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October 2023 by Rebecca Sparks
It's big but it doesn't have fresh veggies or fruit everything is in freezer and fridge kind of pricey too
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August 2023 by Najm A.
I went to Walmart one time to return a game but didn't have my receipt and they said i couldn't return it. Then i went again for another item i just bought a couple of days ago and had my receipt and the same lady said no I couldn't return it. Very bad service at the customer service desk. The ladies name is Anastasia. Be ware of her bad customer service.
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July 2023 by Fadi M.
The worst customer service! The cashiers are the worst not even trained to have respect for customer they are the worst. Never shopping here again all the employees are wired.
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July 2023 by Sam C.
Shopping experience this afternoon was disappointing unable to locate items employees unhelpful didn't care to assist a senior plus having to wait for a shopping cart ...
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April 2023 by Tommy W.
If you want to return fraudulent merchandise this is the place to come! I am a WWE action figure collector and one of the most frustrating things is when I find something that I have been looking for for a while, but when I find it, it isn't the correct item. In the figure collecting community there are people that will buy a figure, replace it in the box with a much cheaper figure, and then return it for a full refund. Most of the times it is a cheaper version of the same wrestler. Today I found a pretty bad and obvious swap so I brought it to the attention of the people in customer service. The woman I spoke to was lovely and told me she collected Disney figurines so she understood my frustration and called a manager. Marco was a complete dick about the whole situation. When I explained he sighed at me and told me the company had the right to sell the figures since it was discounted. I asked why they even accepted the return and he wouldn't give me an answer. When I began recording his rude response he told me to get out of his store. I was trying to help them and I was treated like shit. Imagine if I bought a PS5, but then returned the box with a PS4 in it. That is what is going on here and Marco made it clear that this is perfectly acceptable. I am going to enjoy saving money returning my old damaged stuff, for newer versions of it, and if they don't allow it I will just show the video of Marco telling me to fuck off about this. So fuck you Marco.
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February 2023 by Gustin K.
I was using the self check out to pay for my candy and I was just finishing up making sure I don't forget anything and this employee was like right behind me in my personal space like she was going to jump me or something. Like what the fuck I am not going to steal anything but like step the fuck back seriously. Cause the next time I will call the police on the employee.
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November 2022 by Melizza C.
I don't really like this location. Too busy. Haven't been to this one in a long time. I will go to other locations before this one or if I'm in the mall maybe I will stop by.
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August 2022 by Isaiah G.
I love that I can park in the covered parking structure behind the walmart and walk right into the second floor. Just make sure you don't go top late. They will lock you in haha
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August 2022 by Jim R.
You cannot go up to the second floor both elevators are broken and the up escalator is broken. But you can walk up the non-moving escalator without a cart. Bad maintenance.
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July 2022 by Zaman M.
Worse walmart ever, waiting on the manager to show up for half an hour and he never show up, no carts available to shop and i was shopping for some diapers and milk for my son, i ask for a cart and they didn't offer to help me asked for the 2 manager didn't even show up, never going to walmart again, ordering my essentials from amazon at least i get it the next day with free shipping..shopping carts were scatters outside everywhere all the time, you will never find shopping carts fro your convenience to shop, managers name on that night shift were Angelica and jose this happened on the 29 of july 2022 at approximately 9:40
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July 2022 by Diane L.
I realize that the area in which this Walmart is located is on a bad section of El Cajon but we are eating the store and its employees and management. i have found this store to have excellent employees who are friendly and helpful in my shopping experience. the work hard and deal with all of of crazy's and allot of theft and crime (which was not a part of what they were hired to do). i gave them an extra star rating for handling these security issues and still maintaining a high standard of service and products.Diane
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July 2022 by Mike F.
Don't go here. Grace in customer service lied and said they'd exchange my item with a receipt. CSM Helen refused to price match and then proceeded, with Josh, to tell me that there was no manager higher than her. No store manager apparently or the store manager has ordered their staff to say they don't exist. This is not the Walmart way at all. They har horrible to gay ppl there. Sold me a defective product and wouldn't even issue store credit so I could come back and get the more expensive brand bc I didn't have enough and they refused to help at all. They laughed when I said I couldn't afford the extra 10 dollars for the more expensive product. They were out of what I bought. It's so frustrating and saddening that my boy now has to sleep on the floor with blankets. Walmart are thieves now
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June 2022 by James R.
To say that this Walmart has "bad customer service" would be misleading, because it would suggest that they have some kind of customer service to speak of. It will literally be faster to order what you need online instead of waiting forever for employees who will never come. This may be my closest Walmart, but it will no longer be one that I shop from.
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April 2022 by Giovanni N.
I was there recently and got called homophobic slurs and yelled at by a homeless man charging his phone in the electronics. Thankfully Lance upstairs saw the commotion and quickly called for help. I guess the guy was taken by security since he was carrying a knife. The experience wasn't the best, but the cashier was vigilant and aware which made the situation more secure.
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April 2022 by Venee R.
Just bought a single item for 2 dollars, but for some reason, the register counted the previous customer and added his stuff to my receipt. So unfortunately I figured it out only after I paid for it. Had to go to the customer service and had the answers, that unfortunately, they can not give me my money back. Only gift card. 5 minutes after I called the manager and she finally return everything in cash. What a stupid thing to waste my time.