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December 2023 by Asaima Esaa
No respect for the customer yesterday I was there to drop 2 small Amazon items not required any bag or package car key plus a small house and they were inside bag by they changed 4$ for a plastic bag I am pretty sure the bag not made from the gold. The guy was so rude when he answered my question
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December 2023 by Charlotte E.
This is a great business overall. Gregory and Mario are just so nice and Grace has been a lot nicer than she was when I first started coming here. Today I noticed that they sold stamps. I asked the young lady helping me if the stamps were the same price one would pay at the post office and she said yes; but when I got home I realized I had paid an up-charge of $4.80 on a book of stamps. :-( I should've been more careful and done the math on the price but I also believed her when she told me they were the same price. Just fyi in case management wants to train her on this.
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November 2023 by Linda Hendricks
Mario went above and Beyond to help me with a large return item. I appreciate his assistance and instruction to me.
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October 2023 by May M.
I usually go to the UPS store on Jamacha because it's closer to my home and I have a pmb there. But they close earlier than this location so I came here for the first time and was pleasantly surprised. Gregory was super friendly and helpful. He was very personable and you don't see that a lot nowadays. The other UPS store had new owners for a bit now and it just doesn't feel as homey anymore. Thanks Gregory! You made my day
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September 2023 by klara korkees
I always come here to drop my packages off and their service is great! I also did a live scan and they’re so fast and knowledgeable with it. I got helped by Gregory who was so patient and helpful. Really recommend coming here, these guys are awesome!
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September 2023 by jesse jordan
Called vons and they say ups is open untill 8pm got down here to the store at 7:30 and the guy at ups Gregory was still there but said I can’t help you in a very rude tone I said it’s just a ship out for a att box I even had all the info needed and said can I leave it he said no come back tomorrow worst customer service I ever received I will not be coming back here
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September 2023 by Savana Thames
Absolutely horrible customer service as the owner Gregory was yelling at another customer over an at and t router. The customer in line next to me simply wanted to place a return and Gregory threatened to call the cops if the customer didn’t leave. Never coming back to this store
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September 2023 by Klara k.
I always come here to drop my packages off and their service is great! I also did a live scan and they're so fast and knowledgeable with it. I got helped by Gregory who was so patient and helpful. Really recommend coming here, these guys are awesome!
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August 2023 by Vincent Manabat
This was the most convenient UPS store I've been. Gregory provided me with fast, efficient service and finished my service with no delays, even while dealing with multiple customers at the same time. I'm looking to come back here.
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August 2023 by Rita A.
This is my home store that I always visit ! They are always quick & efficient! Love coming to this store because of how sweet the staff are even under pressure they give amazing customer service ! The older gentleman is the best! He is always there & super duper helpful!
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August 2023 by Carlyn S.
Swung by for a standard amazon return and Mario was super helpful, took the time to explain to me something I had missed and offered to pack my item for me. Very friendly and polite and appreciated!
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July 2023 by Jexxica J.
Gregory was amazing! I have been to many UPS stores and I have never received the type care and attention he was willing to provide. He let me know of other services that they provided that I didn't even know UPS did before. The place looks very organized and he was fast! Thank you UPS for hiring amazing caring people like Gregory!
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July 2023 by Neurology 2014
Gregory was a help! He was very professional, and helped me with all my concerns for a return I had for Amazon. He was also very cheerful and joyful to help in anyway that he could. Overall great employee and highly recommend this UPS.
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June 2023 by gina o.
Absolutely the best customer service. They were quick.They were efficient. They moved through customers like lightning and most of all they were at the absolute best best customer service. It's hard to find nowadays but they have it thank you Gregory and thank you Mario.
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June 2023 by Carla R.
I got a Live scan service here today and it was a very pleasant experience. Staff is very friendly, helpful, and value customers as soon as you ask for assistance. The process was very fast because they have accesible equipment ready. Additionally, my girlfriend was able to drop off some packages conveniently. This place is located inside a Vons and it just feels calming inside as everyone is calmly shopping.