Ross Dress for Less provides a shopping experience with excellent customer service and friendly, helpful staff. Customers report a huge variety of high-quality items, including formal apparel, shoes, clothing, home needs, and unique finds like luggage and electronics, all at affordable and good prices. The store is described as well-organized and neat with excellent lighting. Many note they can always find something for themselves, their home, or as a gift. Security is present, making shoppers feel safe. Some mention that selections can be random and sometimes limited, particularly for men, and note that shoplifting occurs, though prevention is active. Overall, it is considered a cheap and very worthwhile store, a go-to place for all shopping needs where customers are treated with first class service.