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September 2024 by Claudia Bernal
Thank you for fixing the washer!!!
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March 2024 by Francisco Martinez
Good food .make feel like home highly recommended
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January 2024 by luis garcia
Very unprofessional they will leave without saying a word and not fixing it the problem
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September 2023 by Vincent R
Horrible service and unfortunately these scammers get all the calls from home warranties and make their money like that, it’s been 6 weeks I’ve been waiting for them to fix my washer first they replaced 3 parts and say it’s fixed, nope not fixed same issues so they come back after me waiting 3 weeks and suddenly realize they need 2 more parts, and currently waiting for those parts, horrible horrible service, should of just paid out of pocket for another company to fix. Please I repeat please DO NOT USE THIS COMPANY!
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August 2022 by E Hi
Dont even waste your time unfortunately not many choices in the valley but if I could give less then one star I would multiple visits and no repairs done.Service: Refrigerator/freezer repair
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June 2022 by Dorothy R.
Thank you Christopher for all your awesome customer service I really really appreciate it since being in the valley I hate to say it but we very seldom get any good customer service it was such a blessing to have done business with you.
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November 2021 by Tim Baker
I had to wait a week for an appointment. They found the problem with my dishwasher washer quickly. I had to order my own part so there was no mark up on the price. Waited a week for another appointment at 7:30 in the morning, the technician arrived at 7:20 and left before I arrived at 7:30 . No phone call or note left on door to tell me he had been there and left. Another two days for another appointment. Dishwasher works great.
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September 2021 by Mary Gonzales
Fair polite friendly and reasonably priced
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June 2021 by Virginia Lopez
I would use them again in a heartbeat. Both times they ca e to my house they arrived promptly on time. It seems he always seems to know exactly where the problem is with my machine just by hearing the noise it makes. This time a baby sock got could inside some of the tubing. He took that machine apart and had it fixed in minutes. Would I call them again- YES!!!Service: Washing machine repair
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May 2021 by Jose Vidales
The guys that sell parts are abusing of the people selling aftermarket parts like original and more expensive
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April 2021 by David Figueroa
They don't call you when the needed part arrives for repair (twice had to call for status and to find out part was already at their shop). Guy answering phones is very sarcastic and condescending. We're very limited in IV so they take advantage of that. Repairman even broke a part on dryer trying to fix another issue..smh
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January 2021 by John Teague
They repaired my brand new dishwasher easily after I waited for the mfg to ship me parts that didn’t work. I should’ve call IV appliance first! Diagnosed quickly, parts needed to be ordered, and once parts were here, they came back to repair without my need to bother them. This was all during covid so parts were and still are scarce, so I was very thankful for their service. They handled everything the repair took minutes, and machine is working great a month or so post repair.Service: Dishwasher repair
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December 2020 by Don Cordero
On 9-25-20, I V Appliance was hired to trouble shoot issues I was having with my washer machine. After examining the machine, the owner claimed the shifter (actuator) wasn't working. He claimed he would have to local the part and would be back in contact with me.On 9-26-20, after not hear back from the owner, I contacted I V Appliance asking for a call back from them updating me on the situation.On 9-29-20, I finally heard back for I V Appliance claiming they had located the part for my washer machine. I told them I hired another company because they didn't return my call updating me on part.Later that day, I had my washer machine examined by another company. The current company determined the shifter(actuator) was actually damaged by the previous company. It was explained to me that it takes significant force to break the arm of the shifter/actuator. The current repair company further explained the washer machine only need an adjustment if the shifter/actuator arm hadn't been broken!I V Appliance cost me over $115 which wasn'twarrented if the machine was properly examined. Obviously, I will never use this company ever again!Service: Washing machine repair
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December 2020 by deborah serna
My rental washing machine broke. I have American Home Shoeld so they are contracted with them. They took a week to get there and now it now going on three weeks for them ro jave gotten the part. The tenant called them and they wanted them to call AHS and said whwn they get confirmation qe can have it done today. Really. I calling someone elseThese guys are a joke. MY daughter had the same problem with them. Dont use them.Ed
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December 2020 by letty tillery
Horrible, they made me wait for 3 weeks for parts that they had ordered. When I called them they said that the parts were supposed to get there the following day. I asked how much they had ended up being and when they came back to the phone, I was informed that they made a mistake and had not ordered my parts. They offered me the parts manufacturers number so I could order them myself. Horrible company. Will not use them again.
