El Monte Collision Center is a family-owned business known for its excellent customer service. The staff treats customers like family, making them feel welcome, comfortable, and confident that their car is in good hands. They are described as helpful, honest, timely, knowledgeable, and accommodating. The team clearly explains the step-by-step repair process and works with customers on insurance matters, providing regular updates via email or phone throughout the repairs. The quality of their work receives high praise, with cars looking "brand new" and "beautiful" after being fixed. They handle everything from estimates to the final car wash, and the process is noted to be smooth. For convenience, they offer a shuttle service and can refer customers to a nearby car rental. The overall experience is consistently recommended as wonderful, with many customers stating they would highly recommend this shop to anyone needing their car or truck fixed after an accident.
Thier customer service is excellent...Honest, timely and knowledgeable and they help you to understand the step by step process with insurance etc....Great quality I definitely recommend them if you have been in an accident and need your car fixed
February 2024
Very good place to take your car or truck to fix it. Personally, they left it very convenient for me and it hasn't given me any problems and also the staff treats you like family and if I recommend it, friend, take your race cars ok
January 2024
Very good service, very good job, that lens attention
