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February 2024 by Rhonda Antoine
Very helpful with getting shoes to try on. But, at the register and prior to paying. Employee repeated 3x. That both pairs of shoes... weren't on sale. Which I knew were full price. When Hubby tried them on and I handed him (two) $100 bills. To cover.. the almost $180 for both pairs of shoes
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January 2024 by Gilbert Garcia
I don't usually write reviews so when i do its because I was truly impressed. I went today to the el cajon Vans store & was treated with such respect. I have not had customer service like this in years! Everyone was super helpful but one person stood out. Ben went out of his way to help me find my new pair of shoes & called around to other stores to help find the other pair I've been wanting for along time. Thank you El Cajon Vans- you are all truly amazing!
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October 2023 by Steven Lowe
Store isn't open yet, have to pick up the kids in 30 min. Waited 7 min for them to open, just to find a very poor selection of shoes. She didn't even offer to call another store to see if they had the color I wanted!
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August 2023 by Gabriel Torres
Love the shoes - Great Service - Back on the Shred Brah!
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April 2023 by Ceceilia Castro
CSRs were very helpful and friendly. They let me know of sales that were going on in the store and helped me find exactly what I was looking for!
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April 2023 by Monica Keller
Happy with my side shoulder purse!
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January 2023 by Monique C
Employees were very helpful and energetic but they didn't have many sizes. Granted its right after Christmas so I'm sure thats why.
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January 2023 by Isaac A
Wanted to look at skateboards and skateboard decks, but they’re all hanging up high behind a rope, so with no one to help, we just ended up walking out.
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December 2022 by Fedel K.
I came in today to find my niece a pair of shoes and janaya (sorry if I spelled that wrong) was super helpful! I highly recommend this vans store the service here is great. Everyone was super friendly and helpful!
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December 2022 by chisho2001
Great clothing selection but not enough shoes to pick
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November 2022 by Elena A.
In the middle of El Cajon by its self. And there is no bathroom for the customers. Even in an emergency they would not make an exception.
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October 2022 by Tonya
Great store. Great Customer Service. Employee Brendan knows and backs the VANS product fully.
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October 2022 by Joe Nguyen
Man i got to say is that skyler is the man!!! He is very helpful and very knowledgeable on what he does.
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September 2022 by Tammy Leatherman
Staff is super nice, knowledgeable, and helpful. Sometimes sizes and styles can be lacking. But, Vans! What's not to like. Located near the main entrance of Parkway Plaza. Store is small but staffed well. Returns were a breeze
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August 2022 by Anna K.
I came in here yesterday to pick up an online order. The shoes didn't work out for me, so Donavin and another worker with curly hair who "hates laces and lives by slip-ons and velcros" were incredibly helpful. They were kind, attentive, and sincerely wanted to just help me find my best next pair of shoes. I can't thank them enough for an awesome shopping experience!