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October 2023 by Kay F.
Great! No issues. I get a free car wash with my oil change. I've never had to wait long. I haven't ever had any damage to my car as a result of going to this car wash.
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October 2023 by Melissa Currie
We had a great experience at Soapy Joe's. The wash left our car extra clean and shiny! Abby was so friendly and helpful. She was great at directing us through the tunnel and we also loved the air freshener! Thanks for great service!Service: Vacuuming
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October 2023 by KJ Filmore
Soapy Joe's Car Wash is the best! They do an amazing job cleaning cars and offer great customer service. A young lady named Abby was very helpful in explaining the whole process as I am new to soapy joes, but I definitely will be coming back. Highly recommended!
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October 2023 by Susie Jackson
Been a long time member the past 2 times i came and there were no towels to dry and wipe my car down.When we arrive at 2:20pm 10/02/23 they had 2 people on each station standing to let the cars in to line up to wash the cars.When i and a couple of other people who washed their were looking for clean towels all boxes were empty around us.What is going on never had this experience very sad to know it maybe changing.Went back to ask for manager and the people standing around said he is right here of course standing around with the other people said they had a lady washing the towels and will have them out. It was very busy can’t believe they did not have them ready. Not sure if Soapy Joes but they need to get their workers are making sure we have what we need since i have a monthly subscription to their service and if this is how its gonna be i will be stopping it. Very disappointed with the service not worth paying for if this is how they are gonna run their serviceServices: Vacuuming
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October 2023 by Ace L
Best car wash in town , this was also my first time visiting a Soapy Joes. I was assisted today by this guy named Laurenz. His customer service is one of a kind. He explained all the different car washes, and even convinced me to purchase their Soapy Joes monthly membership.After the wash he guided me to the drying stations to dry my car off and he helped me vacuum my interior, now that is what I call great customer service! I would definitely come back to get my Joe Soaped!
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September 2023 by Kendra L.
I went here for the first time after jumping around from different car washes, this one is now definitely is in my top 3. The lovely girl who helped me out, Mia, ensured my first visit was great , with exceptional customer service & a great attitude (give that girl a raise!) Will definitely be coming back.
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September 2023 by Cheryl G
We will not be renewing our membership with this service upon our return to CA. We relocated in 2020. I phoned in 2021 because they weren't stopped. The **************** people stated they would stop our automatic withdrawal. I noticed in early 2022 that payments were still being taken. I phoned again. They stated they would stop taking the payments but it would take some time. Of course, life gets busy and I checked in early 2023. Sure enough, they still were taking payments. I called and spoke with **************** who stated to get on line and cancel. I took a screenshot of this request. Again, people were in the hospital etc, so I recently checked, and our membership was never canceled. I took screenshots of payments taken from our bank. The next step after the claim is to tell the bank that no automatic payments can be taken from this business.
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September 2023 by Amy G.
Went paid magic car wash. Still bugs suck and wasn't clean my car all dirty. Bad service!! I won't come back here ever again. Before it's was good but this time wasn't good clean
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September 2023 by Matt Marsh
Very good car wash I always have good results towels are always there, korinne helped me sign up for a monthly and it’s a good deal!
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September 2023 by Cristian Rodriguez
Absolutely great car wash experience! My car hasn't looked this shiny and spotless in a while. The quick service didn't compromise on quality. I would definitely go back without a doubt.
