-
June 2023 by Brandon ..
worst bank ever them and chase customer service sucks ass if u file a claim it will take ten days but they will take your money in seconds everything is automated with a.I. can't get a hold of a human being they what you to do the work online instead of them helping you there atm is always broken atm will steal your card and or money then have to wait days to get it in order when you have bills the same day I'm closing my account as you all should as well
-
March 2023 by Ryan Dawood
i took my mom to the bank yesterday to get help with her account she had an appointment at 3pm with jaime Rodriquez but we wait until 4pm and he didn't even bother to say anything to us and he didn't consider us are there at all time we wait. after one hour and ten minutes wait i saw my mom getting tired setting and waiting we decided to go home without seeing a banker i really was disappointed how this bank treated his client and not respecting people time
-
March 2023 by Ryan D.
i took my mom to the bank yesterday to get help with her account she had an appointment at 3pm with jaime Rodriquez but we wait until 4pm and he didn't even bother to say anything to us and he didn't consider us are there at all time we wait. after one hour and ten minutes wait i saw my mom getting tired setting and waiting we decided to go home without seeing a banker i really was disappointed how this bank treated his client and not respecting people time
-
February 2023 by Bill Benson
Need to update hours.atm always empty of cash
-
November 2022 by Chip Riblet
The outdoor ATMs are literally turned off except during business hours. What's the point of having them there?
-
November 2022 by Mike Limo
I don’t care about The customer service or whatever I did deposit in the ATM machine over 1500 and I check my account they have them post it. I called the bank they say no deposit show.?
-
November 2022 by Kit
The outdoor ATMs are literally turned off except during business hours. What's the point of having them there?
-
October 2022 by Naseem A.
Bad customer service, I sat for about 20 minutes, but no one told me what your request is, and there are no staff in the rooms! I think the level of working with them is getting worse
-
September 2022 by Sherrie Williams
Don't go to Wells Fargo. They are rude, and don't have enough staff. If you want to open a new account they don't have time. So they must not need the business. Also have started closing branches without noticefor a week or two so must be going out of business. Try Chase bank, we don't have an account with them and they were very nice and helpful. So much for being a long time customer with Wells Fargo, they don't care about you, and the account was for my granddaughter and she doesn't have any intention of opening an account with Wells Fargo after their rudeness .
-
August 2022 by Rambo R.
This bank it's super professional nice customer service ( zeenah) was the person who attended me she was very professional and nice thank for your help I be back hope to get the professional service she give me
-
July 2022 by Gregory A.
Went in last week to ask about opening an account for my 17 year old son who is getting ready to go to college. The banker answered my question and I asked if we could do it that day. He was playing on his phone when I went in, but stated he was too busy and I had to make an appointment. Ok. I did. I set appointment on my only day off and then they called me the same day to cancel my appointment. I wasn't able to answer the phone at the time so i tryed calling back. They never answer their phone! Horrible customer service. I made a complaint to their corporate office and haven't recieved a call back from the branch still. Take your money somewhere else to a bank that actually cares.
-
May 2022 by karim said
They don’t have any experience and let me wait long time
-
April 2022 by Jaafar M.
Worst Wells Fargo ever, I would rate it 0, always slow and bad customer service
-
April 2022 by Clark H.
25 min in line, at least 15 pple...one teller open and 5 other employees behind the glass!?!?? Not one has looked up to update the line...not One has looked up to let customers know that they will be right with them. Sooo bad that I might switch banks altogether! Unacceptable
-
February 2022 by Suheil Sitto
They have ATM Machines inside the bank And every time trying to pull money From these machines they don't have personal available to Authorizing these transaction, so I recommend if you cant have somebody to Authorize these transaction take these Machines away
