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August 2023 by Google user
They don’t offer passport photos anymore - only printing other photos.
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August 2023 by Arun Rao
They don’t offer passport photos anymore - only printing other photos.
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March 2023 by Genie C.
I'd love to give no stars to this particular CVS. I don't know what the others are like, except for a store in Madison, Wisconsin that I went to while visiting friends. Not too bad over there. But definitely bad at El Cerrito Plaza. It IS the closest drugstore for me to go to so I have to grin and bear it when I go. What really got me offended was when I didn't want to give out my phone number to the cashier. She was terrible. She asked for my email address, then she turned the monitor towards me and sneaked a look around in back of her to see if management or another employee saw that. I think it is against their rules to have customers enter in their own information. But after I did she stifled a laugh and the female customer in back of me said, "She's crazy!" about me. Then after I paid the cashier she put her hand on her face and looked to see if I noticed, confidentially saying to the other customer, "She......" some gossip story about what I did before at the store, which I can't remember anyway. Wish they would replace her, and a couple others, but that's not my business. I feel like I am in elementary school with the bullies when I go there sometimes.
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March 2023 by n a.
this pharmacy is absolutely rubbish. they are egregiously slow, hard to contact unless in person, and they don't even follow through on filling prescriptions. i am tired of having to call daily to make sure my prescriptions are actually being filled. they will say they have contacted your doctor about a standing prescription refill (when there are clearly renewals left) and couldn't reach them, but they will never actually call you to tell you there is an issue. also, they never actually contact the doctor, they just use that as the standard excuse, even though you call them out on their lying. why are they lying ??? and this happens with every prescription. i loathe this pharmacy and have switched out because i've had enough of their phenomenally horrible customer service.
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February 2023 by DRZ Wang
I didn’t know until tonight we were told they hadn’t offered passports taking service anymore. ??? including Costco Richmond. Seems only can go to UPS.
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January 2023 by Diane Huebner
I went to buy a box of masks and get passport photos done. The staff were very helpful and friendly and got it done quickly.
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January 2023 by Adam J. STONE
I called to ask if they take passport photos. They said that they would except their camera has been broken for six months and there's nothing they can do about that. So, no, they don't take passport photos.
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November 2022 by Mike L.
Guard racially profiles and makes no effort to hide. management was told and failed to act
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September 2022 by Adam J Stone
I called to ask if they take passport photos. They said that they would except their camera has been broken for six months and there's nothing they can do about that. So, no, they don't take passport photos.
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August 2022 by Natalie G.
This cvs is not my regular 'go to' pharmacy. i went there because they were the only one in the vicinity to partially fill the anti-seizure prescription. They tild me call few days later to fill the rest of prescription and that's what I did. The pharmacist told me that 1)insurance wouldn't pay for it now 2)he doesn't have the med and cannot order it 3)he already transferred prescription across bay area 4)'we are not your local pharmacy, why are asking us to fill this prescription?'. He basically told me to never come to his store because he doesn't want to refill that prescription. it really can't be worse. Just awful.
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August 2022 by Meg T.
We needed some spot remover and bath supplies, and this was the closest pharmacy near our AirBnb. This CVS location is a little on the shabby side with one half of the double automatic doors blocked off with shelves and no self checkout section. That being said, the service both times I visited was friendly and prompt and all the items I needed beyond makeup were in stock, so four stars for helping me out CVS, you really came through in a pinch.
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April 2022 by ShuJane L.
been to this CVS for years, moved out of the areas & came today, found what i was ideally looking for but not so sure if it's a reliable items since i never used the kind before, at the check out, i asked cashier-John's opinions? he was super super, not only professional but also super friendly too which I appreciated very much & yes 100% recommended this CVS.
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April 2022 by patrick O.
I recently received my Covid Booster shot and the Pharmacist, Ms. Magdoline Wasssef was wonderful. The injection was totally painless. She was courteous and professional and made the experience a remarkably easy one. Thanks!!
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March 2022 by Anna P.
CVS has been charging me ~$5.50 on a monthly basis for an extended period of time and I just now noticed. Apparently when a person agrees to getting a CBS card, you agree to a monthly fee as well. I should have noticed the monthly charge so it's my fault too, but this feels sleazy. CVS will no longer have my business ever. Shame on them.
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January 2022 by Anne A.
BEWARE! I had a prescription filled 12/2/2021 and it was the wrong dosage! Luckily no one died, but it warranted a hospital visit. Advise: Double check your physician's dosage, review with the pharmacy before leaving and don't think everything will be fine. This was a major mistake that could have killed.