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November 2023 by Sara M.
Manager is very rude. I made a return and became the item was purchased online the tax with different. They expect me to except the lesser amount in with the purchase price was . I responded with a reply in a nice matter that because I purchased the item online at the purchase price I expected the same amount back . She told me that she will not be able to do this . I replied with then why are you offering in-store returns from an online purchase ? She's been replied with if I don't like it I can try have a store . But amazingly enough she was able to put the return through at the amount that I was owed. It's been almost a week now and I haven't seen my credit on my visa but I was told I could take up to 10 business days . I would also like to mention there was no effort put into offering me a replacement sneaker what do you think would be standard procedure.
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October 2023 by Beatriz Verdin
Loved their customer service ? I hate shoe shopping in general usually but they made this a really good experience when originally I was stressed about what shoes to get going in so thank you! I really appreciate how helpful and kind you guys were?
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September 2023 by Antoinette Murphy
Do not put this as a hate I never went into Skechers
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September 2023 by I B
Nice place. The selection for big boys shoes lacks, but employees are nice.
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September 2023 by Christina H.
I came in here today to exchange an online order. A lady with short curly hair no name tag was training the new guy, Christian, with my exchange. I mentioned I used points to make my purchase she said not to worry they would be refunded in 48hours. I said I was exchanging for essentially the same shoe in a big size and didn't want to come out of pocket for those points. Then she made a rude face (as if to say wtf) and some hand gestures saying it would be an even exchange while she scowled. If she didn't know what we were even doing, why was she speaking on it and how are you going to get mad for you giving me misinformation? If anyone should be bothered, it's me. Then they returned the shoes I came for and were about to give me the shoes I came with but I didn't want to interrupt and catch her attitude for their mistakes again. I only come for the deals and the points. Def not the customer service.
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August 2023 by Deidre Bradford
Had to get my daughter some shoes & I know I can get her them slip on shoes from here next Week will be buying her Skecher skates she keep asking abt for her bday in December
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August 2023 by Neza S.
Yelp and Google says this store close at 9 Pm. We arrive at the store 2 minutes before 8 pm, and the lady by the door says they close at 8 pm. She was rude in dealing with us as well. It was disappointing that we have to drive there, wasted our time and just to be told it's close when online clearly says it's open.
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June 2023 by April J
ÀLarge selection of active wear shoes, some apparel. Like the quality of the leggings: comfortable, durable with hip pockets. Very clean store.
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June 2023 by Jeremi W.
It's been years since I had been in this store. But I needed to get some comfy shoes for an upcoming vacation, with lots and lots of walking. I have severely flat feet and so I was hoping to find something that could support me during the travel. They have several different shoes designated "arch support" on the boxes so I went with a pair of sneakers and some sandals. Service was friendly and fast and I was given these really cute reusable bags for my items. ::side bar, unrelated to the store itself, breaking in the sneakers has been very uncomfortable but the sandals have been fantastic. I was able to traverse hikes in India in them, with my only problem being sweaty feet making them slippery but I put miles on them in 100+ degree heat. I'll add a picture of my finds.
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May 2023 by Jose Valdez
Expensive for an outlet!! I have bought Skechers at cheaper prices at Ross and other retailers!! Their service isn't that great either!!
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April 2023 by David Taylor
Prices were decent ...in and out no complaints
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April 2023 by Farzin - Seyed Lavasani
It was clean and organized. No line. No people to help. You need to look yourself to find whatever you need. Make sure look at the price. Sometimes you can find better price online with same product.
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April 2023 by Lawrence Marwong
Good place to find quality sneakers at good prices. Large inventory. Only issue is finding the store's driveway, there isn't much signage and the parking lot driveway is really close to the freeway entrance....easy to miss, keep your eyes open and bring a friend.
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April 2023 by Farzin Lavasani
It was clean and organized. No line. No people to help. You need to look yourself to find whatever you need. Make sure look at the price. Sometimes you can find better price online with same product.
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April 2023 by Melissa Dean
Huge place with so many kinds of shoes! There's usually some sort of sale or discounts available and the staff was helpful when I had questions. Large size men's shoes there but limited choices, but I found what we needed. Worth a trip!
