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November 2023 by ed c.
Horrible people horrible furniture Do not go here. This place is really bad and the people are rude
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October 2023 by Alejandra R.
Mi peor compra Primera y ultima ves que compro en esa tienda.el refrigerador que compre me salio malisimo y la aseguranza de 500 dls que me vendieron no cubre el daño
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October 2023 by Gwendolyn R.
Coming into spend money furnishing my new apartment!!! They're not nice nor do they greet me appropriately , the woman refuse to look at me but locking eyes with the male Colleague. "Do you see this woman ?" Without acknowledging me direct , mucho grosero . while this man with color contact had deer in headlights look . Asking me what do I want , why I'm there . They had just been sitting and scrolling their phones . I don't care I wanna look around, thanks ! I get followed and the man with color contacts guy asks me what I'm looking for , I say idk , can I looks round . He says well what is it exactly you want , and will you be paying with credit ? IN WHAT WORLD DO CUSTOMER PAY FOR ANYTHING WITHOUT MAKIN DECISION FIRST ? Can't get more rude than that ! WELL ACTUALLY IT DOES GET WORSE : Seconds later he's telling me I can't look or be alone in the store ?!?!?!?! , and need to be accompanied by a employee?!?! No I was just here over the weekend and I will not be treated this way . . So I told him have someone follow me around while I take a look then iDC WONT be SPENDING my MONEY here
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August 2023 by Michelle Garcia
Worst customer service!! They love getting Spanish speaking Hispanics so that they don’t know what they’re are signing. Poor quality and outrageous pricing on these poor quality items. Plus 90 day warranty like that speaks for itself because surely nothing will happen on the 90 day mark and after that you’re on your own. PLEASE DO NOT PURCHASE ANYTHING FROM HERE!!!This store is located in El Monte CaliforniaAnd the sales rep was Giovanni Fonseca and also Denise Gonzalez was of no help. She immediately got very angry and hostile about the situation and shut my mother down by advising her that she was not going to help her at all.
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August 2023 by Ricardo Aguilar
Really had a bad experience with their customer service representative i been bugging them for more than 3 weeks about my washer and all of a sudden the tech went to day and they told me there's nothing they can do about it ir replace it's been less than two years and I been a 6 year customer never would I buy from this place again waste of money I have ever spend I hope you acknowledge my rating and good luck to who ever buys from them.
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July 2023 by joseph lopez
My experience was very pleasing, big shout out to Juan Miramontes for taking care of my family and I. He made it very easy with the process with all the paper work and made sure I understood everything overall. i would rate my experience a 10/10, Thank you guys again!!
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June 2023 by Trinity Doerr
Juan Miramontes helped me and my boyfriend out today with getting a furniture set. I was nervous about getting approved for financing and Juan made it an extremely easy experience, I will definitely be coming back!
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April 2023 by Manuel Ramirez
Not good place. Bought a refrigerator 20 days and making noise call casa linda furniture have to go through warranty. They didn't explain .I will never buy from them again.
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March 2023 by Gabriela Martinez
Horrible customer service! The sales person don’t even know how to explain their policy and the insurance plan. My parents washer stopped working after 10 months and they purchased the insurance but they fail to explain that the insurance they purchased didn’t count until the one year of the brand was over. This people need to be trained correctly to explain.
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February 2023 by Alessia M. C
This furniture store was too high and the people that help you were just blah. It's like they had a feeling you weren't going to buy anything so they would show you some stuff with no expression no enthusiasm. If you go to a place and the people that work there seem like they don't want to be there why would you buy from there just a thought.
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June 2022 by M G
I recently bought my couch, recliner, refrigerator, dining room table and washer and dryer. Love it all. The person who attended to me was Juan great guy he did his very best to give me a great deal and no money down. I'm so happy with everything he did and of course the furniture.
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April 2022 by Anthony Gonzales
My wife, daughter and I went there looking for sofa and loveseat. We weren't particular to one style. As we entered we were greeted by Juan Miramontes. Long story short because of his great salesmanship and caring enough to ask the right questions we walked out purchasing a sectional set with a sleeper that we never would have known they had. I recommend when walking in to ask for him. Guaranteed you'll walk out with what you want if you give him the chance to help you. Thanks Juan!
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January 2022 by Edgar D.
People in store were very nice and helpful but do not pay for delivery ! DO NOT PAY FOR THE DELIVERY!!! They will not do it right, the time they tell you is a lie I came home to loose bolts and damaged item When they try to make it up and send out another I was told driver will be here by a certain time because I told them I had to work. They assured me that they would be here by that time. Items are supposed to be delivered by 1 pm it is currently 12:50, no one is here and keep in mind they still have to build it. Do not pay for delivery, also when you call they will lie and try to make you happy but they do not care about they're customers!!! Never again
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December 2021 by Sandra Alfaro
Un happy it’s a ok store .. I say this as I have obtained insurance on all my items I have exchanged my furniture 3 times because of damage or none properly working ... ugh ?
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November 2021 by Andrea Jimenez
Me and my fiancé financed a bedroom set here and we had an amazing experience, Juan Miramontes was amazing with our budget and really helped us pick our perfect set and mattress. I loved the exceptional customer service !