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January 2024 by frances l.
Manager was not truthful.Took 7 weeks to track down lost package and it wasn't him that found it.
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November 2023 by Jenny
So nice, close, friendly and quick.
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November 2023 by Elsy Castaneda
Coconut
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July 2023 by Bruce P.
I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.
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June 2023 by Stacie R.
I felt bad for the guy working here by himself at 5pm on a Tuesday afternoon. There was a long line of at least 5-6 people just waiting for him to get to them, and I can't even imagine the amount of pressure on him. He was polite and moving as quickly as he could. The 3 stats is not for him. It's not his fault. But I do blame Fed Ex for leaving him out to dry like that! It's not fair. And I know people probably feel anger or frustration toward the person working, but really, as long as he's doing his job to the best of his abilities, it's not his fault that he's in that position. He did help me out and scan my QR code (since the machine wasn't working and if I had been I could have gotten out of there in a couple minutes) after me waiting in line for 20 minutes before "printing a book" for the lady in front of me. I can't even imagine how long I would have been waiting if he refused to help me until after she was done. Also of note, the parking lot here is tiny and a total nightmare. People were double parking and blocking people from getting out of their spots. I was happy to get out of there when I did!
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May 2023 by Bay C.
FedEx headquarters, get this lady some help over here! She is doing a great job, but it is ridiculously slow. I waited about 20 minutes today in line just to do a " happy return" waiting on one customer. I would give it one star, but she actually does a good job and is working hard, but FedEx needs to do something and provide more staffing support. will not go back
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May 2023 by Catherine K.
I have nothing negative to say. The team is kind, helpful, patient. Parking can be challenging.
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March 2023 by Carla W.
Terrible experience, absolutely rude. After walking into the store the employee was extremely rude to an old woman. I walked into the store ten minutes before closing time and the African American gentleman told me how rude it was to come during closing hours when I was there 10 minutes before the stated closed time. I apologized to him over 5 times and he said "sorry is not going to cut it." He couldn't shut his mouth about how rude I was to come in the store during closing time and wasted 13 minutes of both of our times when he could've helped me with my package which would only have took 5 minutes at most. He was extremely rude and I have never experienced something like this in a Fed Ex before. That guy needs to calm down and relax.
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January 2023 by Tammie
That keep what I need great store.
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January 2023 by Dianne Sims
Didn't go there
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January 2023 by Jenny Slocum
So nice, close, friendly and quick.
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January 2023 by Lillian' Caamal
Package is easily accessible and can be stolen happened twice
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December 2022 by Julia Mcreynolds-McClinton
Very friendly and helpful.
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December 2022 by Carolyn Lee
Small but convenient
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November 2022 by Miranda Arnold
Absolutely amazing
