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May 2024 by Bonnie T.
Purchased beautiful gas logs from Farrell's. They ordered them and installed them. They look great!! Good value, good customer service . I am a satisfied customer.
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January 2024 by Snezana N.
Farrell's Fireplace installed a wonderful Fireplace Extraordinaire wood burning fireplace insert in our previously super-smoky fireplace. Everyone we interacted with was professional, knowledgeable and a pleasure to talk to. Dewey was incredibly skilled and experienced, and there was no problem during the installation that he wasn't able to solve with a smile and enthusiasm. We absolutely love our new fireplace and highly recommend this business!
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January 2024 by Philip S.
I would recommend Farrell's Fireside to all my family and friends for their services. Called to schedule an appointment to come and inspect my fireplace as the remote was not working. Tom the service technician was very helpful with educating me on how to troubleshoot this in case it happens again... Thank you, Farrells and Fireside Shop.
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December 2023 by Justin Ball
The best!!!
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November 2023 by Virginia L.
Unprofessional. I was promised a quote the following day and when I was not contacted after a week I called to get an update and was once again promised a call the following day which didn't happen, again. After a few weeks I finally received a call at which point I decided to not get any work done by then. Customer service is terrible.
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June 2023 by Terri K.
Chimney inspection and to see if my fireplace could burn wood or was just a gas burning fireplace. John was the tech and he taught me soooo much on how and what types of wood to burn. He removed the gas only pipe connector and installed a lighting gas starter. Was so patient and explained all the in's and outs for using my fireplace, (which I hadn't used since purchasing my home over 24 years ago). Even explained the process and cost of changing to a wood burning fireplace to beat the never ending gas hikes for winter heating. Kudos to John, he is a gem! Thank you, Terri Karas
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May 2023 by Debbie Lou
Responsive and professional service! Used them to complete/ fix an installation of a wood burning Malm which my previous general contractor messed upFarrell’s is knowledgeable and took good care of us!
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January 2023 by Megan Z
They did a great job and were very friendly. Highly recommend them.
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December 2022 by Craig C.
Good selection great service reasonable prices. I highly recommend for all your firs place or heating needs.
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December 2022 by Mitzi P.
I am very happy with the experience I had with this company! Chris was on time and very nice! He cleaned our chimney with no mess at all. He was polite and answered all my questions. I will definitely use this company again and recommend to family and friends.
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June 2022 by Shondra J
Farrell's Fireside has a very friendly and knowledgeable staff. A good selection of fireplaces for all types of decorative taste. From the salesman to the final installation, we had wonderful interactions. The prices were fair and the quality of the fireplace gas insert we received was superb. Our custom doors were just what we hoped for and the log set we bought is realistic looking and again, great quality. I would highly recommend Farrell's Fireside for anyone looking to install a fireplace.
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December 2021 by V L.
Excellent customer service! We highly recommend this company. Johnny was profesional and made sure our fireplace was safe, clean and ready to use. We are so grateful that they were able to accommodate us right before Christmas. Thank you Farrell's Fireside Shop! Thanks to you our family will be able to enjoy the fireplace in our new home, this Christmas Eve. Merry Christmas to all and may the new year be a great one for everyone.
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December 2021 by Jason Kardos
Farrell's is very friendly and they installed a great fireplace for me and seem to have all the hard to find parts.
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November 2021 by Jayden W.
I went in with lots of question and Amanda was able to help me out. I'm happy with my new set up. Thank you Amanda.
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November 2021 by Janie Bachman
We got a nice insert into our chimney a few years back. Double glass doors. We love it! Best investment we ever made into our chimney and house. Heats the whole house. It has a fan and burns wood. Couldn't be happier with the fireplace. Customer Service is GREAT too. Honest people and conscientous. We also get our chimney cleaned through them. My husband and I trust them and would do business with them again.,