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January 2024 by Ricardo Carbajal
Great customer service ???????????
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December 2023 by Marwan Oudeshow
Good service...??
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October 2023 by Jude
My husband and I brought my elderly father in to get a cell phone.We had the absolute best service one could hope to get at this location.We were shown plenty of options and were out the door in no time.Great service, friendly, efficient and a very good price.Could not have been happier. Go there.
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September 2023 by Charles Relph
they make it extremely hard process to cancel your lines when you get knocked up by a man and have to switch to his phone company
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July 2023 by Aqua Chem
Courteous on the phone, good in person customer service.
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April 2023 by Jen B.
Everyone that works here is awesome. Helda is amazing. She spent a couple of hours with us switching over 4 lines. She is so patient & knowledgeable. Even helped us 2 days later & called to check that everything was going well. Another guy (I'm sorry I didn't catch his name) is also incredible. He called me the weekend after we needed to wait for, to help me with another issue we were having & rectified it within 10 minutes. If you are going to switch to Metro PCS or if you already have them and need help definitely go to this location. Hands down the BEST customer service & BEST Metro there is.
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March 2023 by MP Ryan
The young man working during my last visit to this location sold me a locked phone with no service. I was tired after working all day, so I didn't check for a receipt before leaving the store.It caused me to sever ties with Metro after 8 years. Customer service is lacking, Metro customers are last in line for high speed service, and storefront reps are scandalous.I went to Walmart and got a better phone, screen protector, hard shell case and Bluetooth speaker for $40 less with same unlimited plan from AT&T..
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February 2023 by Padraic Ryan
Always good service at this location. Friendly helpful staff and no hard sell. I recommend this location for any of your cellular service needs.
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February 2023 by Mark Koenen
Lazy! They are constantly in back chilling why even have this location open if your not working? Argue with me and lie about what they told me last month. Was suppose to only have to pay 30$ this month and hes saying I have to pay 50$ again and itll be 30$ next month which is what he told me last month when I came in. Dudes like 12 working at metro. Then when I call them out about how they are always in back chilling, & never able to help customers im told thats not my buisiness. This location should be SHUT DOWN or the lazy good for nothing employees should be FIRED!
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September 2022 by Steve Midose
Nice place real nice people to deal with always a pleasure to ask questions and get answers easy to understand a+ store to deal with
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August 2022 by Paul Khairo
Helda helped me out with buying a new phone and gave me great a great deal on accessories! Thank you
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January 2022 by Lindsay Phillips
Great customer service is alive and well! Top notch experience at this location, staff helped me set up my new phone which was kind of a complicated situation. Mark was professional, knowledgeable, and warm. There was a young lady who we dealt with also, she was great too. This is my new metro store even though it’s not the closest. Thank You!
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December 2021 by Rodney L Bugg Sr
This review is more about a person than the store itself. Mark used to be at a Metro store near me in Michigan. Mark knows more about the industry than anyone I've ever known. I bought several phones from him over a 7-8 year time frame. I've never been disappointed with the outcomes. We became friends and still keep contact with each other. If you need a phone Mark is the man to see!! Worth going the extra miles to see. One of the best individuals I've ever had the privilege of meeting. And at 70 years old I've met a lot! Go see Mark for all your cell phone needs! You won't be disappointed!!! We miss him here in Michigan!!
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July 2021 by José Salgado
I always leave happy and satisfied. Amazing staff always willing to hear you out and match your wants and needs. Super honest
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April 2021 by Dannielle Wilson
Amazing knowledge! Great customer service and atmosphere better than the rest
