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March 2024 by G S.
Extremely disappointed in this company. I thought they would be great after seeing decent reviews. They charged me for 2-day shipping and then sent the bags in regular mail, arriving a day after our event. I contacted them numerous times with the basic response of "we couldn't care less". I gave them MULTIPLE chances to make it right. They didn't care. Never again.
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April 2023 by Ann D.
I have used Clearbags for several years and while their product is awesome and they have great selection their prices are starting to get a bit high. Shipping is generally pretty expensive but seems to have come down a bit. It's hard to find alternate suppliers for some of this stuff and I feel like they're starting to know it. For now I have no choice but to use them. If I can find a comparable replacement at a better price I would use it.
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October 2022 by Cranked Up Confections
Ordered last week to give them another shot after they burned me last year on an order... the order was supposed to arrive Friday. Contacted them Friday because it was never even shipped ands they say "we will let the warehouse know to send it today". My order is now coming 4 days late (if it arrives on time) and they don't even try to apologize or send things faster to fix their error. Won't be ordering from here ever again or recommending anyone else to either.
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October 2022 by Dee Andress Gunter
Great bags. Great quality.
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October 2022 by Chelsea Ward
Very kind and helpful folks. It's amazing that they offer so many different sizes and types of products. I've been using them for years for my stationery business Sketchy Notions and have zero plan of stopping anytime soon. Thank you!
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February 2022 by S W.
I desperately needed some bags of the perfect size to help a cover a child's cast for a broken arm when in the shower. And figured I could use any left over bags for other projects. Didn't deliver / ship on time. Read all their FAQs on shipping and all their delivery promises. Paid extra for a little quicker shipping. THEY DID NOT SHIP WITHIN 1 Business Day (as 98% of orders do per their claims). THEY DID NOT SHIP WITHIN 2 Business Days (which is promised for even Economy shipping options). Basically the day they were supposed to deliver was the day they finally packed the item. So they took an additional 3 and Half days to get around to an in-stock item then I will have to wait longer for it in transit. Called their customer service to politely explain my dissatisfaction and they say it's all on their website how things aren't guaranteed. Quite the opposite madam, you make more promises than your mouth or hands can deliver. First and Last order with these guys.
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November 2021 by Salisu Usaini
Do you still doubt when you hear people say that Mrs Rachael Raschke is the Best when it comes to Online trading and earning of good profits? then I tell you today doubt no more because with Mrs Rachael Raschke, your trading is safe and secure. Rachael is the only account manager whom I know that can turn $800 into $9'800 in just 7 working days. I don't know how Rachael managed to do this but I'm grateful to have come in contact with you Rachael you are so sweet. you can also contact her via: Email:
[email protected].
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September 2021 by Patrick Lyon
I'm a new customer and finally found the product I was looking for after doing a ton of searching around the internet. Put in an order only to find out, after placing the order, that the product is out of stock. They could not help as to finding out when the product will be coming back in stock nor offered an alternative. Still says on their website that the product is in stock, by the way, even after telling the representative to adjust to prevent confusion to anyone else. Huge let down and hard to believe I will try again with this company.
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June 2021 by Chris T.
Watch out for the little Asian man in the back doin the shipping and returns. He gonna get stomped out
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May 2021 by Cassidy Brill
Excellent customer service! I've ordered from ClearBags several times and the quality of the packaging is always on point and on time!
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April 2021 by Tami Bradford
Not the best customer service.
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March 2021 by Christopher L.
I have used Clearbags until today, and I will never use them again. I ordered two sizes of bags from them last month, and never got my shipment. I realize it is because of the snow storm in Tennessee, and I gave them a few weeks to sort it out, but I have still not received my shipment. Instead of shipping me out a replacement order, which is only about 20 bucks, they continue to argue with me and tell me to wait on something that has been bouncing around Tennessee for three weeks according to the tracking number. It's poor business practice to lose a long time customer over something so small, that they could have fixed right away. They don't care about my business or when I get my shipment, they only care about their end. They refused to ship me a replacement order until the shipment was returned to them, I don't do business with companies that won't replace lost packages right away, and I certainly don't do business with a company who wants to argue with me on the phone for two and a half weeks, about where my package MIGHT be.
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February 2021 by Zorriana Smith
I have tried several of the products before that I had gotten from a friend and decided to make a purchase of my own, but the customer service was sub-par. I will not order again and I do not recommend.
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January 2021 by Amanda Stinnett
I ordered for the first time the other day and I was so impressed. ClearBags customer service is amazing and their shipping is very fast. Plus I received exactly what I wanted. Thank you so much. 100% would recommend!!
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September 2020 by A B
I am starting as a cottage food operator(CFO) and a fellow CFO recommended me Clear bags. I have tried only a few stand ups bags of theirs but totally impressed with their service. They patiently listen to my requirements and suggest a product. When I have asked for samples, they had them ready for pick up. Their curbside pickup is very organized and easy and they have not disappointed me so far.
