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September 2023 by Carl McKneely
We purchased a new Odyssey van in April, 2023 and at sometime while driving to San Diego this summer, the top molding on the passenger side blew off. We went into the dealership to have it replaced, but according to the corporate policy, without the old part, a new part could not be replaced under warranty. We appealed to the regional manager, who held to the corporate policy. Alex Chavez, a service advisor, went to bat for us and was able to have the molding replaced for us by this dealership. We have been very pleased with the service we have received at Imperial Valley Honda.
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August 2023 by Mary M
Rave for Alex Chavez and Service Team at Imperial Valley Honda. I took my car into Honda on Aug 8th at 7:15am, dealt with Alex Chavez, he explained everything to me in detail on what needed to be done to my car, what time it should be done, and all with a great attitude and smile. I expressed my concerns and he was able to answer all my questions and I even received a text an hour early saying my car was ready. I picked up my car and was good to go. Thank you Alex and Service Team for a great experience.
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August 2023 by Jaref Castellanos
Recently purchased an Accord and was assisted by Arturo Rosales. The process was the smoothest and clearest I have ever experienced. He was so professional and honest. I will definitely send him my referrals.
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July 2023 by Gillian Gilbert
If you're looking for the best car repair prices, I suggest searching elsewhere. I recently had a simple repair done on my car, and I found that going somewhere else saved me a significant amount of money. In fact, the alternative place I chose charged me only 1/5th of the cost compared to this establishment. So, if affordability is a priority for you, exploring other options can result in substantial savings.
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July 2023 by Jose Moreno
Great customer experience. The sales person (Humberto) that worked with us was very attentive and friendly. I was happy with my new purchase. They also did not do a Dealer Markup price while other dealerships I checked were still doing mark ups.
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July 2023 by renee m
Denis Hermosillo is such a great salesperson. She made sure to prioritize the wants I had for my dream car when showing me a great variety of options. She explained the process of buying and financing in a way that was so easy to understand. I felt very confident with Denis and was able to purchase my dream vehicle. No tricks or funny business, she is empathetic with her clients and treats them with great respect.
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July 2023 by Daniela Sada Yberri
I just bought a car and I am very satisfied with my experience at this Honda!! Adrian was very personable and knowledgeable in helping me . Some dealerships charge bogus hidden fees, but not these guys! Buying/selling a car can be an all day event no matter what, but I managed to test drive two cars, sell my car and buy a new one, negotiate, and still walk out only 3-4 hours later. Overall I’m very happy with my purchase and my experience and will choose this dealership for any of my car buying needs.
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July 2023 by Anakaren Robles
Gretchen is exceptional she went above and beyond to ensure we were satisfied. Her professionalism, expertise, and outstanding customer service make her an invaluable asset to the dealership. I would give Gretchen more than five stars if I could. Thank you, Gretchen, for making my car buying experience truly memorable!
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June 2023 by Alexander Torres
Best experience I’ve had with buying a car. Went to a few spots and they wouldn’t help me or they were rude with helping. I came over to my local imperial Honda and wow ? Miguel Salas did a great job with everything. He explained everything to me and was able to get me the best deal. If your looking for a great car and great customer service come to Honda imperial valley and ask for Miguel ??
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June 2023 by Miguel Cerros
Bought several cars at this dealer! Compared pricing to other places and they gave me the best deal. Excellent service.
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June 2023 by Gilbert Rascon
Would highly recommend going to Humberto Rodriguez with any of your car needs. He helped my friend get a great car at a great price. He even helped after his normal hours to help them get the car of their dreams! 10/10 would recommend going to him for your new car!
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June 2023 by Ana Vannessa Rodriguez
I had totalled my car and needed a vehicle the same day my rental expired. I called and talked to Humberto Rodriguez whom was awesome. Got me into an SUV that fits me and my family and best part was I didnt have to wait hours at the dealership. He had everything ready for me to sign and was in and out quick.
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June 2023 by Andrea Miller
Highly recommend going to Humberto! He is a great salesman and always looks for the best deal and best car suited to your needs. I have purchased 4 cars from him and will definitely be going back for the next!
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April 2023 by Chloe G.
Called to make sure they had the car I wanted and drove 3 hours just to find out they lied. Got their and they has 0 inventory of the car I wanted. Wasted 2 hours sitting for nothing. Worst customer service & horrible communication! Waste of time
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February 2023 by Sara Wiley
The customer service was incredible. The service was super fast and had my ragged car running like new. They kept me in the loop for the entire process and talked to me like an equal. It felt like I was part of the team. I'm always afraid of mechanics/dealerships because they try to take advantage of customers. IV Honda is trustworthy and provides quality service. Can't recommend them enough. I'll never go anywhere else if I can help it.
