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February 2024 by Jason Aso
Save yourself a worthless stop . Rude cashier lady . A absolute disgrace. She’s the opposite definition of good customer service. Not ok at all . Man she changed my mood. Careless. purchase was made on 2/13/2023 . at 8:50 pm even the other cashier felt her rudeness and tried to help .
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October 2023 by Michelle Griggs
Do you want to get paid to treat customers like trash? A place that u can play on ur phone while pretending to work. Ignore customers and just hum to yourself when they speak to u then make the customer repeat the info already shared with u and still get paid... this is the Shell Station for you.Tonight i was absolutely disgusted and all it took was 1 person to be so outright flippin rude. Customer service is alot for some i get it. But if u arent able to leave ur problems at the door and not take ur issues out on a patron. YOU DONT BELONG IN CUSTOMER SERVICE. What an absolute disgrace.
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July 2023 by JJJL Juls
7/4/23- Rude cashier snapped at me No Cash only card right when I walked in the door. This is the second time getting really rude customer service at this shell. There is away to treat people and honey that ain't it. If you hate your job then find another! Also training needs to be done to educate cashier's on how to take the VIP card from Ralph's. Squiggies we're all worn and gross not usable.Thanks for reading this post we will never return to this Shell!!!.
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April 2023 by L
Aggressive workers with horrible customer service workers are cusing at customers. Threatening customers out the door, the customer was defending another customer from a rude/ aggressive clerk, an American big guy with tattoos, seriously reevaluated your hiring. Someone aggressive should not work in customer service. Check your cameras 4/29 10pmish
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February 2023 by Jessica Daoodi
Gas is expensive but they are open 24 hours and right next to the freeway. Plus the guys who work here are pretty nice.
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December 2022 by Melissa Tupuola
Starting my morning errands and of course needing gas. Went to pay inside, gave 100 and asked for 70 on the pump. Unfortunately I was inconvenienced with having to leave because they didn't have change to open up with. I don't know if that's common here to open a gas station with at least 50 dollars of change but hopefully that changes.
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September 2022 by k lawrence
Gas prices are higher than elsewhere but it's right off the freeway and it's Shell. I went through the car wash. Decent price and good wash for an unattended drive thru. Stay in your car the whole time and drive away. Can't get easier.
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June 2022 by Jorge Apodaca
Pretty convenient to have a gas station and a restaurant Dannys next to it.
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February 2022 by Luis M.
The women working rn did not give me my discount on gas and car was!!! And this is the only reason I come to the place!!!!!! I just lost a $15 plus discount. And then she want to come out side to tell when when it's way to late wtf I'm never coming here again!!!!!
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January 2022 by John Beckett
Been a customer for years. They have gone down hill. There are no paper towels available to check oil. The squeegees are worn and the water to wash the windows is nasty. A fresh coat of paint and the loop stuff are ok, but hide real issues including going down to 1 bathroom.
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January 2022 by misty Jones
This place is horrible to stop if your traveling through. Restrooms are always closed and the coffee is gross. Lake Jennings one exit always has a 7-11 that is great
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September 2021 by Debbie M.
It is amazing how long businesses will milk the COVID as long as they can. They can sell gas and anything in there stores but can not provide the convenience of their rest rooms to their paying customers. If businesses don't want to allow customers to use their restrooms, just post it outside so customers can drive on by and find a more customer friendly company to spend there money with.
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September 2021 by Domonique Hinton
I work there and it's not bad I just wish we took food stamps. A lot of people ask about it.
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September 2021 by Robert M.
I always stop for gas and to get a drink, today I finally got a free drink with my rewards amd the cashier still charged me.
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July 2021 by Avi
Only one restroom.
