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June 2024 by Jeanneth Reed
Eddie went the extra mile on making the upgrade process as smooth as possible.
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June 2024 by Brian Janko
The service was the worst I have experienced at any Verizon store. The salesman, Eddie, in conjunction with the "manager" Misrepresented prices, conditions of my contract, and the cost over time of the items I was paying for. I didn't find this out till I called the 800 number for Verizon asking about flaws on my new phone that the store refused to deal with. It was like the old cliche of going to a crooked car dealership. It was my after another and took a lot of effort to rectify through the main 800 number. AVOID THIS PLACE AT ALL COSTS!
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May 2024 by Rosie Taylor
My sales representative named Calvin was Amazing. He was very knowledgeable and professional. He went above & beyond and exceeded expectations.
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April 2024 by Pauline Bracey
The were professional, polite and was exceptionally as far as making sure that I had everything that I needed, my experience there was very overwhelming. I went in expecting to just ask a question and left ended up switching companies
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April 2024 by Nora Krug
Excellent customer service.
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April 2024 by Joseph Durbin
Customer service by the gentleman who helped me was superior. Helped me with every detail of my purchase and phone transfer.
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April 2024 by Nancy Spaeth
Clerk was very helpful and attentive
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March 2024 by Kim B.
I waited my turn quietly, with several people ahead of me. When it came to be my turn, I was shuffled from one employee to the next. The second employee would give directions and then walk away to help someone else. Further, neither employee seemed to entirely know what they were doing. After being there for an hour and a half, I ended up walking out without the help I went in for.
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March 2024 by James Siefken
It was quiet, so I was was able take my time and ask a lot of questions. I was able to make a good decision based on the information Brandi gave me. I’m very happy with my new phone
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February 2024 by Kristen Starr
Had an amazing experience with a very knowledgeable and friendly customer service representatives. Calvin and Eddie did an excellent job with listening to my needs and getting me the best deals possible. It has made me even more happy about my service with Verizon. Could not have had a better experience and really appreciate the service. They lowered my bill and got me amazing extras. Thank you to these great guys with customer service at their top priority
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February 2024 by Matthew Hunt
The associate Alex or Alec was very welcoming and very knowledgeable on the product, and offered the best recommendations as far as phone protection and plans
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January 2024 by Tired Neighbor
If i could give 0 stars i would. Came in an hour before closing and Alissa the rep said she couldn't help me because they're closing in an hour... She reeked of alcohol and didn't want to work at all. If i ever have to go to verizon ill be chosing the one in santee. I'll never be back...
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December 2023 by Azminda Valle
I was helped by a young lady, very good customer service ?
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December 2023 by steve ellenbaum
Ahmad was very helpful when it came to troubleshooting my phone problems. Very knowledgeable and made my time inside the store go by smoothly . You have gained a customer for sure! I'm glad l'm back.
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November 2023 by Celine Bal
Came in to update an eSIM and was told they don’t do that here. I asked if they can help me call or do anything and was told no to go to a different location
