-
April 2024 by Caitlin Hadley
This Massage Envy is delightful! The front staff are always welcoming, friendly, and offer to get me a cup of water. I’ve been seeing Lisa for prenatal massages which have been wonderful and help me so much. She is friendly, compassionate, professional, and I always leave there feeling better. Other staff that I have run in to have also been extremely kind and check up on me while I’m in the waiting area. The atmosphere is very peaceful and the facility is very clean making it such a welcoming place!
-
March 2024 by solon kobza
I got there yesterday and the receptionist looked like she had a cold. I was new so she used a tablet to fill in some information and then gave me the tablet. She saw no problem with this.I was introduced to Patrick for the massage. He was personable enough but I came in with no neck pain and a day later I still have it. My mildly sore back is now much worse. This is a day later. He knows nothing about massage. He went across muscles most of the time instead of with them. He focused on signal spots till the tightened into a knot. The only massage that could be worse would be an admitted sadist. Nothing he did made me feel good or better. NOTHING for an hour. I've never had a massage that didn't make me feel better.At one point he asked for feedback. I gave it. He went right back to doing what he had been.Update: I got a survey from them asking how it went. I replied with the information above. 12 days later they got back to me with basically: too bad, want another massage. Soooo, the incompetence extends into the management.
-
March 2024 by Alice Bloom
This location is the best I have utilized over the years of using other locations. My only wish is that I would like to hear less loud chatter and laughter in the hallways during my session.
-
March 2024 by Mary Schulze
Don't expect a 60 minute massage. You'll only get 45 or 50.no more.
-
January 2024 by Mary Silva
I would have loved to have an experience, unfortunately I called 3 different times and left messages. They never responded. I went in and they gave me a lame excuse. I ended up going to Folsom
-
January 2024 by C RoRo
Great! Facials great! Massages by anyone! Competent front desk that knows what they’re doing and actually answers the phone and checks you out quickly. I’m grateful this place stayed open during much of the pandemic and is finally becoming easier to get into once people go back to their home locations that went stupid during covid and shut down.
-
May 2023 by Bobby “Coach” Edwards
They are awesome here in El Dorado Hills.
-
January 2023 by W M
My bad experience had to do with privacy policy, and I know a lot of people don't about that, so please note that my family also told me of the creepy sales tactics and pushiness this location used to pressure them into subscription.My experience was pretty terrible out of the gate, and if you want to recreate it ask them about the privacy policy! Reception was not prepared in the slightest for such a basic question, and whoever their admin was let me know how annoyed she was by trying to wait me out in their office, printing the privacy policy for their website from double-sided along the short end, thrusting the printed document at me wordlessly, and lo and behold it's not even the right privacy policy (the one for the website is not the one for their sign-up).This is all after they tried to get me to fork over all information just to see the sign-up privacy policy, COMPLETELY backwards!This as opposed to, right down the road, another tech-bro-esque massage parlor that was at least ready and willing to have me read their privacy policy before I filled anything out; or, even better, the several NORMAL massage parlors in the area that aren't trying to force you into a subscription or shoving an iPad in your face. Just go in, pay, get a massage; now doesn't that sound nice?
-
January 2023 by Wolfgang Mclain
My bad experience had to do with privacy policy, and I know a lot of people don't about that, so please note that my family also told me of the creepy sales tactics and pushiness this location used to pressure them into subscription.My experience was pretty terrible out of the gate, and if you want to recreate it ask them about the privacy policy! Reception was not prepared in the slightest for such a basic question, and whoever their admin was let me know how annoyed she was by trying to wait me out in their office, printing the privacy policy for their website from double-sided along the short end, thrusting the printed document at me wordlessly, and lo and behold it's not even the right privacy policy (the one for the website is not the one for their sign-up).This is all after they tried to get me to fork over all information just to see the sign-up privacy policy, COMPLETELY backwards!This as opposed to, right down the road, another tech-bro-esque massage parlor that was at least ready and willing to have me read their privacy policy before I filled anything out; or, even better, the several NORMAL massage parlors in the area that aren't trying to force you into a subscription or shoving an iPad in your face. Just go in, pay, get a massage; now doesn't that sound nice?
-
October 2022 by Terry V.
Great, affordable massage. Professional staff and clean private rooms. Been a member for 5+ years.
-
October 2022 by Sharon Franz
So hard to get an appt, poor communication, frequent cancellations with no explanation, they won’t schedule more than a month out.. no online appointments. Won’t set up recurring appts.
-
July 2022 by Kim Stein
Luv my masseuse and massage envy. Staff are always friendly and helpful.
-
March 2022 by Coty
I've never had a place call me 15 or 20 minutes before my appointment time and cancel, and for some outrageous reasons.
-
January 2022 by Marilou E.
Thank you to Christian. I'm felling much better and relaxed. I'd love visiting massage envy-EDH when I'm visiting family and friends from Hawaii. The price is so affordable compared to expensive Honolulu. I hope Christian continue to work here, because so far, he is my favorite. Aloha and Mahalo. Till next time.
-
October 2021 by April E.
Ask for Jose if you like deep tissue bodywork. He absolutely blew my mind with his knowledge and showed me new stretches to help my chronic back issues. The best massage I've had, seriously.
