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December 2021 by Elias Michaelidis
Great showroom!
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September 2021 by Stacy Floyd
James from service department assisted me. He gave me excellent customer service and advice. Zaid was also very helpful. He sold me my car! Love all the staff here. You are always friendly and courteous as well as professional. Thank you??
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September 2021 by Marc
In the past I have had a very positive experience at this service center and would give it 4/5 but my recent experience has been more on the negative side. The service center has begun to feel overly sale-sey. One example was a recommendation to change my transmission fluid at 25k miles which seemed very premature. This was suggested as I stood outside my vehicle instead of in the lobby where the service manager will typically look up the factory recommendations and take the time to explain what can be deferred but keep a watch on vs. needs to be done right away. While the service was being performed I received a call to buy my car from.tje dealership. Except for warranty work I probably won't be coming back.
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September 2021 by Janet Carey
Picked up my daughter from getting an oil change, but she loves Honda!
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September 2021 by Ellie
Our car needed service but they didn't want to sell us the part, said it would take up to 3 to 6 months or more
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August 2021 by Serious Consumer guy
Bad customer service, they promised the part and give me appointment and took a half day off to take care of my car but when I went there they were out of stock for that part which they have already confirmed they have it.
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July 2021 by Francisco Hahn
Nice employees and good service
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March 2021 by Maria Bono
Came here for regular service and received a text from the service department with a list of things that needed to be done on my car. Didnt think anything of it until I saw they had marked that my brakes were in the red and needed to be replaced immediately. I noticed that because my dad had changed my brakes 1 week prior to bringing it in. I asked the service advisor at pick up if they marked my brakes because they visually check them or do they just go from mileage from the last service. He told me that they actually check them visually. I told him my dad changed them 1 week ago and all he said was " oh dont know why that's there then" and scratched it off the paper. Not the first time this has happened and it's also happened to my parents here too. Do yourself a favor and save yourself some money by going somewhere else.
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March 2021 by Ali Tanha
Bad customer service, they promised the part and give me appointment and took a half day off to take care of my car but when I went there they were out of stock for that part which they have already confirmed they have it.
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July 2020 by Ruthmarie Meadows
Always very helpful
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May 2020 by Ahmad Fawad Ghulam jilani
The parts department of El Cajon took really good care off me by providing excellent customer service. They gave me a super great discount. Thank you soo much.
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February 2020 by Deanna Sampson
Had to have the batteries replaced in my key fobs.
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August 2019 by Cely M
Raquel of Honda of El Cajon is awesome. She is so professional and friendly. She was on top of things that has to be done and on time. Thank you for all your help Raquel.
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August 2019 by Cayla V.
Just bought a car here and the staff was very professional and friendly. Made everything very simple and answered all of my questions.
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July 2019 by Michelle Macagba
James from the service department has been very helpful to us. He's the best! Micah from the part store is awesome as well. He really knows about the parts we needed and was very helpful. We were there a few times and he's very good. Great customer service! Keep it up! I wish other dealers were like this one. We even got a ride home and back to the dealer when our Honda was ready. Great experience. Thank you so much!!!!
