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March 2024 by Desiree S.
5 stars based on my initial experience for a minor ask today. This is a small, local shop that looks quite busy judging from their shop packed full of boots and saddles and purses and belts. It's kind of cool to be surrounded by lots of leather goods. It's a quaint operation. The gentleman at the counter today was professional and kind. I can see how some people would think being professional and getting to the point would be considered off-putting, but I'm someone who likes to get in and get out, so I was happy to get straight to why I came there. I needed some extra holes punched in the strap of my purse and he took my purse back and came back about 3 minutes later and it was done. Best part? No charge. He could have charged me $10 and I was ready to pay a fee, but he was nice enough to do the work for free. 5 stars until this business gives me reason to rate otherwise.
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March 2024 by Jeffrey P.
Glenn is the best!! Can fix or Fabricate just about anything ‼ His profession is is Truly a dying profession... enjoy him while you can ‼
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February 2024 by Adri A.
I had a great experience. I brought in a leather coach mini backpack that needed some repair. I held off on getting it repaired because I had no idea who I could go to. I came here to Carl's Boots & Leather because it was close to where I live, and honestly I'm really glad I did. The lady there was really helpful and communicated that it would be a couple weeks, which was totally fine with me. I wasn't in a hurry. I got my purse back and it looks great! And the price to fix was way less than what I was expecting to pay. I highly recommend this business. Thanks again!
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February 2024 by Michael M.
I was assisted by Glen and Karlenn, small business and good people to work with. They were able to accommodate my needs at a timely manner.
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November 2023 by Jowe Watchbow
Had an 8yo pair of Ariat Ramblers that the sole started coming unglued on. Dropped them off for a resole. $90 and a week later, new soles with full stich-down and tacked heels. Better construction than how I bought them new. My already broken-in boots are now built like a pair that cost twice as much as when I bought them.Great little shop. Give them your business if you need your boots resoled.
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October 2023 by Soozie P.
Excellent quality work, very friendly & caring...I recently took in a leather tote bag to see if it could be converted to a backpack: Carlin did an absolutely outstanding job! Can't say enough about her helpfulness, efficiency, kindness & help!!!! This shop is a "dying breed"...check them out for your repairs, you won't be disappointed!!
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October 2023 by Elaine Schumacher
I brought my leather crossbody sling purse to have the shoulder strap shorten. He did a great job adding snaps so that it would be adjustable. I will definitely come back again!
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October 2023 by Long Rider
Excellent Custom Repair. None better, I come down off the cap rock on a busted saddle. Right nice young Lady at the counter took care of my many leather repair needs. Be Advised: Do not bother that feller in the back who does the work. He's likely to carve a yard of hide off'n disrespectful folks.
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September 2023 by Ellen V.
Don't bother to go here. Poor customer service. I brought boots in to be cleaned. My boots look the same as when I brought them, still dirty. Also very unfriendly. It took a week to get them cleaned, and I wasted $25.00. I would give 0 stars, but you have to give at least one star. Would not recommend this place.
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September 2023 by gabe fockler
Great place for shoe repairs. Good prices and quality work
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August 2023 by Jean M.
Had a favorite belt that clasped with a metal rose, the belt after years of use fell apart and I didn't want to discard it. So, I took the belt to Carl's Boot and Leather with another belt for them to use to replace the trashed belt. Wow! They did such a great job! I have my favorite belt back and the young lady who did the work was kind, attentive and her work was terrific. And the cost was less than a new belt. Go to Carl's for all your leather repair needs. I'll be going back, for sure.
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May 2023 by Geoff Montgomery
Friendly staff, easy access to the place, and work was well done and on time
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April 2023 by danny S
Today fantastic job on altering a holster and belt. Can't recommend highly enough. Extremely reasonable price will use again
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March 2023 by shayna r.
I took a pair of cowboy boots and a pair of hiking boots to this shop for repair. The cowboy boots needed to be reheeled and cleaned up. The hiking boots needed the soles to be glued back on. After paying $70 and waiting a week I went in to pick up my boots and all I can say is... Meh They did an exceptional job reheeling my cowboy boots. However I asked that they also polish them up and make them look nice again. They seemed to have only polished the toes of the boot and left the top untouched. The leather on the upper part of the boots looks dry and there are loose strings. The hiking boots have visible globs of glue. In short, if all you care about is function go here, if you want craftsmanship this is not the place. A little bummed, but happy to have working boots in time for the spring.
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January 2023 by Troy O.
Small business, nice people. The work that I had performed was just mediocre. Had a pair of sneakers re-glued/attached to the soles. Not the best looking final result when completed. Yellow glue coming out so around. They are functional, but look like they were re-glued obviously. Also, had a belt buckle repaired with new pins and already came apart again. It was ok, but also not very expensive.
