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“I appreciate the work of my local post office in montara California. Felix and Curtis are awesome, friendly and always helpful. They are and extension to the community.”
“Had to look into a package that was clearly never sent in the first place Emplyee Hnin Yee helped me get to the bottom of it quickly and with a speedy response. Also have been receiving packages for years with no complaints as well as sending them out. Keep up the Good work ??”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“We went to apply for passports today because we didn't speak English, and the service at the front desk was very patient in helping us, so our family of five got it done quickly. Thank you to the post office staff for your help! ??”
“I came in at 4:55pm with a 25lb box, no shipping label, and no idea what service to use. They close at 5:00pm and I had full confidence that I wouldn’t get any help and would have to come back another day. I was so wrong! I was next in line and the clerk who took care of me was awesome. I said “I need help” to which he replied “I do too!” After a quick chuckle I told him I just need tracking, speed doesn’t matter. He gave me the cheapest option and got my label ready for me (the package to its destination in 2 business days for $28!). I was back in my car by 5:00pm. Every interaction I’ve had at this location has been very pleasant and the staff has been super helpful, knock on wood! That’s why I keep coming back to this one.”
“Re:Service at 329 Primrose Avenue, Burlingame CA 94010 is excellent, professional and friendly. I was greeted with "Good Morning" and an apology for the wait which was at most 5 minutes. The man that helped me was immediately able to locate my package and I was on my way.”
“I can't say enough good things about the United States Postal Service! They have been consistently reliable in delivering my mail and packages. Their staff is always friendly and helpful, and I appreciate the excellent customer service they provide. I have complete confidence in USPS to handle my important mail securely and promptly. Their commitment to service excellence makes them my go-to choice for all my mailing needs!”
“Some of the most nice and fast, kind postal employees ever. Thank you!!
Folks posting one star reviews do not have an idea of what bad service looks like.”
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“I want to give a shoutout to the USPS in El Granada, especially Postmaster Ron De Leon. He was a lifesaver with a recent issue I had. After I reported a missing package, Ron jumped into action and resolved it in less than 24 hours! He even personally called to update me. This experience has really changed my view on using USPS for important shipments. Big thanks for the outstanding help!”