Mortgage Lenders in El Cerrito, CA

“Chris helped us work through everything when it came to getting our dream home. He made himself available at all hours and was very patient with us when we asked a million questions. He was an invaluable resource and 100% the reason why we were able to close so quickly!”

“Once more I have come to this bank, to close out a couple of Alan's credit cards and to let them know of his death, since they hold our house mortgage. Bria helped me this time and she was careful, thorough and helpful. It took some time, for which she apologized, but I appreciated both the care she took and her kindness. During my wait I got into an interesting conversation w/ two other patrons, one of whom is planning an upcoming trip to Portugal and wanted lira. The other offered him useful information about the currency exchange at Mechanics Bank in downtown Berkeley, which I had forgotten about. The warmth of the staff at this bank, whether toward me or other customers, is quite engaging and impressive.”

“5 Plus Stars for Veronica A Jackson, Elizabeth Payton Thomas and the Branch Manager for the best Customer Service experience. My appointment required different levels of expertise. Each associate never made me feel like I was just being passed on. They each asked the right questions, repeated my needs back to me and they executed kindly, professionally and clearly. Just before Veronica and I completed our task. The Branch Manager entered Veronica's office and clearly communicated that the next step would require one more stop at the counter. She waived me over and assigned me to a wonderful teller. Again, I was asked all the right questions and completed my purpose for coming to the branch. I am so grateful for the El Cerrito Branch and the staff. Perfect way to complete the year.”