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March 2024 by Andy Luo
The service is very good. The car was repaired in advance.
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March 2024 by Louie-Zuta-Chong Family
Fantastic repair work that far surpassed our expectations. Estimated repair start & repair completion was as promised. We will be recommending them to all our family & friends.
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March 2024 by David X Pan
They did excellent job and returned the car to me very quickly.
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February 2024 by William Wang
Like the service very much
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February 2024 by Janet Hsu
Autocraft is awesome. Strongly recommend to everyone! The staff are super nice. The repair work was perfect and timely. My car is like brand new now!
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February 2024 by Janice Yen
Autocraft worked with our insurance company and repaired our vehicle very quickly. The job was professionally done and we’re extremely happy with the outcome. We’ve already referred a friend to Autocraft and she’s also very satisfied with the service she received. They even took the time to wash and vacuum our car before we picked it up! All in all a great experience!
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February 2024 by Eva Lu
Owner was very responsible for their work.
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August 2023 by justin chen
Jason is very knowledgeable in the filed and you can tell he really know his stuff. He takes care of his customers and is really transparent with what is happening to my cars when they are in his shop. The way they take care of their customers really helps put your mind at ease this was very apparent in my first accidents. However they were also able to help with touch ups like my window and paint chips and other little shenanigans. I wouldn't know what to do with my car if it weren't for them.PS: They have a free drink and snack bar so if their is a wait its not even that bad
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July 2023 by justin chu
Jason is very knowledgeable in the filed and you can tell he really know his stuff. He takes care of his customers and is really transparent with what is happening to my cars when they are in his shop. The way they take care of their customers really helps put your mind at ease this was very apparent in my first accidents. However they were also able to help with touch ups like my window and paint chips and other little shenanigans. I wouldn't know what to do with my car if it weren't for them.PS: They have a free drink and snack bar so if their is a wait its not even that bad
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April 2022 by Melinda W.
My car bumper and underbody was damaged. When I brought my car to the shop, everyone was so nice. From the receptionist Kelley to the mechanic. jadon the owner did a wonderful job fixing my car. I was completely satisfied. Jason was very professional and very nice. I am completely satisfied with the job they did to my car. I would recommend this shop to my friends and family. Thank you Autocraft for providing me an excellent service.
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February 2022 by Memos M.
Worst customer service I've had in a while. DO NOT SIGN ANYTHING THEY HAND YOU. I asked a simple question and they kicked me out of the shop. Who does that????
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January 2022 by Lani R.
Great service ! I am so happy with the results Owner is very nice and the workers did a great job Definitely recommend
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February 2021 by Yssabel Nepomuceno
I didn't get the opportunity to have them work on my car but when I visited they were very helpful. Offered me good advice and looked after the safety of my car.
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October 2020 by Stephanie Ma
My father and I have been going to Autocraft Collision Center for a very long time now. They have done work on all 3 of our cars. They always do quality, professional work at honest prices and teach me a lot about car maintenance as a first-time owner. I was also given recommendations for other shops that can service my car outside of collision repair so they are both knowledgeable and incredibly resourceful. Finally, I was promised a turn-around of 2 hours for my repair and was totally prepared to wait that long and more, but was on my way in an hour's time.Most importantly, they take health regulations very seriously especially during uncertain times. I was never closer than 6 feet from anyone providing services. I also witnessed them sanitize the car door and driver's seat for me after they were done fixing my car.I can't recommend them enough. Please come here and give them your support if you can.
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December 2019 by Vincent T.
This is going to be one of those "if I can give 0 stars I would" type reviews but hear me out!! Firstly I would like to say, this place was recommended to me by a coworker. He said his buddy Jason owns a shop. He has like a suped up Toyota Sienna and a mustang. The dude has a passion for cars. Awesome!! I'm a car guy too!! I check out the website and it says they do custom panting which is a plus. You see my car if recently had a truck spill debris and rubble all over it on the 605 freeway. Insurance gave me a quote and let me pick a place to bring it. Jason said that the quote wasn't enough so they went to discuss more with the insurance. He convinced them to give a lot more and said if I needed some extra stuff done he'd help me out. AWesome again!! Jason was going to have my entire car repainted *except the back* and I had some requests. Since he was repainting the car entirely I asked if he can paint the roof black and my front fenders half black half blue. The car in general was going to get the front repainted and windows replaced because of rock chips. After getting the car back after a few long weeks it looked great. I was happy and had a new car again. That is until I noticed the hood slightly open when I got home. What the heck? I opened it and noticed they didn't bolt in the top part of the bumper. It had a plastic gasket that goes above the bumper that holds the screws in. This thing was just sitting there rattling around. This was strike one but I let it fly because sht happens and we're human. Few days go by and I notice the antenna fin on the roof starts to warp and the paint bubbles. I bring it in because they have a warranty on the paint, they have me leave the car over and they redo it no questions ask. Fast forward a week later and I've already brought my car back to get it repainted 2x. At this point Jason is fuming and tells me this wasn't even part of the original quote and it was just something he did for me. I also tell him they didn't install my bumper properly and he brushes it off. My windshield was never replaced and my side mirrors still has rock chips. He tells me he's done too much for me and he can't doing more for free. And I ask about the warranty which he says I dont have it because all the repainting was extra stuff he does for me. At the end of a long argument, I'm tired of bringing my only car back, I have a job I need to go, he has me sign some paperwork getting a few hundreds dollars back but literally stripped my warranty and he's done helping me replace issues I find. The pictures are of his paint job. Was told by other shops it was poor prep work. Also they didn't even remove the antenna to get a full paint job. I wanted to paint my car roof and antenna black (car is normally blue.)
