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November 2024 by Sarah Christensen
Prompt, friendly and efficient service. I love my neighborhood UPS store! Run by the nicest family.
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October 2024 by Berkss Casp
Fast. Friendly. Pro.
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September 2024 by Nancy Mue
Rajan always gives good customer service and very helpful. My local UPS store
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September 2024 by Shreya Iyer
My new favorite UPS store. Unlike another one I went to, the staff here are friendly, there's sometimes a short line but it always moves fast, I know I don't need to worry or think about my package again once it's in their hands. Parking is also easy. It's overall an easy, enjoyable experience. This will definitely be my go to UPS store from now on.
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September 2024 by Ron
I went to send a product back to the seller, paid to have a return label printed left thinking that they can send it correctly, I was wrong a couple of days later it was shipped back to me, I went back to ask if they can send it back, one of the employees asked me where is the return label, I told that they never put one on, he did not want to reprint out the return label again, he had an attitude, please stay away from this UPS store.
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July 2024 by A
Santos and Raul are the best helping me just after closing when they didn't have to. That's customer service, thanks!
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May 2024 by Joy Watson
Very nice employees
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May 2024 by Gabriel Thibaut
This is not specific to a store but to USP delivery system. Many time I see my parcel taking detour before they get delivered to me. And it is often delivered a day or two later. To have a good service you need to care about your employees.
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April 2024 by Jessica Mendenhall
Extremely helpful, knowledgeable and ensured my package was shipped correctly
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April 2024 by Kevin Krauss
It is just ok, the other location on solano is better. They are friendly and don't make me put my amazon return box all together they will just take it however I have it.
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February 2024 by Enzo
Charged me 50$ extra for additional handling when the “additional handling” was lifting a single (2 pound) item and putting it in a box.I bought bubble wrap and tape, wrapped it in the building and then tried putting in a box, that’s when they CHOSE to help putting a single already assembled item in a box.It would’ve only costed 28$ for ground shipping, the employee charged us way over necessary then gave me a 20% discount to make it look legit. >:(Thanks a lot RAJAN
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February 2024 by Mona Baradaran
This was my best experience with the UPS store. I wanted to thank Santos for his wonderful service. He’s super friendly, fast and cooperative. He is multifunctional and takes care of all the customers ASAP.
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February 2024 by Luz
Charged me 50$ extra for additional handling when the “additional handling” was lifting a single (2 pound) item and putting it in a box.
I bought bubble wrap and tape, wrapped it in the building and then tried putting in a box, that’s when they CHOSE to help putting a single already assembled item in a box.
It would’ve only costed 28$ for ground shipping, the employee charged us way over necessary then gave me a 20% discount to make it look legit. >:(
Thanks a lot RAJAN
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January 2024 by Kairui Zeng
Charges effectively $5 to print a UPS label, even if you bring the package and a digital label for them. Don't come here as they will nickle and dime you for everything.
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January 2024 by Katharine ..
This store is great because they have a notary on duty much more often than neighboring UPS stores. It's very convenient. I am always glad to give them my business. Highly recommend. You will not be disappointed.