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November 2022 by Ashley H.
Grateful for the warm welcoming team here! Special shout out to Arthur who is always kind, efficient and quick to answer any inquiries I may have! I'm never waiting long, but perhaps that's because I strategically plan my days to avoid any potential banking traffic. Looking forward to working with this branch to even further my financial success
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August 2022 by Nourhan S.
horrible bank!! thieves! Have an auto loan with them, submitted proof of ins couple of week after purchase. Months later I get a letter asking for proof of ins and billed me $8178.00. So I submitted proof of ins to them AGAIN!! haven't heard from them so far, its been couple of days. Seriously, $8k ins!!!! Yeah you can dream about getting that money from me. I'll happily drag you to court! Bunch of thieves, who pays $8k for ins. BTW, My driving record is clean, no accidents or tickets and I'm 33! lol $8k. Going to refinance, I'll happily pay extra in interest but actually deal with a legit company than a bank who tries to steal.
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July 2022 by Sue J.
Management really needs to step it up at this location. The lines are always long. Customer service is sub-par. They usually have only one teller serving customers. The outside of the facility is filthy! Had to stand in line outside on a littered walkway.
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June 2022 by Sara H.
No. Just don't go here.I came here a while back before going on orders for the military. Switched bank accounts and needed a debit card like, within that week to access my funds and dang I shouldn't have to justify wanting access to money I worked for.They told me they give a temporary debit card for 3 weeks once I get the account and if I don't get the real one in the mail, I have to wait for another one to be mailed which could also take three weeks. What do I do in the mean time? Go eff myself I guess. I asked many follow up questions. I did not misunderstand. I had to be a total jerk to get them to give me a debit card and got a new one in the mail that week. They genuinely don't understand why you need your money and can't wait another few weeks.Just go to the one in La Mesa. It's worth the the drive. Friendly people, professional and they gave me my debit card same day. Just don't go here unless you need super basic stuff like a withdrawal with specific bills and count it afterward. I don't want these people handling my money. They act like it's company policy but every other Cal Coast branch I've been to is remarkably better.
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March 2022 by Diego L.
Poor customer service. The bank tellers ALWAYS seem bothered when dropping off my rent check. Anyone who is not fair skinned BEWARE they seriously give off some of that real old school El Cajon vibes if you know what I mean.Thanks for reaching out but under no circumstance will I give you the opportunity to treat me like that over the phone also. It is what it is. Just be better
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March 2021 by Steve Azer
Easy walk up ATM kiosk.