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May 2024 by Deanna Mason
Lori was less than helpful. She made a decision to mail me a paper check instead of communicating and asking how I wanted to receive my refund.
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April 2024 by Doris Charles
Great customer, knowledgeable tax preparers who REALLY care about their clients.
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March 2024 by Ronald Flisher
Great place and people were all helpful.
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February 2024 by Cassie Probst
It was awsome
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February 2024 by Sylvia Garcia
Fast efficient and friendly
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November 2023 by Nabster
Aveen was my tax expert. She did an amazing job. Had some unexpected documents I needed and she was able to get me done in less than an hour still. She also had some tips for me for next year to improve my return.Went in three times to correct IRS income for 2021 and was given false information. Most importantly wasted several hours of my time. Tip do not go to tax place it is a complete waste of time just call the IRS directly.
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October 2023 by Rania Azzazi (Agent Azzazi)
knowledgeable and kind
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October 2023 by Amanda Cueva
Don’t go to this place in general any H&R I went a few years ago and got screwed real bad I really don’t know how they’re still running tbh
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September 2023 by Blanca Gomez
100% satisfied.
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September 2023 by Daniel Howard
Wow the manager Laurie who has more skills than a 20 year cpa spent one hour with me and saved me a couple thousand on a amended return. She charged 149 dollars. With her skills she could be charging 400 per hour. Thanks H and R block!
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May 2023 by Edward Kang
Filed online. Person assigned never responded to my emails or questions.Also, I paid over $400 for my return PLUS an additional $30 transfer fee which I specifically said no to. The app forced it on me anyway at the end and there was no way to change it, especially with no response from the person assigned. Furthermore, my return this year was far lower than last year. I needed some changes made and nobody was there to assist me, or at least even answer a few questions. It was getting close to the tax deadline so I just went ahead and signed everything anyway after waiting patiently for an answer from these guys.Super overpriced, zero customer service and poor quality. Last time I will be using these guys and I definitely do not recommend anyone else use them either just for the sake of convenience !
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May 2023 by Mathew Morris
It took a few days for them to complete our taxes, but I was told it was to make sure we got everything done correctly. However it cost $500 to do our taxes this year, over double what it cost us last year. They added on fees that we weren't charged for in the past. I'm in the military and my wife's a teacher. We don't make enough to be paying half a grand for our taxes.
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April 2023 by Michael Garcia
Claire makes my filing a delightful experience, no longer dread filing.
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March 2023 by Nick
Aveen was my tax expert. She did an amazing job. Had some unexpected documents I needed and she was able to get me done in less than an hour still. She also had some tips for me for next year to improve my return.
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February 2023 by Cathy
Love Lorri. Never had a problem!