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December 2023 by Yalis Pedro
This used to be my favorite convenience store to buy lunch from for me and my crew. Food- Gas and restrooms .. now these restrooms are filthy parking lot is dirty.. the little old man who worked here cleaning ALWAYS had those restrooms clean well stocked and parking lot cleaned. Seriously y’all need him back!!!
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September 2023 by Myra Souiade (FatimaNMohamad)
Lots of choices love my 7-11 it's like you dint need to go anywhere else you find mostly what you need want or didn't know you wanted until you saw it
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July 2023 by Savannah
Whoever was working on the night of July 11th, 2023 , truly deserves a raise! I get that it is apart of these employees job description to clean up spills/accidents… but it is not their job to deal with your rude and entitled kids and their intentional messes and behavior! I went in on 7/11 day and it was packed with a bunch of HS and middle school kids , and they had absolutely no manners. They were dropping cups everywhere! I watched a child drop a cup, look at it, look at me, and just run away, where he eventually ran into another customer because he was not paying attention. This was the same cup his sister ended up slipping on and also did not pick up. The floor was sticky from what I assume to be dropped drinks. While I was filling my Slurpee cup , another boy just reached right in front of me and started filling up his cup with the flavor I was attempting to fill my cup with!! It’s called: wait your turn. They had no concept of what a line was, as they all just kept walking and reaching in front of people. The worst part is: some of the parents were with their children. I’m assuming they have the mindset of “ oh well the employees get paid to clean that up. “ On such a busy and hectic day, it’s called showing respect, and cleaning up after yourselves! It’s crazy, because you would think you would see this kind of thing in Sacramento; not here. I’ve been to 7/11 day at different locations, throughout the years, and even in Sacramento, it’s never as bad as I saw it was in EDH today. The employees have to deal with the chaos and stress of 7/11 day, and when it’s all over, they’ve got to be the one’s to clean up YOUR kids mess. The guy at the register was handling 2 registers at once with a packed store. As I said earlier, he had to put up with rude kids, parents, drunk people , etc . Give that man a raise!
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April 2023 by Jena
Thanks for the Benedryl?
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April 2023 by Kristy T.
The car wash credit card reader only works on occasion. I found this out because the nice lady in the car behind me told me after she saw me continuously trying credit card after credit card to no avail. You have to go into the store to get a code before it will let you purchase a car wash. I am new to this area and live here. I will NEVER return. This is basic customer service 101. How embarrassing for EDH!
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February 2023 by J C
I went in late tonight knowing they didn’t have any hott food available, the guy behind the counter gladly made me hott and fresh steak taquitos middle of the night. The guy who works there is really quiet but he’s a very nice and helpful person. I would recommend
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February 2023 by Oscar Barragan
Its your essential place to get snacks and gasoline.
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January 2023 by Belinda Hantout
Very inconvenient when the store doesn’t accept debit/credit sales. Cash only???
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October 2022 by Twiz 1620
Their phone is disconnected and has been for over a year kinda hard to find out if they have an item if they dont have a working number
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September 2022 by Brad C.
I'm still waiting for my wrangler to be full of gas. About three hours. These pumps have to be the slowest in the greater Sacramento area. I would suggest anywhere else.
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September 2022 by Eric K.
Pump work at 1/2 speed or less, long line to buy anything, everything is very slllooooooow
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July 2022 by Laura L.
I was so happy when 7/11 moved into Town Center. My main purchases there are Snacks , Lotto and Coke Slurpees. Summer time is my favorite time for slurpees and the Coke Slurpee machine seems to have many problems. My husband has stopped by there twice in the last week and no Coke slurpee. My other complaint is , that they don't have a working number to call. I have checked numerous times for their number and it always says it's disconnected. Hoping they get these 2 issues fixed.
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March 2022 by Eric Warren
Always clean and stocked full. Brandon is always cheerful and makes this my go to spot for gas and snacks.
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February 2022 by Judith
Order was delivered to wrong apartment 323. I am in apartment 328. I ordered a large pepperoni pizza that I didn't receive however I was charged for it. Also I had to have the concierge come up and track down what apt my food was delivered to
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January 2022 by Gregory Zaraysky
On our way to South Lake Tahoe we purchased the tire chains at this 7-Eleven, but did not use them. Driving back in a couple of days in the evening we stopped by this same store to return the chains. The clerk, Manpreet Singh, said that he cannot process the refund since this operation requires a manager. The manager, Rohit Sator, not present in the store, when contacted by phone confirmed that he needs to be in the store and asked us to come back next day to process the refund.Since we live 150 miles away we could not accept that. 7-Eleven is a 24 hour store and as such should be providing the same service regardless of the time of the day.
