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April 2024 by Houdini Athena
Walgreens processes my prescriptións quickly and accurately. The drive through to pick up my RX is a blessing since I am crippled even though the wait can be long.
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April 2024 by Sandra Davis
I was reading the most recent review from "Jennifer Roth", and wanted to say I am praying for you. But I most definitely agree with all that you have listed. This pharmacy, and store management have HORRIBLE customer service and work ethics. They really ought to be ashamed of themselves for how they treat customers and their health. I have been dealing with the SAME issues with my medications from this particular store. What a shame that people treat customers, or other people the way they do. Like I told the store manager, they need to look into the looking glass at themselves and ask themselves if is this the way that they would like others to treat them, every time they service someone. I am moving my services back to the La Jolla "Community" pharmacy. Where they treat customers with compassion. IT IS WELL WORTH THE DRIVE.
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March 2024 by Jennifer Roth
Don't even deserve 1 star! The NEGLIGENCE at This pharmacy is unbelievable! Been with them 10+ yrs, in the last two years it's but nothing but sheer negligence! Im terminally Ill I suffer from lung tumors and CF, I call a week ahead to make sure my prescriptions where sent, make sure they are all correct, and make sure they have them in stock. How does your pharmacist tell a patient their medications are fine and will be ready for pick up one day then tell them the script was written incorrectly and they won't fill it. I call to make sure there is no issues so they can be corrected by my doctor before my scripts are due if they need correcting. It's not the first time and I was told by management they would speak to pharmacist about giving patients incorrect information.. obviously it's not been done cause I'm still dealing with negligent pharmacists.. called on Monday the 25 to make sure everything was good on Saturday the 30th to pick up my meds... Now I'm on my way to the ER cause I have no way to reach my doctor on a Saturday I'll be without my meds all weekend due to the negligence of this pharmacy. They have put my life in risk for the last time I'm seeking legal representation this is not how I as a terminally Ill patient should have to spend my life cause a pharmacy isn't responsible. State of California pays you a lot of money to do your job this is unacceptable!!
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March 2024 by Rabee Alane
they are rude and also no one help you or answers your question.if anyone else should be start record video before start talk to them
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March 2024 by SD Phone Repair
Very bad customer service at the pharmacy specially the Asian lady she has very bad attitude
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March 2024 by Casey Williams
I'm so tired of these lazy pharmacy people. They don't call in to your insurance, they don't communicate, and they are rude on top of that. Change where u get prescriptions if you can. These idiots are worse than Walmart by far. Who hired the "not gonna do anything team"?? That manager should be fired. Pharmacy is a joke and makes u lose and run out of pain meds. They aren't here to help you. That's been made clear. Please fire whoever hired these clowns... please. My insurance is tired, and so are we of doing their work for them.Update: thank you Crystal. You were the only one that detected the others mistake. Unfortunately took the day. Thankful Crystal is there.
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February 2024 by joseph leblanc
This is the worst and I mean worst for filling medications in EL CAJON! Doctors put in meds at 1pm and you get there at 5 6 hours later and they tell you to wait a hour before pick up! It’s ridiculous! Super understaff HIRE MORE PHARMACIST!
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February 2024 by Joe Mendoza
Worst customer service experience Lance the manager has no clue on what his doing everything i asked him he literally answered with a "i dont know" the guy is clueless on what hes doing. Something wrong with the guy. Probably hates his life and doesn't like working there. Hes not there to help anybody.
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February 2024 by dread jr
Don't go to this pharmacy, worst service, always make u wait,or something with your insurance or the employees don't know what they doing plus don't call u for pick up your medicine...?
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February 2024 by Elizabeth Powell
I am giving this place poor reviews since I had an appointment and I had to wait so long to get shots.
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January 2024 by Kasey Bliesath
I love the drive-thru pharmacy, it can make things so nice. However, they tend to be so slow! Sometimes they take much longer than needed in the pharmacy!!
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January 2024 by Jun J
24 hour store is a 24 hour store. I had to drive all the way from the Midway location to this store to get what I needed. This is the ONLY 24 hour location in a 20-30 mile radius. At least this store is OPEN and had a steady stream of customers buying.
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January 2024 by Adam Adam
The worst pharmacy in town Very bad customer service don’t come to the store
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January 2024 by Ciara C.
Came at 12:15 for a drive thru Covid test for my fiance, as instructed in the email, and the pharmacist not only laughed at my partner for trying to take the test but insisted they don’t do that and that he’s supposed to come inside. She argued with him over the instructions, didn’t accommodate him after we waited in line, and never apologized. Completely condescending, and stupid to make folks who know they have Covid but need the documentation to come INSIDE your store. Do BETTER.
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January 2024 by Wendy Olague
Great customer service Carla was very helpful and welcoming