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January 2024 by Kanika J.
Wow...now I know why I should go elsewhere. Arrived on 1/18/24 around 6ish. First time, last time. Either this Budtender tended too much bud, or she was just completely clueless. Every item I inquired about items (5) she showed me the opposite. At one point she went to get something, and I thought she had died. I was standing there for five minutes before she returned, and get this, the customer next to me was also a Black woman, and instead of her paying attention to who she was assisting, she took the items I inquired about to the other Black woman. We both looked at one another and said in unison: "we all look alike"...of course, we look NOTHING alike, except we're both Black....Needless to say, not a good feeling from this Nug, El Cerrito, CA. employee; a huge turn off, actually. Besides, there are myriad dispensaries I have to choose from who hire employees who know one customer from the next. This is why so many Black people get accused of crimes they never committed and end up in jail. People like this incompetent employee identify the wrong people, not paying attention...a MUST in a retail situation. Get better employees to represent your company! I'm outta here.
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January 2024 by shanise thomas
They were out of the flower that I wanted and Courtney was able to recommend me something that was much better for about the same price so I left very happy.
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January 2024 by Rob Boyd
Jonathan and the young lady who helped me were excellent. No complaintsUpdate: just came back for the first time in an while and got a bunch of crumbs in my “premium” flower 8th. Wild. Taking a couple stars off my initial review. Also the online order line doesn’t have a designated cashier, I found myself waiting for people in the regular line to shop first and I had to ask myself for help.
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January 2024 by Sara Jane
Baylee was helpful and efficient
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January 2024 by Blueyes Sunflower
Steven was great! very knowledgeable and friendly.
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January 2024 by Judy Goldberg
Sophia went the extra mile!
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January 2024 by Ƙƴ Månï Marłəƴ Uhůru
Ariana C! What an amazing ?? young lady ?
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January 2024 by Eric Perez
Great people and great products! Thank you
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January 2024 by Rudy Rude
Thanks to the lady that just helped me, I didn't have enough, so she went her her tip jar and payed the tax, really appreciate your customer service, best cannabis club in the bay area ? ?
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January 2024 by Kai Nagai-Rothe
Staff is always friendly and helpful.The bald security guard guy is pretty funny.
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January 2024 by scooter wilson
Jazmin really helped me out. Knowledgeable about the product and great attitude.
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January 2024 by Asian Hitman
Went there early as I always do. Store is super clean. Staff is friendly. Every time I come here, whoever has helped me is knowledgeable about all the products. Courtney is the one that helped me today. Thank you to all the people that work there.
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January 2024 by Kyle Begay
Amazing experience per usual. Although all the employees are super helpful, Leilani is my go-to budtender. I'm always provided with the best products no matter what my budget is. Always greatful for stopping by. Thanks NUG team! ???
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January 2024 by Carey Eckard
Ariana was nice and helpful. Thank you!
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January 2024 by Brian Reis
Samantha Tagaloa is an excellent bud-tender!! Very knowledgeable and very courteous, just another reason to recommend nug for all of your weed needs