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February 2024 by RRY
I've been bringing my cat here for the past four years, and while most of the staff are friendly and informative, Jasmine needs to be re-coached on proper phone etiquette. If you don't like your job, make room for someone else who will. I was about to schedule a dental cleaning which would have been in the ballpark of $1000-$1500 (more than I pay for my own teeth), so I absolutely don't appreciate being spoken to in the brusque, sarcastic manner which I just experienced. This place may be close to home, but if you can't even speak to a human being politely, the last thing I'm going to do is leave my pet in your care.
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January 2024 by Larry Hollingsworth
Good care
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January 2024 by Anna B
600% mark-up on fluids for my cat. We care about our cat so we got what the recommended $70 fluids when I found it cheaper online for $10 5 minutes after walking out literally untouched they said no refunds once it leaves our doors that's our policy. I literally haven't touched more than the white bag it came in how's that going to contaminate it, they only denyed it because I could get it for $10 instead of $70 and they want to make more money I mean that's 600% of pure profit there giving up if I get a refund of something that has never been used or touched. My dad just died and we are hurting for money and mentioned that they didn't bat an eye at charging use a 600% make or denying us a return. I wish they had as much compassion for people as they did for animals. Never get any prescriptions through them ever because it's so ridiculously overpriced. I support small businesses but a 600% mark-up for a bag of salt water , come-on.
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December 2023 by Mayra Posada
Very nice people
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November 2023 by Angeline Mayville
My girl Stella and I have had such a great experience with Care and Comfort. They are so loving and kind to my sweet baby and she actually LOVES coming here. Both times we have been here all she wants to do is go to the back and see all of her vet friends. It’s a very clean establishment and it’s also very close to me so that’s another perk! They also have always been able to see me within 1-2 days which is very convenient! I’m so happy to have found them and they are definitely my new regular vet. Thank you to all the vets/vet techs who takes care of my baby like she is your own. It’s very very appreciated ❤️
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October 2023 by Katlyn Bradbury
Saved my dogs life! And took care of her for almost 3 weeks. I wouldn't /couldn't recommend or choose a better team of caring, knowledgeable and extremely compassionate people here at this animal hospital and clinic. Even my dog is always and everytime, excited and happy to go there and see everyone, never scared nor nervous! You walk in and automatically you feel welcomed and rest assured!!
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October 2023 by Michael Alramo
We really wanted to like this place since its close to our home, but again they failed us for 2nd time. My visit to Care and Comfort was regrettable. The exorbitant charges for basic services and unnecessary treatments left me frustrated. Both visits cost us a fortune and got us nowhere. The medication provided caused more vomiting and had to take our dog to another place the 2nd day where we had to pay additional fees. I recommend pet owners consider other options for their furry friends’ care.
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October 2023 by stef lanz
Our pet loves this place as well as us. Clean , professional, care is great! They follow up to see how our pet is doing. Great Vet. I recommend.!
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September 2023 by Rockie Stacey
The place is okay but I stopped coming here when one of the vet techs made very rude comments about me and my cat. She wasn’t helping me or anything just commenting on my situation while she was sitting down on a computer. Extremely unprofessional & disrespectful! Also my cat has FHV & instead of telling me that she will have it for life they kept pushing me to try all these eye drops & medication, when it wouldn’t help. I went to Rancho San Carlos pet clinic which is way cheaper, professional, & not money hungry. They told me that my cats symptoms are very mild & will have eye discharge for the rest of her life, so just keep it clean. If you have the extra money to spend on useless diagnosis & medication this place is for you. My cats name is sweetheart lynn stacey & the vet tech that loves to comment is the roundest one working there (I don’t remember her name)
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August 2023 by Tiara Warrick
I have taken my dog to them for treatment and their customer service was great, I was so impressed! tThe first time they treated her they gave her a diagnosis of a parasite, so we treated it and then we tested again good news parasite gone. However she is now ten times worse then when I brought her. They not only did not fix the issue or even diagnose her properly she is now more sick than before. I called concerned and they keep wanting the to do the same treatment charge another 500$ and my dog is worse then before obviously they don’t know what’s wrong and instead of telling me they just keep charging me . Very disappointed!
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August 2023 by Lisa Conway
Called on a Monday and was seen on Wednesday. The staff is friendly, the office is cute and clean, the vet that saw my dog was amazing. I highly recommend them for your fur babies. We have found our new vet for sure!
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August 2023 by Matt Daum
Dr. Woods, Emma, and everyone that I had the pleasure to meet during my first visit there for my cat were absolutely amazing. I will continue to go here from now on for any concerns that I have. Everybody was extremely nice and addressed and answered any questions that I had. Thank you for making my visit a positive one.
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August 2023 by Mary Riale Cha
Dr. Davis and his team are above and beyond! Everything they did for my dog was kind and gentle. The medical care was superb, thoughtful. They are very attentive to details. I strongly recommend.
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June 2023 by Ed Huskins
I brought my pup Zeus in due to what looked like a serious issue. They were able to diagnose the issues he was having and able to get medication to make him feel better. He did really well for a bit but time was catching up.If there is anyone new to the area that needs care for their pet, this staff is worth checking out. They have a great staff, very friendly and accommodating.I really appreciate how they helped Zeus in his final days.
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May 2023 by Abe M
Great care and service. They took care of all my pets and trust them to care for their needs.
