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January 2025 by Joe G Ha
FRAUD!!! Terrible terrible experience. EXTREME buyer beware!!! After months of nothing being done with our rig, we finally threw in the towel and picked it up unfinished. Only thing they had done was remove the rear bumper. Completely disappointed and a waste of time. Bob Peacock collected the insurance money then wouldn’t give it back. After reporting him to the Bureau of Automotive Repair (btw they found him guilty of numerous violations) and taking him to small claims court, we finally got our insurance money and were able to get the bodywork finished. The District Attorney of SD is prosecuting Bob (he called me three times) for fraud - they told me his license is being revoked!
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May 2023 by Mary Jane Hubbard
They did a great repair on the back of our motorhome after back-up accident. Timely repairs, worked well with AAA, our insurance agent.
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February 2023 by Stephanie C.
Save yourself the trouble and find another RV body shop!!! This business was not recommended to me but it was the body shop that Rick's RV in El Cajon used for their body repair. I had a flat tire on my camper van that tore up the whole left rear quarter panel. I took it to Rick's and they repaired the Winnebago parts but the body work needed Ram parts so they told me Coachwerx was their body guy. I was told that Bob Peacock from Coachwerx came out to look at it while parked at Rick's and to write up an estimate. I never met him and he only worked with me over the phone. His first excuse in December was that email was down. In January he claimed that one single part is not available, that "Star Trek ships would have to beam them down from space" because he just couldn't get one piece of molding. I asked if he could do the rest of the work to make it roadworthy so I could drive it until that piece came in. He assured me he could. So he told me he was ordering parts. In the first week of February he said he could have it ready in a couple of weeks. Two weeks later I call for an update. Two days after that he finally returned my call. He started off with telling me my insurance agent said I had a problem with his work. (How could I? I knew he hadn't even started.) He also told me that he couldn't do the work because he doesn't have a closed shop and it was raining. (Big lie, he has a shop that looks like there is space for two 35 footers in it, with roll down garage doors.) He blamed Rick's RV for not having space so he could get down between the vehicles to assess damage properly. When I told him that it had only been raining two days, and that I didn't appreciate the way he didn't take responsibility for not doing ANY work for the two weeks that he had it, that seemed to set him off. I was told to come pick it up. Which I did. In reading the Yelp reviews now, I realized he would try to charge me for storage for something that wasn't my fault. I now believe that he strung me along since November when he could have had parts ready to go. Just by telling me to come pick it up means, to me, that he hadn't even picked up the phone to order any parts. Please be aware that this guy does not have good business sense. He doesn't take responsibility. He's also just rude. When I had to bring my insurance agent as a witness to pick up my vehicle and a cashiers check for what my insurance already paid him, he had the nerve to tell me he would get me a "crayon" to sign paperwork. If I can save anybody after me the heartache of trying to deal with this person (I'll refrain from name calling) and his treatment of me then I've done my job. Beware! And thank you to prior posters.
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November 2022 by Cynthia Dumbauld
We brought our older 5th wheel here and got a very truthful answer about a repair. In our case, it wasn't practical or worth it to do a full repair of a stess crack on the side. We were given very special attention and recommendations. We got to see some major work they we doing on other rigs, and it was very impressive.
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September 2022 by Michael Katz
Bob and the team at Coacherx have ALWAYS been AMAZING and so great to work with, truly helpful, experienced, professional, and overall nice guys who know how to do quality work. Love Coacherx and always send repairs over to them so far everyone has had 5 star experiences across the boardService: Body & Trim
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July 2022 by Orion Spencer
Terrible terrible experience. After months of nothing being done with our rig, we finally threw in the towel and picked it up unfinished. Only thing they had done was remove the rear bumper. Completely disappointed and a waste of time. Bob collected the insurance money then wouldn’t give it back. After reporting him to the Bureau of Automotive Repair (btw they found him guilty of numerous violations) and taking him to small claims court, we finally got our insurance money and were able to get the bodywork finished.
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April 2022 by Brandon Beck
WOW!!!! Bob and his team did an amazing job. His entire team are professional and amazing at their job, our Coach looks brand new again!However Bob did so much more than repair out Coach. We are full timers, Bob allowed us to stay on his property and even provided electricity, water and offered Wifi(which we didn’t need). He provided us with great recommendations for meals and great conversation.We hope we never have to see Bob and his team again, but if we do we will be at peace.We will recommend Bob to Family, friends and anyone looking for a recommendation.
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November 2021 by Jon D. Van Conversation
INCREDIBLE PLACE!Seriously, if you're in need of any work on your RV, Travel Trailer, Camper... This is the place to go.I personally have an amazing review to give everyone.Very professional and courteous staff, they will take care of whatever the problem is and treat it as if their own personal vehicle.
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November 2021 by Judy Golebeweski
Love this place.Friendly staff. Incredible work ethnic ..I would recommend to anyone needing RV work.They treat you like family.
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October 2021 by John DD
COACHWERX is by far one .. If not the best in RV services in San Diego. They do it all.The staff is professional, courtious and extremely friendly . Bob, the owner seems to treat each coach as if it's his. Like him and his family will be in it. It's amazing. I'd recommend to anyone needing something done to their RV without hesitation.Good companyService: Body & Trim
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October 2021 by Jen D
This place is incredible! I'd recommend Coachwerx to any of mine friends!Great customer service.Excellent work ethics!Bob the owner is one of the best in my opinion.
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July 2021 by Tawny R.
Stole our trailer. This is an unlicensed business with a tax ID that blackmails customers. Bob confirmed he does not have one after he stole our trailer. Bob Peacock agreed to do an estimate for us and stated the only financial liability involved would be with the insurance company and our deductible. We believe he immediately started looking for a buyer because he started from the beginning saying repairs could be more than he stated to the insurance agency and pressuring us to sell it to his friend for the insurance money and $500. We decided to go get a second opinion and informed him we would pick it up and he fabricated a $900 bill immediately and locked the trailer threatening storage fees if we did not pay it. This breaks the law - California Automative Repair Act. If you have had a difficult experience you can report it here: Take our advice and avoid this unlicensed and illegal business.
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July 2021 by Rob Einston
This was literally the worst experience I have ever had in my life in terms of customer service. The guy took 5 months to complete repairs that should have taken a week, and was an aggressive, rude, confused, and angry old man who very clearly has no idea how to run a business. I would recommend YouTubing how to repair your car yourself before letting this guy within 100 yards of it.
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January 2021 by Rueben Emilio Hernandez
Perfect Mobile Home Repair and Painting Location
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October 2020 by Gina A
As a female, I felt comfortable and taken care of here, with straight-forward honesty. Hard to find in RV repair world. Bob was professional and on it. Thank you!
