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November 2023 by Deborah S.
I bought a car from them two weeks ago. Audrey was very helpful and answered all the questions I had about my trade in and the vehicle I ended up buying. There was no pressure to buy a car or pay extra for upgrades.Some car dealerships will try to pressure people to pay extra for a car and will lie to you, just to make a sale.The people at Enterprise Car Sales are honest and I am glad I bought my car from them.
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June 2023 by David B.
I stopped by here because I saw a vehicle parked in the lot that I wanted to purchase. The purchase process was OK and Jenny was great even though I experienced her peers kind of talking down to her and I even let her know that I thought it was inappropriate, also, I've been waiting for a spare key for a month and a half which they promised within one week on a Tuesday when the key guy is there I've yet to receive a call from them, they don't really care about you once you sign your papers and drive off the lot. Would never buy from them again or refer.
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May 2023 by Robert V.
I had a great experience car shopping with Enterprise. Elias was an amazing rep. Very helpful in answering all of our questions and addressing all of our concerns. Josh was a great help in finding the exact car we wanted. Overall, very pleased with the entire Enterprise team in El Cajon location. Fast and easy car buying experience. Would definitely recommend to friends and family.
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April 2023 by Bailey J.
My original review was a 5 star review but did do customer service after purchase of a vehicle. I changed it to a 3 because I've made numerous calls to Josh who at 1st was awesome. They were awesome till he gets you. The vehicle sold efficiently. Then they don't call you back so be aware of that. I had questions regarding warranty and vehicle servicing and couldn't get hold of him and nobody else would call back either so. The 5 star review went from that to a 3 star review cause after purchase the vehicle customer service went totally downhill. They were done with me I guess because they already sold the vehicle. I'm actually making A two star review really
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March 2023 by Latoya W.
We want to thank Dilshod "Dima" Otadjanov (and supervisor Omar), for the easiest no hassle car buying experience ever! I was already bummed out about having to get into another car note and Dima made the process joyous and seamless. We appreciate you DIMA at El Cajon Car Sales 32RF, 850 El Cajon Blvd, El Cajon CA, 92020enterprisecarsales.com
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February 2022 by Lusetta L.
While I really like the car I got from here, the salesman ran my credit through 7 different financial institutions. Two of the companies ran it twice. For a grand total of NINE HARD INQUIRIES! My husband also got those same nine hard inquiries. For a total of 18. Hard. Inquiries. Our credit scores were dropped by nearly 100 points EACH because we went to buy a used car here. won't ever go back. Won't recommend friends here. Might recommend people I don't like so their credit can get trashed.
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January 2022 by Sandra D.
My car drowned, and I was forced to purchase, a new to me, car. Morris was my salesperson. This is my 3rd used car, from them. Morris went above and beyond, to help me locate my new ride. I did not see any cars, that I liked, on the lot, so we looked on line. Then Morris had the car delivered, to his lot. I purchased the car, through my credit union. Morris took care of everything, even when there were a few hiccups. Need to replace your car, go to this place, and ask, for Morris. He will take excellent care of you.
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October 2021 by Jen I.
I cannot express what a great experience we have here each and every time. My husband has been a customer of Omar's for over 8 years now and I am happy to say I am now and will never go to anyone else or any where else. We can't thank you enough Omar, you're awesome!! He's helped me with multiple vehicles and I just purchased another one with the help of his and Morris as well who is great!!! Morris and Omar made the car buying experience so fast, easy and have great communication which we look for, we don't like to spend all day at a dealer ship so that's always a plus here. Thank you both, I am so happy with my new car :)
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October 2021 by Steve G.
Charging more then blue book or even more then the new price for not certified pre owned cars with no warranty. None of the vehicles are onsite. You pay $2000 for it to be trucked in so you can inspect it. No idea if it will pass California smog check. Remember the dishonest companies now so in a month when they are begging customers to buy and rent you do so from a competitor . Also they will call every day to harass you .
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June 2021 by Spencer L.
Awful experience here. I bought a car here a few months ago. The car was making a weird noise the day I drove it away. I called Enterprise and they said to bring it in to have it looked at. There was a problem with both axles of the car. The Nissan Dealership they took it to also said there was a non disclosed accident that was causing a clicking noise from the rear right side of the car. Enterprise said that we should just swap the car out. I didn't like the replacement they had on the lot because it had a major deep scratch on it that they would not repair. So they transferred a car from another Enterprise up north. I test drove the replacement car and the check engine light came on within 100 feet of the test drive. When I told them about it, they said they would not transfer any other car for me and that I would have to choose an existing car on the lot or they would just have to cancel my contract. I wanted a specific make and model so that obviously did not work for me. I complained to the Enterprise Corporate office and Twitter and they did nothing. I had to cancel the contract with Enterprise because they refused to transfer a car to their lot even after having me drive a car that was clearly a lemon. Since I paid with my debit card I was without a way to buy a car somewhere else for over 2 weeks. No compassion, no empathy from Enterprise. They were happy to throw me to the streets. I ended up getting an even better car at a better price at a car lot down the road from them. Enterprise tries to sell you on their cars being affordable. That is a lie. Look up the prices yourself and you will see that they are lying to you. They are not your friends and they are worse than sleezy used cars salesman. They pretend to be on your side, but will throw you to the streets with no options even after they have delivered two horrendous vehicles to you in a row. Stay far away from these people. Carlos was the person who "helped" me. I forget his manager's name, but he was even worse. A real piece of work. I could feel the hate from his stare. Go anywhere but here. Like seriously, just Google whatever car you want and you will find a better option than this dumpster fire of a car lot. Even if you end up paying $500 more for your dream car it will be well worth it to avoid these charlatans. Also want to reiterate that the corporate office was completely useless and did not respond to me so don't expect any help if things go south with your experience here.
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May 2021 by JD T.
I was recommended by a family member to get my car at Enterprise and I'm SO glad I did! Joshua at the El Cajon Car Sales was so helpful and friendly. No hassling, no haggling, and no pressure--completely opposite of what I experience at a brand dealership! I have been recommending to all my friends and family to get their next car at Enterprise. I definitely will.
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November 2020 by brooke o.
Best experience I have EVER had purchasing a car. There were a few problems with the radio and enterprise didn't even blink an eye to help us get our car fixed and paid for. I have never had a company so willing to help me get exactly what we wanted and needed. I won't shop anywhere else! Thank you for helping us get our transit van up and running!
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July 2020 by Mark Miletello
The team at El Cajon made it a great car buying process. From the sales rep, sales manager to the finance team processing my paperwork, all were very professional. No haggle pricing is the future as car dealers seem to more and more treat customers unfairly. Enterprise has made a smart choice to follow the set pricing model and has my used car purchase business as long as they can find the car I want. Which so far they have! They shipped in the truck I wanted from out of state, at a very reasonable price. Not only is their pricing more than fair, but certifying their cars with an included 12 month warranty, assures the security of my purchasing decisions.
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June 2020 by Matthew Segars
Great company super easy to buy a car. Really nice people.
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March 2020 by Elizabeth M.
Thank so much all of your entire team.It was pleasure team spirit kind of..I feel like to definitely recommend to my folks not even.I would like to enjoy lovely my Tucson long time enough. And you will see next step.^^Thanks again. Warmest regards Elizabeth
