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August 2023 by John T.
This Chase branch is awesome. Called to schedule an appointment and was very friendly over the phone. Opened my business account here and Raul was very professional. Explained everything to me regarding disclosures and was really nice. Sherry the manager came by and introduced herself and was very welcoming. I will keep coming to this branch from now on. Love the vibes
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May 2023 by Google user
Me gusta son amables
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May 2023 by Cecilio Guzman
Me gusta son amables
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January 2022 by Peter N.
This is the second time that I have had the left immediate atm machine inside break. The first time it ate my check and didn't recognize it, and this 2nd time (as I'm typing this now) the card is stuck with an infinite loop with my card locked in the machine. I can't even call the customer service line nor speak to staff about it be cause it's a Sunday evening. Someone really needs to go rip these machines out and replace it because it's tad ridiculous. Also the drive-thru atm also didn't accept deposits.
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(Translated by Google) They are very friendly there is only one cagera that is not Cortez, nor friendly (Original) Son muy amables solo hay una cagera q no es nada Cortez, ni amable
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January 2021 by Dave T.
I asked the bank teller for the Chase's bag so I can use it for my deposit check. The teller told me that I have to pay for it, not free. Some deposit checks missing my business name by one alphabet the teller rejected and don't want to deposit my checks, the manager came and told me the same thing. All I have to do is write another letter D in the name. Services are not acceptable with new customers like me. Asking for deposit slips, tell gave me one slip only and said one deposit one form I will never come back to this bank. Unprofessional and so rude.
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December 2020 by Ashlee N.
The Chase I always go to. Excellent customer service from management and advisors like Peter and Eva. They're a valuable team. I love the drive thru ATM, highest of conveniences. You guys are awesome!
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June 2020 by J T.
Called to make an appointment for a wire transfer. Holly was quick to help and I was able to come into branch immediately to get it taken care of. Her customer service skills are excellent and I felt like a valued customer. Would recommend her to anyone looking for excellent service.
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October 2019 by Nick L.
Shirley Chan is professional for everything . She is patient and she is kind. She really want to help all customer. I was highly grateful for her.
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October 2019 by phạm lee
5 stars for Sergio Lomeli. He helped me to solve my needed smoothly and easily. Thank you so much!
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July 2019 by B E.
I come to this location a lot to take care of my banking. I like that customer service is always great and everyone is very helpful and attentive and very pleasant and it shows they like working together, unlike other locations where employees appeared impatient and unhappy.
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February 2019 by Cesar C.
First time here, it was the most peaceful, pleasant experience I've ever had in a bank, everyone very welcoming and very nice! I loved it here!
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July 2018 by S M.
I thought this building looked cool inside and out, thus the 2 stars. Here's where it all went downhill, I went in to do some banking, and well you know how long the lines can be, I have this sudden urge to use the restroom and I kindly asked to use it. The snappy asian lady was impatient and replied hautily, "Restrooms are for employee use only! If you want to use it just use that one" pointing to a run down restaurant across. I said I couldn't walk it's very urgent. And that I couldn't walk anymore. She still wouldn't budge and was getting hostile with me. So rude! Not to be mean but it's always the asian women who are extremely rude to me. From school districts, to DMVs, to restaurants and now BANKS! Short story short, I went to the Mexican restaurant and they were very nice and I told them I would come back again and buy food.
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November 2017 by Reynard L.
My girlfriend need to open a bank account and close her d*** bloody hell bank of America. So we came to this branch meet sherry the manager of the branch she very nice and sweet. Helping my girlfriend open checking, saving, and credit card. People here are generally good and nice compare to experience at BOA and wellfargo I totally come to chase anytime of the day
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September 2017 by Pedro Garcia
Me gusta muy bien los cajeros automáticos nunca e tenido problemas
