and they offered me same day delivery. The staff are nice and patient talking to me, I was surprised they are offering Cantonese, mandarin, English, Spanish.
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September 2021 by Mariela M.
I always go to this pharmacy whenever I need to fill a prescription. Fastest service and the friendliest staff I've ever experienced in any pharmacy ever!
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August 2021 by Crystal Estrada
On August 12, the FDA approved the third covid vaccine for certain groups of immuno compromised patients, so I eagerly took my mom and brother to get their booster. The staff was kind, however after a long wait and many explanations my mother did not receive her booster. The Pharmacist herself checked the CDC but was unable to approve my mother for the vaccine. I had explained that she has CKD and thus is immuno compromised but she got denied. I leave this information here from the CDC, so people who are in the same situation as we were can explain to Health Professionals and get their Booster if that is what they want.
