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June 2022 by Lori C.
I've been going to this pharmacy for over 6 years. I have been told by my MS Specialist and my PCP that I needed to take Zyrtec-D everyday now for well over 10 years. I have never had an issue buying Zyrtec-D until this one pharmacist (sorry don't know here name, little Asian lady). She out right refused to sell it to me saying she couldn't sell it because I wasn't using it for a decongestant. Who is she to tell me what to take when I've had two doctors that know my health issues tell me what I need plus monitor my health. I will never go there again. Very disappointed.
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February 2022 by Megan M.
Woman working the pick-up counter today around 9am needs to be given some training in customer service and human decency. I went to pick up my prescription that my doctor CONFIRMED was ready the day before @1pm. When I got to the front window she asked my birthdate and said nothing was coming up in the system. She claimed they didn't have it and didn't ask for any more info or attempt to assist me in finding it. She just went back to her work and made no recognition of me. I was just left standing there and after like 5 min (of which I foolishly assumed she was searching and not being completely rude) she looked at me and said "I told you we didn't have it". It wasn't until my fiancé called the store, and gave them a firm talking to, did they "magically" locate it. I don't care how busy your store is that day (I work in the restaurant business, I KNOW busy and high stress) , there's no excuse for how I was made to feel. Picking up a prescription is already a personal and vulnerable thing and it was made that much more horrific today by her terrible customer service and rude attitude. Going to switch my pharmacy ASAP to a different location. Definitely won't be back here.
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January 2022 by Evin R.
I walked in for covid booster and I explained my situation to joe and taylor my mom is in hospital and i cant see her the next day because i have 2 shots only and they helped me and give me the booster right away thank you joe and taylor for your kindness you are the best and im happy to be with their pharmacy . !
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April 2021 by Brandon R.
Great service! The staff here is excellent and the pharmacy is very fast. They always greets me by name. The cashier up front always greets me when I enter the store. The look of the store is great, very organized and neat. This location also serves I've cream to!! It's not really a busy location so it was easy for me to find a associate to help me. The parking lot isn't that big but I did find parking. This location was a way better experience then the last time I was at a rite aid across town. I like the new look of the store and the new uniforms the staff wear, makes it look more cleaner in a way. The staff here seems happy to work there and the over all environment is welcoming.
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February 2021 by Michael T.
Shouts out to Tim and Kim for the best service!!! Came in for thriftys ice cream and they got right on it for us!
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February 2021 by Cinna B.
This is your basic pharmacy and convenience store but better because they have thrifty ice cream! The store was clean, plenty of parking, they had the suedafed and ice cream I came looking for. The staff was friendly and nice. I'd come here again
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March 2020 by Amy T.
If you want people to mess up your orders, tell you they didn't, and then tell you it's not their fault but somehow yours then come here. If you want people to patronize you and make light of your medical needs then come here. If you want to be lied to about a medication being actually ordered then this is the place. If you like waiting in line for 15 minutes behind one single person while the pharmacists and employees do their own thing and laugh (all five on staff at once) then you're gonna love this location. If you're fine with one of the employees then leaving to work at the ice cream booth while you and that other person in front of you (and three behind) continue to stand there then yeah, that's a thing. If you want someone to not fill a prescription because they "don't feel comfortable" with it then please, let these guys do exactly that. Basically, if you like being treated like dirt, come to this location. If you want a pretty good Rite Aid then take the extra fee minutes to go to the one on Lake Murray Blvd. If you want a FANTASTIC Rite Aid then go to the one on Niagara Ave in Ocean Beach. Both are worth the extra gas.
