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November 2023 by Robert Hernandez
First time at this Wallgreens, doctors office sent my medication to wrong one, but that’s a story for another day! So first the Pharmacist… Melissa is/was GREAT… great personality, friendly & explains what you need to do & know about new medications you were prescribed. Unfortunately didn’t get the pharmacy technician’s name that first started helping me, she was great… attentive & friendly. Had I just interacted with those two, i would have given 5 stars! Unfortunately one pharmacy technician name Tina, wow… she didn’t give me or the previous person I saw her help, her full attention. She was to busy chatting it up with some girl she apparently knew, or was there on her day off, or whatever. She kept starting to scan my medications, then would stop, start chatting again, I had to enter my phone number multiple times. I’ve never had to do that, so I’m guessing that she was taking so long to process the transaction (because of her chatting), that it was timing out or making her log back in and start over?? I’m guessing that’s why i had to enter my phone number in about 4 or 5 times!! It’s fine to chat, but do your job & take care of the customers first, then chat because you have time, don’t chat it up and waste a customers time… especially when they had to drive out if their way to the wrong Wallgreens because of their doctors office screwed up!! Thanks again Melissa & other pharmacy tech that was wearing a mask & had freckles on her face! Tina, ya need to re-evaluate your priorities!! ✌️
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November 2023 by Julieanne
Don’t come here for the flu shot. My husband made an appt and still waited over half an hour. Both ladies there were unorganized. But I come here to write this review because I’m just fed up with this place that I’ll be updating my preferred pharmacy for future prescriptions. I’ve had an incident in the past where we were given false information about a medication we picked up and was told it wasn’t safe for breastfeeding, fast forward I spoke to my OB and come to find out it was safe. the physician was so appalled by hearing that she even asked for the location so she can give them a call to make sure they have the correct information for future customers because that’s how serious it is! The amount of wasted milk was so infuriating I wanted to cry. So to circle back.. don’t come here for the flu shot or anything for that matter.
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November 2023 by No one You Know
Worst pharmacy in all of San Diego. I called in to check on a Paxlovid prescription that was supposed to be ready at 3pm. Was put on hold four times and hung up on. Called back to have them tell me they were behind. And would not give me a time that they would be ready. I let them know today is the last day to take this medicine and asked if they could let the pharmacist know, since they said she was busy. No response. It is now 9pm, and it is still not ready. No one answers the phone, they just repeatingly put me on hold. Horrible customer service. I understand Walgreens is understaffed but they choose to take it out on the customers. Filing a complaint with the state board.
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November 2023 by Kento M.
They have only one Pharmacist at this location who is there limited hours. It took hours for them to get an antibiotic ready. It took me days and four separate tries to finally get my prescription for diabetes medication filled.They got sullen when I refused to sign up to have my prescription automatically refilled there and asked for my credit card on file, which I never asked to be put on file, to be taken off.There are a few decent people working the pharmacy, but there are a large percentage that are incompetent and horrible. I won't be using this pharmacy again and I urge anyone else to look elsewhere to fill their prescriptions. God forbid someone try to get something important like cancer medication at this location.
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October 2023 by Mary Mccray
I would give this location zero stars if I could but then it wouldn’t let me leave a review so I had to give it one. All I can say is I went to the store yesterday and it was terrible. The LabCorp people are rude and nasty. the management (Lance) doesn’t care he look like he didn’t even want to be there. so the same day that I wrote this review, I also called corporate they told me I would be receiving a call back within 24 hours. It’s been five days nobody’s called me back so I called to check on my complaint and apparently no complaint was ever filed. Wow. I will say this much all these reviews are true Glad to know that there’s other pharmacies. Besides this one from now on, I’ll take my business to CVS.
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October 2023 by Flor r
The laboratory area has bad service, one of the women who takes blood samples pronounces your last name very badly when they call you, and then gets upset because you can't GUESS who she is calling. Bad attitude to serve.
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September 2023 by Michelle O.
Today this pharmacy gave me someone else's prescription! They were so cavalier about it too, crazy!Really no need to go into all the details, that's pretty much all that has to be said. Last time we will fill anything here.
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September 2023 by David M.
Terrible. Won't answer the phone, won't fill prescriptions until you go to store. Pharmacy personnel are rude.
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September 2023 by Jim Morrison
Expired medication. 2 hours in drive thru with 2 cars in front of me. LabCorp bruised me on blood draw. I was going to go for drug screen. They said no appt necessary until I got there. Went online for appt first available. Was there weeks out. Personally their employees are lazy and don't want to work. I would suggest anywhere but here. Would love the mgr to call me.
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August 2023 by Banyas Zangana
Every time I go to pick up my medicine, after getting text from them telling me they are ready., they find an excuse to say they are jot easy. And when I come back to get for second time they give some of them while on app it tells me o picked them up. When I call them to find out what is going on.basically they try to get rid of me by saying we don know why that is happening.May be you will get it later.all of the employees don’t know what they are talking about. Very rude and unprofessional. When I complained they told me if I don’t like it change they Pharmcy. What a great answer. Not sure how they get hired.
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July 2023 by Alyssa R.
I've used this pharmacy for years. The last 6 months they've been horrible. Every prescription they say they Never received any prescriptions that were sent in. I went to pick up my prescription a couple days after it was sent in and they said first they never got it. Then when they realize they did get it, they said they didn't have it in stock. They said they would order it and it would be there the next day. So I went in two days later just to give extra time and they still say it was never ordered. They need to order it and it will be in the next day. I went in a third time was told the same thing while I was standing there . The pharmacy tech was on the phone and told two or three other people, the same exact thing she told me and have no qualms about it that's just apparently how it is.Also, another time I went to get my prescription that is a non-narcotic. I was told that they didn't have it ready because it's a controlled substance. It is not a controlled substance at all but that was excuse. I got as I don't know the medication I'm taking.
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July 2023 by J Huddle 1
if I could leave negative stars I would. THIS is by far the WORST pharmacy Ive ever been to. they always have a excuse why my prescription isn't filled, then are rude when I get upset. took them over 6 hours to fill my prescriptions, ( only had 3 of them) AFTER calling to confirm it would take 90 minutes to fill them. NEVER going here again. The staff are hard to understand, and on top of that get mad when you ask them to repeat themselves. When you ask to speak to their manager they ask what do you mean and the doctor comes out and gets mad at YOU because you just want your prescription. GO ANYWHERE BUT HERE AVOID AT ALL COSTS !!!!!!!!
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June 2023 by Christopher Russell
Called in a prescription refill and was told it would be next day because they had to order it two days later I go to pick it up and they still haven’t filled it they said I just called in 2 hours earlier
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June 2023 by Danny Unger
Review for pharmacy only!If I could give zero stars I would. I've come here many times over the past decade or more. Do not send your prescriptions here. A few of the pharmacy staff are nice, but either store or corporate management is horrible. They do not staff the pharmacy properly. Expect to wait over a half hour at the pharmacy, and they won't follow up on any prescription issues. Please go anywhere else- even another Walgreens.
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June 2023 by Samer Sabeeh
I was going to take my medicationlast night 5/19/2023 by 11:30 pm and the pharmacist on duty was not respectful when I asked him about directions on how to use the medication, he gave me bad attitude and he yelled at me " read the instruction, I am too busy and can not answer you"matter of face; the pharmacy was empty and no one except me. I dont know his name , but he is Asian . And he always give me bad attitude and disrespect. Dont know how to put end to his behaviour.