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November 2023 by ilene arellano
I am so blessed to have found this place! I had an open bankruptcy when I got my car a couple of weeks ago, and no other dealer I contacted could help me except for Auto City?? The process was effortlessly executed through their online application. When I arrived, everything was ready for me to sign. They ensured I would be approved before I drove 2 hours away from Irvine to pick up my car, and it was so worth it! It was a great experience. I highly recommend it to anyone having a hard time getting approved. My payments are reasonable, and the interest is high because of the bankruptcy, which is to be expected, but I’m just so grateful to have a car. Thank you so much, and God bless this dealership for their transparency and willingness to help those who need it the most.
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November 2023 by Flora Castor
Everything went smoothly and I left with a car that I am completely satisfied with. I thank you all for making the car buying process so simple. The 3 day return policy they give you was a game changer. Auto City is the best when considering a used car purchase. ?
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November 2023 by Taj M.
The manager is terrible, the moment we met gave off bad vibes. Not negotiable at all, the cars been sitting there for a while but has no intentions to sell. The dealer did let the me test drive and nice and good but the manager was bad.
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October 2023 by Andre Ashford
I had the pleasure of working with Ali and Isaac from Day One Credit/Auto City to purchase my new car, and I must say, the experience was nothing short of glamorous. From the moment I applied, I was greeted by Ali with utmost professionalism and a warm, welcoming atmosphere.Ali and Isaac demonstrated exceptional knowledge and expertise in the automotive industry. They patiently listened to my preferences and requirements, ensuring that they understood exactly what I was looking for in a new car. Their attention to detail and commitment to finding the perfect match for me was truly impressive.Throughout the entire process, Ali and Isaac provided me with transparent and honest information. Their dedication to customer satisfaction was evident, as they went above and beyond to address any concerns or questions I had.I cannot emphasize enough how grateful I am to have had the opportunity to work with Ali and Isaac at Day One Credit/Auto City. Their commitment to excellence, combined with their friendly and personable approach, truly set them apart. If you are in the market for a new car and desire a glamorous buying experience, I highly recommend reaching out to Ali and Isaac at Day One Credit/Auto City. You will not be disappointed.
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October 2023 by Eric Rodriguez
People are friendly, time of transaction was great! Got a beautiful Venza that looks brand new for its age. Shout out to Corey in the service department for giving the Venza some last minute love to make it the perfect brand-used car to take home! ??
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October 2023 by Kelly
Kudos to the team at Auto City. Can’t say enough about the great experience buying a vehicle. Ali and the rest of staff were always available whenever I had questions. Either by phone or email. Not once did I feel overwhelmed like we’ve all probably felt before at auto dealerships that pressure you into buying something you don’t want and then to turn around and having to spend your entire day wondering if you’ve been approved for financing. Take my advice go see the cars at Auto City and ask for Ali or Stan. They will take care of you when you need your next vehicle.
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October 2023 by sarah rowley
Ali and Isaac were excellent frist time buying car online, Ali gave me a video look at car very helpful. Questions answered, very comfortable. Isaac going over the financial paperwork easy no pressure. The car will be shipped in 5 to 7 days 10 hrs north of auto city. Free of charge wow. Thank you day one credit setting up the program to me to get a new vehicle with my bankruptcy.
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October 2023 by Lance R.
Sales and finance were very helpful. Dimitri helped to make the process smooth. We bought a Chevy EV and was very impressed at the quality. The final paperwork was smooth
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September 2023 by Baileigh Clark
I really am not a fan of writing bad reviews, but other women should be aware of what happened to me and to stand their ground. My first experience here was great about 2.5 years ago. This time around was an absolute nightmare. Was trying to put 2-5k down on a vehicle, apparently banks kept saying no to the type of car. I was open to a couple different options but Dmitry kept pushing a 2015 Prius with about 70k miles on it- at around $19k!! I took it for a test drive, but could not justify that much for something so old and with so many miles for a hybrid. It was very shady him trying to push this car on me when I had a really good amount to put down. He said “but you need a car”. No, what i need is not to be screwed over by some shady car salesmen. The finance manager told me he had new cars coming that he just ordered if I wanted more options. I told Dmitry I don’t need to leave with a car same day and would like to see what he ordered. He said I can’t. Then why did the finance manager tell me this? This was on a Friday so they said they would call me Monday, never heard back at all. I went to a different place the very next day and got approved with one of the lenders that Auto city supposedly tried, for the car I wanted and $4k down. So to me it just seems Dmitry was trying to push some old Prius on me for who knows why, and I do not appreciate it at all.
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September 2023 by Anna
I purchased a car for my son and I can honestly say this was one of the best experiences I have ever had purchasing a vehicle. There was no hassle or any pressure. Josh wanted to make sure I purchased what was right for me and didn’t try to push me in a different direction. He was very helpful and knowledgeable on each vehicle. Thank you so much for such a great experience!
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August 2023 by Jena Lawton
Everyone I encountered was very friendly and helpful during my car search! From the initial inquiry via email to the following numerous phone calls. I knew exactly which car I wanted and Josh was very accommodating! He has the most personable attitude and answered all my questions or concerns. I would definitely recommend this dealership for all your buying needs! Thank you Auto City!
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August 2023 by Steve Roman
Never have we dealt with such an easy car buying experience. For once it was like they were actively trying to help us and not just trying to get a sale. We were super hesitant, especially after bankruptcy. But a million thank you to Ali, Josh and Rahmel. Fantastic work. Definitely recommend everyone that way.
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August 2023 by Juliettetheballetmom Vivers
Outstanding experience from the start! With talking to Jinett by phone and her setting up us coming in to the dealership to look at the car and getting there and having Joshua take over with selling us the car. It’s was the easiest transaction and we are thrilled with our Toyota 4 Runner we bought for our daughter. Thank you to everyone at AutoCity for your help! Great dealership with an awesome selection! Best customer service!
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August 2023 by Dan Win
Very friendly and quick. They are not pushy to sell you anything. Bought a car and was in and out in an hour. Frank let me know when a car was available that we wanted. Josh was very helpful and kept us entertained while we waited for paperwork.
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August 2023 by Ronald Cespedes
People Don’t let them fool you, check the car with a trusted mechanic and don’t let them ship the car to you, because I did and 2 weeks after having the car the engine light came up, wasn’t telling me when I needed gas, so I ended on the middle of the road with no gas, then I got a low tired I ended buying a whole new tired cause it was ripping from inside, they said is my fault because I didn’t bring it to get fix, after 2 weeks a car that you just bought is not supposed to start braking down, I work 7 days a week taking care of a 89 year old woman with Alzheimer’s I told them but they expected me to just put my patient in the car and drive 2 1/2 hours just to get there and another 2 1/2 hours to go back home. I just had an accident because of the malfunction in the car, I got chest pain cause the seatbelt I called them they didn’t care. Be careful they just want to sell, don’t be fool by this people, I will post this all over social media so this doesn’t happen to anyone else.