-
March 2024 by Tom T.
I have been bringing my vehicles here for years. Actually, I have an appointment to bring in my wife's car. This is a place I know and trust even to send my wife to by herself. Knowing she is in good hands and they are not trying to cheat her. Most people look for a fair price, and I get that. But for me, I look at the service as well. From the receptionist to the technician. And this place has both! The customer service is outstanding! In the work is second to none. You don't stay in business for years for doing lousy work. These guys know what they are doing. And they don't sell you something you don't need. I am so glad there are people out there who are still honest. And do quality work. Thank you, guys, for all you do. I really appreciate you! Here's too many great years of service and success! I'm looking forward to seeing you guys on saturday at our appointment!
-
March 2024 by Myron Botticelli
I have been taking my cars to True Line for many years. I always have a car that drives straight down the road and the tires always last far longer than they are supposed to. When I buy a used car the first thing I do is bring it to True line for an alignment and wheel balance. These guys are the best in the business. They are better than the dealer. The alignment techs at the dealers do the work as fast as they can. If they can get it done in half the book time, they can do two cars. Then they get paid twice as much. Doing it fast is what motivates them. I know, I worked at dealers for 20 years. At True Line the techs are motivated by getting the job done right. I bought a certified used car from the Lexus dealer. It pulled to the right, so they aligned it. It stilled pulled right. They told me it is within spec. They were done but the car stilled right. That won’t happen at True Line.
-
March 2024 by Mary “Mom's Travel Team” Loeza
Using True Line is so easy. I did not feel pressure of an upsell. I felt confident with the inspection and estimate for my brakes, rotors and an alignment. I had made an appointment and the person suggested I could bring my car earlier in case they could get to it earlier than my appointment, this was convenient and helped me fit the drop off into my schedule. Technician was polite and to the point on what was needed and the cost. I mentioned a coupon I found online and that was noted on my account and applied when I went to pickup and pay. Will use them again.
-
February 2024 by Trong L.
This place has become very dishonest. Customers beware. I've been going here since 1989. My recent visit they claim they couldn't align my car because the bushings on my tie rods were rotted out and it would cost $200+ to replace. I told them I can replace them myself. Well guess what? There was nothing wrong with my tie rods. But I replaced them anyways and then had them align the car. My car didn't drive right after and I find out today at another alignment shop that they didn't align shit. They had it set up to where my new tires would have worn on the inside. Never again you crooks.
-
February 2024 by Derek Hernandez
Went here for an alignment with an appointment. Took about 90 mins fortunately I had other errands nearby. They did what was needed, no up sales. Would go back again and recommend.
-
February 2024 by Brendan Prout
Honest, friendly, willing to provide multiple solutions to get your vehicle in best possible condition, reasonable prices. The only place I take my vehicles for alignments in San Diego County.
-
February 2024 by Joe Bret
Super friendly and professional. Great price and quality.
-
February 2024 by Todd Stemmerman
Great place for repairs...
-
February 2024 by Sir Jacob
Great service and good price been working for a company for years that have been consistently taking there fleet of work trucks there to have work done. So now I also take my vehicals there.
-
February 2024 by Mike Bodman
Honest and competent group of people at this shop. They installed some aftermarket UAC's on my Tacoma and not only charged me less than they quoted me but they stayed late to finish it up so i could have my truck back before the long weekend. Thank you TrueLine, El Cajon.
-
January 2024 by Russell Taylor
Great service for a reasonable price. I have a classic car, and there are only so many reputable places that you can trust! I've taken my Chevy truck here as well, and their work has held up and made a considerable difference to the way my vehicles drive. Thank you True Line!
-
January 2024 by Pete Lavelle
Very professional and knowledgeable staff ?
-
January 2024 by Justin O.
The cost of their alignments is on the more expensive side but they use actual computers and massive wheel sensors to do the alignment vs some of the laser systems I've seen. The owner was super cool & nice to speak with. My car drives a lot better. I won't take a star because the business it awesome but I wish I got a print out of before and after for my service binder. I WILL be a returning customer as I am very pleased with their service.
-
December 2023 by Larry M.
Carry in brake rotors, got good service and good price But , rotors have .007 runout on vehicle. Hub is free of nicks and dings, it's in the rotor. There brake machine is not right. " sorry ,we turned rotors all day " not a quality place to have a brake job and I question anything else a big difference between a mechanic in a machinist
-
December 2023 by felipe flores
Grate work, you know you got your money's worth.
