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October 2024 by Damian Fragano
These guys are life savers. I got stuck on a divider. (I didn't see it) and the truck driver, I think it was Andrew was a pro by maneuvering and getting the car back on the street without a single scratch on my vehicle. Thank you guys, you are awesome!
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July 2024 by Max Burlaka
Came over in 15 minutes and got me home and unloaded in another 15, great job and Marshall was a great driver
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June 2024 by Kat Green
My mom and I got stranded last Sunday on the way to an event. Vincent rescued us while we were stranded on the highway and was incredibly professional and polite from start to finish. He made sure we were safely in the towing vehicle and even gave us some helpful tips on what to do should something happen again in the future. We didn't even wait an hour before being assisted and we couldn't be more grateful for the help. The vehicle was safely delivered to the repair shop and treated with the utmost care. I would absolutely use this towing service again, but I hope I never have to!!!
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May 2024 by Shawn Covington (PIIKOK)
My tired popped in a parking lot. Joe was quick and went above and beyond to make sure my car was delivered to the repair shop safely! I barely had to wait for him to show up, which was a relief as I’ve had past tows that took three hours to arrive. Highly recommended!
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May 2024 by Jaimi Downey
My car wouldn’t start and I needed a tow to my mechanic. I used my Liberty Mutual Roadside app and they said the tow truck would be there in 90-120 minutes. Joey from United Towing showed up in about 30 minutes. He was friendly, handled my steep driveway with ease, and had my car secured and ready to go in no time. I would absolutely use this company again. Thanks for the help Joey!!
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March 2024 by Keith Trent
Coming down 108 leaving. Twainhart your driver hauling a white van smashed roof saw swearving down road while pieces of a tree fly ing all over the road hit my truck
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March 2024 by Brittany Opper
Go ahead and double/triple the wait time they say. We were told 60-90 min and it was 3 1/2 hours.
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December 2023 by Jeremiah Mullens
Avoid this company at all costs!!! I had my tesla with brand new tires towed on Friday, 12/22 to the Tesla service center. When the car arrived at the service center Tesla sent me pictures of the left read tire that had a gash in the sidewall. I immediately contacted United Towing with pictures of the damage as well as pictures of the Tesla on the tow truck. I already paid $308 for the new tire replacement and United Towing is refusing to reimburse me. Claiming it wasn't their fault!!! When I gave pushback that it was their fault and they need to reimburse me, the guy on the phone started yelling and cussing me out saying, "I'm a cheapskate and he hopes I need service again so he can leave me stranded...... If at all possible, please find another tow company.... This one is horrible....
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December 2023 by Kelly M.
AWFUL. They picked up our Tesla and dropped it off at the Tesla Service Center. Tesla sends pics of the huge gash in our left rear tire from the dude apparently loading the car crooked and damaging it at drop-off. Had the company just made it right and paid for the damage, I would have never left a review. But that's not what happened. After going through the trouble to get a new tire ourselves for the Service Center to replace, this tow company REFUSED to take responsibility and threatened to "leave us stranded" should we ever need their services in the future. That was after cussing out my husband, who was perfectly resonable with them. I'm guessing they don't even carry hook insurance? I don't know. I could say something about our impression of the driver, but I'll stop here. Definitely recommend finding a different company to tow your vehicle than this one...
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December 2023 by Jeremiah M.
Avoid this company at all costs!!! I had my tesla with brand new tires towed on Friday, 12/22 to the Tesla service center. When the car arrived at the service center Tesla sent me pictures of the left read tire that had a gash in the sidewall. I immediately contacted United Towing with pictures of the damage as well as pictures of the Tesla on the tow truck. I already paid $308 for the new tire replacement and United Towing is refusing to reimburse me. Claiming it wasn't their fault!!! When I gave pushback that it was their fault and they need to reimburse me, the guy on the phone started yelling and cussing me out saying, "I'm a cheapskate and he hopes I need service again so he can leave me stranded...... If at all possible, please find another tow company.... This one is horrible....
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September 2023 by Gerardo Gutierrez (RatchetSavage)
When I called they picked up right away the first time no holding. Even though they where busy.
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July 2023 by The Dude
AAA screwed us with a 4 hour wait at our total eval shop with no updates on a pre scheduled pickup an hour from home. All this after numerous delays and their attempted underbid on our insurance claim (several "accidentally" missing features from our eval). We canceled our tow 30 mins before the shop closed as AAA: "couldn't find a truck, probably till tmw".United saved us today! They got to us within an hour with updates and little notice. Reasonable price, great driver, great service. UNITED gets our $, AAA gets my A$$.
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July 2023 by Nicole Romero
Great service and fast@
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April 2023 by Will C.
Do not recommend, they will keep saying hour for ETA and then mark the two complete. Left stranded for six hours. Do not recommend them.
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April 2023 by Atal Ghulam Ali
The price is very good on everything