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March 2024 by Lupe Rendon
I knew I had to pay. But Salwa Yalda at the El Cajon office on Broadway was beyond professional and fixed my taxes that for years someone else had done wrong.Knowledgeable, funny. I left with less money in my pocket after she helped me pay the IRS using my credit card.Overall, great service. I was a walk- in. All the staff were great.
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March 2024 by Jill Romey
My tax professional is the best and I will always use H&R Block!
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March 2024 by Elliana
Amazing service
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May 2023 by Chanel Weaver
Worked with Victoria who was rude so I ended up asking for my paperwork back and leaving. She didn’t seem interested in helping only data entry. When asked about dependents as a tax preparer it seems you would explain who qualifies as a dependent and that also impact filing status. I had and overage adult child, who worked so filed his own taxes but I was still supporting 100% as he lived in my household. I thought that qualified me as Head of the Household. Didn’t completely understand what she was asking when she initially asked if I had dependents because it wasn’t explained who qualifies. People pay tax preparers because they are afraid they may make errors. They come for help. If all she was doing was data entry and being rude while doing so I could file on my own online. She literally only asked if I got a stimulus payment, if I was Single, Married or Divorced and if I had any dependents. Literally the only questions she asked. Didn’t even ask how my day was. What happened to customer service? If doing her job frustrates her maybe she should look for another job because customers don’t deserve her attitude.
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May 2023 by Mercedes Martin
Pamela was excellent, I will be back next year.
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April 2023 by Michael Wares
If you want to start a cpa chat Pam's might be the one
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March 2023 by Kari Gaudette
Professional, friendly tax preparer. Quick results and great news on receiving a State tax refund.
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February 2023 by Steven Lowe
Heather was very friendly, and knowledgeable. You made me feel very comfortable, and explain everything along the way. I will definitely be back next year! :-)
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February 2023 by Eddie Cline
The lady there all of them made me feel at home thank you all
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January 2023 by Robbie
Pam is the best Ive only been to her for the last 7 years
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April 2022 by Rene Gongora
Tax preparer was fast, courteous and very professional, you have great personal on your team. Thank you
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March 2022 by Pamela Gates
My taxes were done by Pamela, who did them quickly and efficiently. Think I wasn't there over about 20-30 minutes. She was professional and courteous. I'll definitely be back next year.
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March 2022 by T S
I like the convenience of having my taxes filed electronically and most importantly not having the stress of being in open water.
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March 2022 by Patricia Moore
The customer service is excellent, helpful, they make sure everything is taken care of I wouldn't go to any other tax preparer.
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March 2022 by Mark Yaldua
We are grateful for Miriam. She's very professional and we've been seeing her for years.