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August 2023 by Mike Mendoza
I recently had the pleasure of visiting Soapy Joe’s Car Wash in Rancho San Diego, and I must say, the experience was nothing short of outstanding. From the moment I arrived, I was met with exceptional customer service that truly exceeded my expectations.The staff at Soapy Joe’s demonstrated a level of professionalism and friendliness that instantly put me at ease. However, it was Devin who truly stood out during my visit. His attentiveness, knowledge, and willingness to go the extra mile to ensure my car wash experience was top-notch were truly remarkable.Devin’s friendly demeanor and genuine interest in ensuring my satisfaction made a lasting impression. He took the time to explain the various services available, helping me select the option that best suited my needs. Throughout the process, he kept me informed and engaged, making sure I was comfortable with every step of the car wash.Not only did I leave with a sparkling clean car, but I also left with a sense of appreciation for the exceptional service provided by. It’s evident that they take pride in their work and prioritize customer satisfaction.If you’re in the Rancho San Diego area and looking for a car wash experience that goes beyond the ordinary, I wholeheartedly recommend Soapy Joe’s Car Wash. Ask for Devin – his dedication to providing excellent service truly makes a difference.Kudos to Soapy Joe’s and the exceptional staff, especially Devin, for making my car wash experience a memorable one!
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August 2023 by Anderson Miller
Absolutely fantastic car wash experience! The staff member Bri was incredibly helpful with choosing the right membership for me. My car hasn't looked this shiny and spotless in ages. The quick service didn't compromise on quality. The reasonable pricing makes it a top-notch choice for keeping your car squeaky clean.
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August 2023 by Lisa Christ
Best deal in town if you live close. I have to park my car outside all the time so I like to wash my car at least twice a week. For about $30 bucks a month, you can drive through as many times as you want. It's a great deal. Plenty of spots to detail your car, plenty of clean towels available and great vacuums.
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August 2023 by Dale & Mimi Stansberry
We went to the Soapy Joes in Rancho San Diego recently. We’ve had bad experiences at other locations so canceled our membership. But we needed a car wash so we stopped by this one because we just moved to the area. The attendant that was there Frannie (I think that’s what she said her name was) talked to us about the different plans and was really helpful. The location is very clean and organized. We will be coming back again!
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August 2023 by Melinda W.
POPPED MY TIRE WITH NO REMEDIATION! Saturday, I went through for a basic wash. The person guiding me in gave me the thumbs up and handed me a car freshener, then told me to put my car in neutral and foot off the brake, as I did. Then middle of the wash, my tire pressure monitor went bonkers. Immediately depleted to 0. At the end of the wash, once the green light said GO, I put it in drive and went to the first vacuum station that was open. As I was driving in, I could tell my tire was at 0 as my monitor said because the drive forward was slanted. Got out and immediately saw my front drivers side riding on the rim of my wheel. I walked over to where about 5 employees were standing goofing off- and told them the car wash popped my tire. They said they would bring out a supervisor. The supervisor took forever to come out. He said, "I don't think my wash would have done that I will check my cameras then come back to discuss". Came back, said he didn't see anything in the car wash cameras and this was "highly unlikely". But I told him he can see my tires full when I went in, and it completely depleted coming out. He said he would bring out paperwork and once I fill it out I would hear back from them on Monday. It is now end of day Wednesday and I haven't heard a peep from anybody at Soapy Joes. I filled it out and asked do I leave my Jeep here unaccompanied, because at the bottom of the page it says the vehicle cannot leave the premises. He told me I can indeed leave, that they are a BBB rated business and take care of their mishaps, or I can get a tow truck but it would be on my expense- then proceeded to tell me that I needed to move my vehicle for 'other valued customers to use the vacuums', then offered for himself to change the tire because I "look like [I] don't know how to change a tire". Weirdly sexist. I do, but this shouldn't be me fixing a companies mistake. So I watched him try to change my tire. He couldn't figure out how to properly lift my Jeep, and he used a drill to operate my jack stand which was too small and caused my jack stand to grind down the metal, ultimately hindering my jack stand itself. At that point he couldn't operate it, and then a customer nearby offered their jack stand. 30 mins later, he finished changing my tire with my spare then told me he might not have tightened the bolts very tightly and that I should "be careful driving". My new tire needs to be paid for by this company. My jack stand needs to be replaced. I deserve more than to be ignored, or told it's not their fault like his original story.
