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March 2024 by Erwin S.
Called the store and spoke with Jeremy. I was looking for falcon wildpeak all terrain tires for my Tacoma. They happen to have it in stock but was holding it for someone who didn't show up. He told me to come on in and had my tires installed within 2 hours of my call. Also received a 10% discount for being a AAA member and another 8% off for using their credit card no interest for 6 months. Out the door for about $1100! Can't beat that for all terrains! I'd come back again and recommend these guys. Customer service was spot on too.
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March 2024 by Anthony B.
I was able to purchase my tires and Make a Next Day Appointment at 8:15AM. The app Text messaged me to confirm my appointment the night before and day of my appointment . I arrived at 8:15 and the bay looked full to me. Someone greeted me right away and was able to get my car back in the bay right away. I was quoted an hour, which is already phenomenal because I had to wait for it. They were able to get me in my car driving away by 8:45AM. In 30 minutes they replaced all 4 tires including Mounting and Balancing. Everyone was super helpful and Nice. I really appreciate good customer service these days. When it comes to car issues yo I never know what a nightmare it might be. EL Cajon Discount Tire took away those worries and made it a very pleasant experience. I was also able to get 4 all season tires for 300$! That's a killer deal. I recommend you come here for any tire and wheel needs. I will definitely be a return customer.
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February 2024 by Jmal M.
I went to the el cajon store asking for help for 2 of my tires that went flat. i had gone to the one in la mesa in which i got little help. Idel took the time to find me credit for the tears in witch I never new had. Idel went above and beyond to help me with my problem. what a great guy!!!
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February 2024 by Rob Lewis
Awesome service! Thanks.
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February 2024 by Kimberlyn G.
I purchased a set of 4 tires January 2023. Everything from price matching, ordering, and installing the tires was smooth and easy. Three weeks later I ended up getting a low tire pressure warning and brought my car in at 4pm on Saturday with no appointment. Turns out I had a nail in my tire and they were closing in less than 1 hour yet they still kindly offered to fit my car in for a tire patch. I was shocked because they had a ton of customers ahead of me, and ended up working on vehicles (including mine) past their closing time which was unexpected and appreciated. I will definitely plan on returning to this location. Many thanks to the entire team for their excellent customer service!
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January 2024 by Antonio Caro
Fast, friendly, was done within an hour and a half.
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January 2024 by Lupe Rendon
I had a flat tire. I decided to buy 4 tires. Of course, they see a female... try and abuse her ignorance. They wanted me to pay for the delivery of tires that they did not have.They did not fix my tire. Or offered to fix it.They wanted me to buy over size tires, too. But they also did NOT have them either.
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January 2024 by Adrian Wright
Nice had tired rototate and balanced
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January 2024 by Miranda W.
The dealership told me that because I had 2 screws in my tires that I should replace ALL my tires, for a BIG price. I denied their request, took my car to Discount Tire, and they actually FIXED the one bad tire at no cost because I had taken all of my previous cars there to get work done. They fixed my problem and got me back on the road quick. I WILL BE A CUSTOMER FOR LIFE! Thank you El Cajon Discount Tire & Idel H.!!!
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January 2024 by William Banzhof
Made an appointment to fix a flat tire. The tire was removed then patched. Then mounted and balanced. In and out in 30 minutes. The repair was free. Yes I buy all my tires at Discount Tire.
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January 2024 by Carol Lovejoy
Byron helped me get my 89 year old Mom’s 2012 Odyssey fixed up with 2 New Front Tires and Windshield Wiper blades front and back. Byron made me feel like a valued customer. We have chosen Discount Tires for years for several of our car needs because of the exceptional Customer Service. Thank YouHappy New YearC. LovejoyAlpine, CA. 919011/2/2024
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January 2024 by Darlene Jean
Always, always accommodating. Two tires needed replaced due to pot hole damage. No questions asked, they replaced them. I had issue with another tire losing air, they determined that it was a screw in the tire and repaired it free of charge. All of this and install of a new tire took only 1/2 hour. They are professional and courteous each time I need to have my car tires serviced.
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January 2024 by iris salgado (yeahitsmeiris)
They are always so nice and accurate with the wait time so I appreciate it
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December 2023 by waleed shorees
Very helpful team
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December 2023 by Joseph Goulart Jr
Best place for tires in East County. Okay, their prices are a little high but worth it because they have your back from the start. Excellent service A++ as usual.